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  • All HBS Web  (114)
    • News  (39)
    • Research  (43)
  • Faculty Publications  (29)

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  • All HBS Web  (114)
    • News  (39)
    • Research  (43)
  • Faculty Publications  (29)
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  • 04 May 2009
  • Research & Ideas

What’s Next for the Big Financial Brands

consumer trust is no longer a brand; it is merely a name. The Merrill Lynch brand is unlikely to ever recover and Bank of America should drop it. Merrill View Details
Keywords: by John Quelch; Banking; Financial Services
  • November 2006 (Revised December 2011)
  • Case

HCA, Inc. (A)

By: Richard S. Ruback
Focuses on the buyout of HCA by three private equity firms: Bain Capital, KKR, and Merrill Lynch Global Private Equity. It provides an opportunity to discuss a variety of issues related to leveraged buyouts including the process, the role of private equity, the... View Details
Keywords: Leveraged Buyouts; Private Equity; Investment; Business and Shareholder Relations; Conflict and Resolution; Valuation
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Ruback, Richard S. "HCA, Inc. (A)." Harvard Business School Case 207-076, November 2006. (Revised December 2011.)
  • April 2017 (Revised November 2017)
  • Case

BlackRock (B): Acquire MLIM? (with video links)

By: Ranjay Gulati, Jan W. Rivkin, Stuart C. Gilson and Aldo Sesia
In early 2006, BlackRock, Inc. is considering acquiring Merrill Lynch’s asset management business. The asset management industry was in a state of transition. In the prior year, more than 130 mergers and acquisitions had taken place. The proposed deal between BlackRock... View Details
Keywords: Strategy; Competition; Information Technology; Asset Management; Mergers and Acquisitions; Decision Choices and Conditions; United States
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Gulati, Ranjay, Jan W. Rivkin, Stuart C. Gilson, and Aldo Sesia. "BlackRock (B): Acquire MLIM? (with video links)." Harvard Business School Multimedia/Video Case 717-485, April 2017. (Revised November 2017.)
  • October 1986 (Revised July 2010)
  • Case

Karen Leary (A)

By: Linda A. Hill
Describes the evolution of the working relationship of Karen Leary, a new manager of a Merrill Lynch retail branch, and Ted Chung, a new financial consultant in the branch. Leary has some concerns about her working relationship with Chung and with his performance.... View Details
Keywords: Management Style; Employee Relationship Management; Decision Choices and Conditions; Personal Development and Career; Performance Evaluation; Diversity; Financial Services Industry
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Hill, Linda A. "Karen Leary (A)." Harvard Business School Case 487-020, October 1986. (Revised July 2010.)
  • March 2005
  • Case

Tribune Company: The PHONES Proposal

The Tribune Co. is considering issuing a structured note to monetize its investment in another company, America Online (AOL). Tribune originally invested in AOL in 1991 and currently has approximately 10 million shares left of that investment. However, these shares are... View Details
Keywords: Financial Instruments; Taxation; Investment; Media and Broadcasting Industry
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Chacko, George C., Andrew Kuhlman, and Eli Strick. "Tribune Company: The PHONES Proposal." Harvard Business School Case 205-087, March 2005.
  • December 1999 (Revised December 2000)
  • Case

Charles Schwab: A Category of One

By: Stephen P. Bradley and Thomas H. Esperson
Examines Charles Schwab's on-line discount brokerage firm and questions whether or not Schwab has effectively balanced the old and new world of stock trading, and has remained a leader between giants like Merrill Lynch and Internet pure plays like E-Trade. Also looks... View Details
Keywords: Financial Institutions; Banks and Banking; Technological Innovation; Goals and Objectives; Growth and Development Strategy; Growth Management; Competition; Competitive Strategy; Competitive Advantage; Banking Industry; Financial Services Industry
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Bradley, Stephen P., and Thomas H. Esperson. "Charles Schwab: A Category of One." Harvard Business School Case 700-043, December 1999. (Revised December 2000.)
  • 17 Aug 2010
  • First Look

