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- Faculty Publications (10)
Show Results For
- All HBS Web (108)
- Faculty Publications (10)
- 17 Aug 2020
- Research & Ideas
What the Stockdale Paradox Tells Us About Crisis Leadership
themselves or their teams are currently experiencing the shift from short-term to long-term crisis. That shift is difficult at best. The circumstances of this particular shift, particularly the awareness that things could have played out... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 23 May 2023
- Research & Ideas
Face Value: Do Certain Physical Features Help People Get Ahead?
charisma as a leader’s moral conviction, need for power, and ability to transfer an idealized vision to followers—it’s more than just straight-up beauty. Having it can mean the difference between making it to the C-suite and getting stuck... View Details
Keywords: by Kara Baskin
- 25 Jun 2024
- Research & Ideas
Rapport: The Hidden Advantage That Women Managers Bring to Teams
communication and rapport between managers and employees. In this case, the manager may not have scheduled the fast-food stations properly, forcing an overtaxed employee to juggle both packaging meals and taking orders. With an improperly managed staff stretched too... View Details
- 05 Dec 2016
- Research & Ideas
How To Deceive Others With Truthful Statements (It's Called 'Paltering,' And It's Risky)
but it doesn’t highlight your expectation that sales will be flat in the year ahead, and you are aware that it is likely to create the false impression by your counterpart that sales will grow. After being given these definitions, the... View Details
Keywords: by Dina Gerdeman
- Web
Human Behavior & Decision-Making - Faculty & Research
even successful people fail to notice the absence of critical and readily available information in their environment due to the human tendency to focus on a limited set of information. This work is still in its formative stages, and I welcome comments about how bounded... View Details
- 30 Nov 2021
- In Practice
What's the Role of Business in Confronting Climate Change?
The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental... View Details
Keywords: by Lynn Schenk and Dina Gerdeman
- 01 Nov 2017
- What Do You Think?
What Are the Real Lessons of the Wells Fargo Case?
David DeSteno, Who Can You Trust?, reminded us that “90% of people—most of whom identify themselves as morally upstanding—will act dishonestly to benefit themselves if they believe they won’t get caught.” Possible remedies were suggested... View Details
- 11 Feb 2002
- Research & Ideas
The Quiet Leader—and How to Be One
for your new book was the unusual course you've been teaching for MBA students on moral leadership in organizations. What is a quiet leader? Is quiet leadership a topic you had been thinking about prior to the MBA course? Badaracco: I... View Details
Keywords: by Martha Lagace
- 30 Jul 2018
- Research & Ideas
Why Ethical People Become Unethical Negotiators
fraudulent fund, even though many suspected something was strange, since the low-risk fund had defied reality by dramatically outperforming the stock market several years in a row. “We were all aware of this hedge fund that had had great... View Details
Keywords: by Dina Gerdeman
- 21 Sep 2020
- Research & Ideas
Are You Sabotaging Your Own Company?
contemplated lies within the jurisdiction of the group or whether it might conflict with the policy of some higher echelon.” “To lower morale and with it, production, be pleasant to inefficient workers; give them undeserved promotions.... View Details
Keywords: by Dina Gerdeman
- 05 May 2011
- What Do You Think?
How Ethical Can We Be?
happen," noting also that " it is a heck of a job to keep staying aware " Vasudev Das suggests that words of Krishna are appropriate here, to wit: "whatever action a great man performs, common men follow; and whatever... View Details
Keywords: by Jim Heskett
- Web
Curriculum - Business & Environment
incentive systems to measure, track, and influence climate friendly changes to reduce CO2 emissions across the world's fourth largest dairy cooperative. Finance I Project Helios: Harvesting the Sun Key concepts: Return on Investment, Financial Management, Financial... View Details
- 13 Feb 2020
- Book
Open Your Organization to Honest Conversations
underlying reason why: Leaders often get stuck in echo chambers that merely reinforce their own ideas, says Harvard Business School Professor Michael Beer. Meanwhile, lower-level employees are often fully aware of the problems that plague... View Details
Keywords: by Dina Gerdeman
- Web
Commodities, Currencies, and Balancing of the Trade Deficit - A Chronicle of the China Trade
government officials also tried to use the moral argument in their negotiations with the British,” Geoffrey Jones, Elisabeth Köll, and Alexis Gendron write in Opium and Entrepreneurship in the Nineteenth Century . 17 After losing the... View Details
- 13 Feb 2006
- Research & Ideas
When Gender Changes the Negotiation
The last few months have been trying for Maureen Park, the managing director of a small portfolio management firm. The firm's parent company, a large financial services concern, was performing below forecasts, and morale among Park's... View Details
- 17 Aug 2021
- Research & Ideas
Can Autonomous Vehicles Drive with Common Sense?
AVs to drive with common sense may partly entail making them aware of what humans expect of other drivers. For example, an AV that slows down near crosswalks could lead a pedestrian to infer that the AV has detected her, even when it... View Details
- 09 Dec 2013
- Research & Ideas
Cultural Disharmony Undermines Workplace Creativity
harassment or racial discrimination—in which coworkers' morale or performance suffers even when they are not the direct targets of abuse. He coined a term for the phenomenon, "ambient cultural disharmony," which he discusses in depth in... View Details
Keywords: by Michael Blanding
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
modern-day sales management. The conversation has been edited for length and clarity: Kristen Senz: What shifts in sales should managers and executives be aware of right now? Frank Cespedes: Prospects are now online and offline throughout... View Details
Keywords: by Kristen Senz
- 01 Dec 2009
- News
One Man Crime Wave
profile, MacDonald said about his HBS experience, “I learned that total ice-cold objectivity is unattainable. Each man has his own warps and biases. To think properly, one must be aware of these emotional hang-ups, and make allowances for... View Details
- 06 Aug 2019
- Cold Call Podcast
Super Bowl Ads Sell Products, but Do They Sell Brands?
streaming, you can bypass ads altogether, not even be exposed to them. Brands have had to get much more clever on how they're going to reach consumers. What you see a lot of times now is these, almost like micro ads, these 5- and 10-second promotional spots just to get... View Details