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- All HBS Web
(103)
- News (20)
- Research (69)
- Events (1)
- Multimedia (1)
- Faculty Publications (17)
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- 17 Jan 2024
- HBS Case
Psychological Pricing Tactics to Fight the Inflation Blues
psychological pricing to your advantage is key during times like these,” Ofek says. “When you raise prices, demand often falls—and sometimes consumer perceptions cause the fall to be so big that you're better off absorbing at least some... View Details
- 23 Apr 2013
- First Look
First Look: April 23
suggests that this model-which tolerates moral complexity-is perhaps one of the few that can adapt and endure over time. Manufacturing Morals is a perceptive must-read for anyone looking for insight into the moral decision making of... View Details
Keywords: Sean Silverthorne
- 29 Nov 2022
- Research & Ideas
Is There a Method to Musk’s Madness on Twitter?
company. We have to keep in mind that Musk and his co-investors do have more capital available should they want to again bail out the company. So, in that sense, they do theoretically have some flexibility on what to do about the coming... View Details
- 17 Jan 2023
- In Practice
8 Trends to Watch in 2023
As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details
Keywords: by Avery Forman
- 04 Jun 2024
- Research & Ideas
Navigating Consumer Data Privacy in an AI World
mindful of different cultural perspectives. For instance, when the FBI tried to get access to iPhones, Apple refused. While consumers in the US might view this as a step on privacy protection, perceptions... View Details
- 29 Oct 2012
- Research & Ideas
Are You Paying a Tip--or a Bribe?
about and weighs the past and future. In some places, tips are provided not so much to reward good service but to encourage good service in the future—a perception that brings the tip closer to the purpose of a bribe, which is also... View Details
Keywords: by Dina Gerdeman
- 21 Nov 2019
- Research & Ideas
Do TV Debates Sway Voters?
debates have only a negligible effect on voters’ candidate choice, according to new research from Harvard Business School. In fact, 72 percent of voters make up their minds more than two months before the election, often before candidates... View Details
Keywords: by Danielle Kost
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
treating their employees well is the best way for them to ensure that customers’ concerns about safety are front of mind in every aspect of service while maintaining high standards for hospitality. Restaurant implementation of highly... View Details
- 25 Jul 2013
- Research & Ideas
Why Unqualified Candidates Get Hired Anyway
safeguard against misguided recruitment efforts. In the meantime, staying mindful of the fundamental attribution error can, if only in hindsight, provide a humbling reminder of the limits to human perception, and perhaps—with enough... View Details
- 03 Oct 2007
- Research & Ideas
Dealing with the ‘Irrational’ Negotiator
however, was different. Mindful of escalating budget deficits, Congress had decided that the only way to increase foreign food aid was to purchase the food more cheaply—not from American farmers but from developing countries. What would... View Details
Keywords: by Deepak Malhotra & Max H. Bazerman
- 05 May 2011
- What Do You Think?
How Ethical Can We Be?
Summing Up Our perceptions of whether we do "what's right" depend on such things as the situation, the time frame, the expectations of others, and whether we are face-to-face with the object of our actions. And we are much... View Details
Keywords: by Jim Heskett
- 04 Aug 2011
- What Do You Think?
How Dangerous Is Common Sense to Managers?
the simple perception of the situation or facts," JR adds that "Common sense is not in the knowledge but in the application of the knowledge." Others placed emphasis on the word "common." S. A. Visotsky, for... View Details
Keywords: by James Heskett
- 02 Apr 2001
- Research & Ideas
Not All M&As Are Alike—and That Matters
processes. Take the time to figure out how the target company achieved the success that led you to buy it. If it's brilliant at product development and you're not ...well, you figure it out. Keep in mind that the bigger you are relative... View Details
Keywords: by Joseph L. Bower
- 22 Aug 2005
- Research & Ideas
The Hard Work of Failure Analysis
resources, and incentives to bring multiple perspectives and multiple minds together to carefully analyze what went wrong and how to prevent the occurrence of similar failures in the future are lacking in most organizations. Conducting an... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
- 09 Dec 2013
- Research & Ideas
Cultural Disharmony Undermines Workplace Creativity
conflict," says Chua. "The key word here is 'ambient,' looking at the effect that cultural conflicts can have on an observer. That flows more through the perceptions we have about other cultures." The effect of indirect conflict happens... View Details
Keywords: by Michael Blanding
- 18 Sep 2017
- Research & Ideas
'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing
marketers are feeling pressure to show ROI.” Still, since those first Facebook ads were posted in 2004, social media has proven itself a valuable tool for helping companies create consumer perceptions about particular brands (Old Spice)... View Details
- 04 Sep 2019
- Research & Ideas
'I Know Why You Voted for Trump' and Other Motivation Misperceptions
people’s decisions, our false perceptions can also distort our opinions about others in general. In this case, the more important Clinton voters thought immigration policy was to Trump voters, the more negatively they viewed Trump voters... View Details
Keywords: by Dina Gerdeman
- 03 Mar 2003
- Research & Ideas
The Ingredients of a Deal Disaster
often buttress the existing social contract. When the wrong minds meet. Sometimes problems arise not because of cultural differences but instead because the right people are not involved in negotiations. For example, when two CEOs... View Details
- 11 Feb 2013
- Research & Ideas
Neuroeconomics: Eyes, Brain, Business
big-picture question for me is in how we interact with other people," she says. "It's hard to come up with any business transaction you can do alone." The Tipping Point Of Animacy Specifically, Looser is interested in what happens to our View Details
Keywords: by Carmen Nobel
- 17 Dec 2013
- First Look
First Look: December 17
Bavel Abstract—Human faces are used as cues to the presence of social agents, and the ability to detect minds and mental states in others occupies a central role in social interaction. In the current research, we present evidence that the... View Details
Keywords: Carmen Nobel