Publications

Purchase

October 2009
Supplement

Don Soderquist: Negotiating the Wal-Mart-P&G Relationship (B)

By: James K. Sebenius and Ellen Knebel

This case follows the A case and describes the negotiations and strategic choices of Don Soderquist, who as Chief Operating Officer of Wal-Mart, helped to forge a major partnership with P&G in the 1980s and 1990s. The case chronicles the challenging barriers to success... View Details

Keywords: Negotiation Style; Partners and Partnerships; Leadership; Value Creation; Problems and Challenges; Distribution Channels; Distribution Industry

October 2009
Case

Don Soderquist: Negotiating the Wal-Mart-P&G Relationship (A)

By: James K. Sebenius and Ellen Knebel

This case describes the negotiations and strategic choices of Don Soderquist, who as Chief Operating Officer of Wal-Mart, helped to forge a major partnership with P&G in the 1980s and 1990s. The case chronicles the challenging barriers to success along with several of... View Details

Keywords: Negotiation Style; Partners and Partnerships; Leadership; Value Creation; Problems and Challenges; Management Teams; Retail Industry

Educators

07 Apr 2014
News

Negotiation and All That Jazz

Web

Negotiation Course Online | HBS Online

dimension of negotiation and explore interpersonal dynamics, bargaining styles, tactics, and emotions. Highlights D-H Onboarding Emotionally Preparing for Negotiation Bargaining View Details

1992
Chapter

Negotiator Rationality and Negotiator Cognition: The Interactive Roles of Prescriptive and Descriptive Research

By: M. H. Bazerman and M. A. Neale

Keywords: Negotiation Style; Cognition and Thinking; Research

30 Mar 2017
News

Negotiating Peace in Canada's Largest Rainforest

the future of BC’s forests for decades and had grown bitter, and there was little hope of resolution. But within four years, Wally and his fellow negotiators hashed out a tentative way forward, and—a decade later—the agreement was... View Details

October 2000 (Revised September 2002)
Case

Doyle's Dealmaking Dilemma (B): Final Negotiations

By: James K. Sebenius

Supplements the (A) case. View Details

Keywords: Negotiation Style; Compensation and Benefits; Job Search; Private Equity; Competency and Skills

Educators

Purchase

21 Jul 2021
News

9 Tactics for Better Remote Negotiations

2003
Case

Lakhdar Brahimi / Negotiating a New Government for Afghanistan

By: James K. Sebenius and Kristin Schneeman

Part of the PON Great Negotiator Case Study Series, this factual case study examines former UN Special Envoy Lakhdar Brahimi's involvement in negotiating an interim Afghani government after the fall of the Taliban in 2001. As a result of these efforts, Brahimi... View Details

Keywords: Contemporary History; Government and Politics; Agreements and Arrangements; Leadership Style; Cognition and Thinking; Conferences; Afghanistan

Spring 2018
Article

Henry Kissinger and Robert Mugabe: The Forgotten Connection via Remarkably Creative Negotiation

By: James K. Sebenius

When Robert Mugabe was forced out of office in late 2017 after 37 years of increasingly brutal rule in Zimbabwe, he had been in the job so long that few recall how he got there. Fewer still remember that it was Henry Kissinger, whose complex, if unlikely, negotiations... View Details

Keywords: Negotiation; History; Negotiation Style; Outcome or Result; Zimbabwe

26 Sep 2005
Research & Ideas

What Perceived Power Brings to Negotiations

organizational rank would indicate—recognized experience in a particular style of negotiation, for example. Can such "perceived relative power" make a difference at the table? The short answer is yes. In "Perceived Relative... View Details

Keywords: by Mallory Stark

23 Oct 2019
News

Negotiators Share Lessons from High-Stakes Global Diplomacy

Madeleine Albright was interviewed for the American Secretaries of State Project, a collaboration among faculty members at HBS, Harvard Kennedy School, and Harvard Law School designed to extract lessons in negotiation and diplomacy for... View Details

Keywords: University Collaborations

March 2020
Article

Knowing When to Ask: The Cost of Leaning-in

By: Christine L. Exley, Muriel Niederle and Lise Vesterlund

Women's reluctance to negotiate is often used to explain the gender wage gap, popularizing the push for women to “lean-in" and negotiate more. Examining an environment where women achieve positive profits when they choose to negotiate, we find that increased... View Details

Keywords: Negotiations; Leaning-in; Selection; Negotiation Participants; Negotiation Style; Gender

30 May 2023
News

6 Strategies to Improve Your Negotiation Skills

1999
Chapter

The Effects of Agents and Mediators on Negotiation Behavior

By: M. H. Bazerman, M. A. Neale, K. L. Valley, Y. M. Kim and E. J. Zajac

Keywords: Negotiation Participants; Negotiation Process; Negotiation Style; Behavior

June 2017
Article

The Surprising Effectiveness of Hostile Mediators

By: Ting Zhang, Francesca Gino and Michael I. Norton

Contrary to the tendency of mediators to defuse negative emotions between adversaries by treating them kindly, we demonstrate the surprising effectiveness of hostile mediators in resolving conflict. Hostile mediators generate greater willingness to reach agreements... View Details

Keywords: Mediation; Conflict; Negotiation; Hostility; Negotiation Style; Emotions; Conflict and Resolution

1997
Chapter

Negotiating Rationally: The Power and Impact of the Negotiator's Frame

By: M. A. Neale and M. H. Bazerman

Keywords: Negotiation Style; Negotiation Process

1995
Chapter

Negotiating Rationally: The Power and Impact of the Negotiator's Frame

By: M. A. Neale and M. H. Bazerman

Keywords: Negotiation Style; Power and Influence

2013
Book

The Art of Negotiation: How to Improvise Agreement in a Chaotic World

By: Michael Wheeler

A member of the world-renowned Program on Negotiation at Harvard Law School introduces the powerful next-generation approach to negotiation. For many years, two approaches to negotiation have prevailed: the "win-win" method exemplified in Getting to Yes by Roger... View Details

Keywords: Negotiation