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  • All HBS Web  (31)
    • Research  (24)
    • Events  (2)
  • Faculty Publications  (12)

Show Results For

  • All HBS Web  (31)
    • Research  (24)
    • Events  (2)
  • Faculty Publications  (12)
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  • 26 Jun 2018
  • First Look

New Research and Ideas, June 26, 2018

results of this multi-method investigation have implications for both managers and academics interested in how consumers learn to become expert in hedonic product categories. Publisher's link:... View Details
Keywords: Dina Gerdeman
  • 05 May 2009
  • First Look

First Look: May 5, 2009

knowledge. Using a multi-method field study across two professional service firms to refine and test the proposed model, I also find that only the use of client-specific expertise (not the expertise of high-status members) enhances... View Details
Keywords: Martha Lagace
  • 16 Dec 2014
  • First Look

First Look: December 16

more or less effective. We develop these ideas in a multi-method study of a hospital emergency department (ED) redesign. Before the redesign, people coordinated in ad-hoc groupings, which provided flexibility because any nurse could work... View Details
Keywords: Sean Silverthorne
  • 16 Jul 2013
  • First Look

First Look: July 16

Colin M., Julianna Pillemer, and Teresa M. Amabile Abstract—Through an inductive, multi-method field study at a major design firm, we investigated the helping process in project work and how that process affects the success of a helping... View Details
Keywords: Anna Secino
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