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- All HBS Web
(99)
- News (17)
- Research (69)
- Events (1)
- Multimedia (1)
- Faculty Publications (16)
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- 23 Apr 2013
- First Look
First Look: April 23
suggests that this model-which tolerates moral complexity-is perhaps one of the few that can adapt and endure over time. Manufacturing Morals is a perceptive must-read for anyone looking for insight into the moral decision making of... View Details
Keywords: Sean Silverthorne
- 24 Jan 2023
- Research & Ideas
Passion at Work Is a Good Thing—But Only If Bosses Know How to Manage It
expectations in the minds of prospective employees.” With these suggestions in mind, passion need not be an obstacle. "A big tenet of my research is understanding that the pursuit of passion is more difficult and challenging than what... View Details
Keywords: by Sean Silverthorne
- 17 Jan 2023
- In Practice
8 Trends to Watch in 2023
As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details
Keywords: by Avery Forman
- 29 Nov 2022
- Research & Ideas
Is There a Method to Musk’s Madness on Twitter?
company. We have to keep in mind that Musk and his co-investors do have more capital available should they want to again bail out the company. So, in that sense, they do theoretically have some flexibility on what to do about the coming... View Details
- 25 Jul 2013
- Research & Ideas
Why Unqualified Candidates Get Hired Anyway
safeguard against misguided recruitment efforts. In the meantime, staying mindful of the fundamental attribution error can, if only in hindsight, provide a humbling reminder of the limits to human perception, and perhaps—with enough... View Details
- 29 Oct 2012
- Research & Ideas
Are You Paying a Tip--or a Bribe?
about and weighs the past and future. In some places, tips are provided not so much to reward good service but to encourage good service in the future—a perception that brings the tip closer to the purpose of a bribe, which is also... View Details
Keywords: by Dina Gerdeman
- 04 Jun 2024
- Research & Ideas
Navigating Consumer Data Privacy in an AI World
mindful of different cultural perspectives. For instance, when the FBI tried to get access to iPhones, Apple refused. While consumers in the US might view this as a step on privacy protection, perceptions... View Details
- 21 Nov 2019
- Research & Ideas
Do TV Debates Sway Voters?
debates have only a negligible effect on voters’ candidate choice, according to new research from Harvard Business School. In fact, 72 percent of voters make up their minds more than two months before the election, often before candidates... View Details
Keywords: by Danielle Kost
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
treating their employees well is the best way for them to ensure that customers’ concerns about safety are front of mind in every aspect of service while maintaining high standards for hospitality. Restaurant implementation of highly... View Details
- 05 May 2011
- What Do You Think?
How Ethical Can We Be?
Summing Up Our perceptions of whether we do "what's right" depend on such things as the situation, the time frame, the expectations of others, and whether we are face-to-face with the object of our actions. And we are much... View Details
Keywords: by Jim Heskett
- 09 Dec 2013
- Research & Ideas
Cultural Disharmony Undermines Workplace Creativity
conflict," says Chua. "The key word here is 'ambient,' looking at the effect that cultural conflicts can have on an observer. That flows more through the perceptions we have about other cultures." The effect of indirect conflict happens... View Details
Keywords: by Michael Blanding
- 02 Apr 2001
- Research & Ideas
Not All M&As Are Alike—and That Matters
processes. Take the time to figure out how the target company achieved the success that led you to buy it. If it's brilliant at product development and you're not ...well, you figure it out. Keep in mind that the bigger you are relative... View Details
Keywords: by Joseph L. Bower
- 03 Oct 2007
- Research & Ideas
Dealing with the ‘Irrational’ Negotiator
however, was different. Mindful of escalating budget deficits, Congress had decided that the only way to increase foreign food aid was to purchase the food more cheaply—not from American farmers but from developing countries. What would... View Details
Keywords: by Deepak Malhotra & Max H. Bazerman
- 04 Aug 2011
- What Do You Think?
How Dangerous Is Common Sense to Managers?
the simple perception of the situation or facts," JR adds that "Common sense is not in the knowledge but in the application of the knowledge." Others placed emphasis on the word "common." S. A. Visotsky, for... View Details
Keywords: by James Heskett
- 18 Sep 2017
- Research & Ideas
'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing
marketers are feeling pressure to show ROI.” Still, since those first Facebook ads were posted in 2004, social media has proven itself a valuable tool for helping companies create consumer perceptions about particular brands (Old Spice)... View Details
- 22 Aug 2005
- Research & Ideas
The Hard Work of Failure Analysis
resources, and incentives to bring multiple perspectives and multiple minds together to carefully analyze what went wrong and how to prevent the occurrence of similar failures in the future are lacking in most organizations. Conducting an... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
- 07 Apr 2014
- Research & Ideas
Negotiation and All That Jazz
party's perceptions and behavior—and not always in the way that you expect or intend. "Negotiation," he says, "entails ongoing learning, adapting, and influencing—all of which take place in a strategic environment." Book Excerpt The Art... View Details
Keywords: by Michael Blanding
- 24 Jul 2000
- Research & Ideas
Global Brands: Connecting With Consumers Across Boundaries
the benefit of the product in the mind of the consumer. Krauss also observed that most product advertising on the Internet fails to complement campaigns being carried out in the traditional media. "The reason is simple," he... View Details
Keywords: by James E. Aisner
- 16 Aug 2016
- First Look
August 16, 2016
forthcoming PublicAffairs Why They Do It: Inside the Mind of the White-Collar Criminal By: Soltes, Eugene F. Abstract—From the financial fraudsters of Enron, to the embezzlers at Tyco, to the Ponzi schemer Bernie Madoff, the failings of... View Details
Keywords: Sean Silverthorne
- 23 Oct 2007
- First Look
First Look: October 23, 2007
Review 49, no. 1 (fall 2007) Abstract The largely erroneous perception that breakthroughs are impossible to predict arises from the tendency to focus on just the breakthroughs while ignoring the iterative process of invention and its... View Details
Keywords: Sean Silverthorne