First Look: August 17

of America Acquires Merrill Lynch (A) Robert C. Pozen, Charles E. BeresfordHarvard Business School Case 310-092 On December 22, 2008, Bank of America (BofA) chairman and CEO Ken Lewis convened a special... View Details
Keywords: Martha Lagace
  • September 1998
  • Case

Vanguard Group, Inc. (1998), The

By: Andre F. Perold
Since the beginning of 1997, Vanguard's assets under management have increased more than 60% from $240 billion to almost $400 billion, making it second in market share only to Fidelity. Vanguard views this success as another vindication of its low-cost strategy of... View Details
Keywords: Asset Management; Cost Management; Investment Funds; Product; Service Operations; Performance Expectations; Competition; Consolidation; Expansion; Internet; Financial Services Industry
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Perold, Andre F. "Vanguard Group, Inc. (1998), The." Harvard Business School Case 299-002, September 1998.
  • March 2008 (Revised April 2009)
  • Case

Eliot Spitzer: Pushing Wall Street to Reform

By: Rawi Abdelal, Rafael Di Tella and Jonathan Schlefer
New York State Attorney General Eliot Spitzer faced a decision about how to stop wrongdoing committed by major Wall Street firms during the Internet boom. The equities analysts of Merrill Lynch and other Wall Street firms were charged with objectively advising retail... View Details
Keywords: Crime and Corruption; Decisions; Financial Institutions; Stocks; Governing Rules, Regulations, and Reforms; Laws and Statutes; Lawsuits and Litigation; Conflict of Interests; Internet; Financial Services Industry; United States
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Abdelal, Rawi, Rafael Di Tella, and Jonathan Schlefer. "Eliot Spitzer: Pushing Wall Street to Reform." Harvard Business School Case 708-019, March 2008. (Revised April 2009.)
  • 10 Aug 2009
  • Research & Ideas

High Commitment, High Performance Management

Merrill Lynch can in part be explained by the pursuit of profits for their own sake. HCHP firms, by contrast, grow by using their distinctive capabilities to move into adjacent markets, products and... View Details
Keywords: by Martha Lagace
  • 25 Aug 2003
  • Research & Ideas

Why IT Does Matter

structure for some time to come. The first mover takes a risk and gains a temporary advantage (longer if there are follow-on possibilities). The fast follower is up against less risk but also has to recover lost ground. Charles Schwab versus View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
  • 14 Nov 2007
  • Research & Ideas

Growing CEOs from the Inside

industry. Promoting from within is no promise of success, of course. Former Merrill Lynch CEO Stan O'Neal was with the company 21 years before his forced resignation on October 30. But strong leadership and... View Details
Keywords: by Sean Silverthorne; Employment
  • 11 Apr 2000
  • Research & Ideas

Financial Services 24/7

demand, Schwab has added more than one hundred branch offices in the past few years. While the playing field is rapidly changing, McFarlan likes to point out that the old players still have a strong competitive advantage. Schwab, for instance, "finds the View Details
Keywords: by Susan Young
  • 23 Mar 2003
  • Research & Ideas

Putting the Project Puzzle Together

that they should be a first mover (for example, Charles Schwab), or whether it is better to be a fast follower (for example, Merrill Lynch in terms of online stock trading, which waited to see whether the... View Details
Keywords: by Martha Lagace
  • 05 Feb 2001
  • What Do You Think?

Do MBA Programs Face “The Innovator’s Dilemma”?

business. Christensen cites IBM and Merrill Lynch as examples of companies exposed to disruptive technologies. The disruptive technology for IBM is Dell's use of direct marketing and distribution,... View Details
Keywords: by James Heskett
  • 24 Jul 2018
  • Op-Ed

4 Ways Managers Can Exercise Their 'Agency' to Change the World

General Motors was moving toward its vision of zero emissions and zero accidents by investing in electrified, shared, and autonomous vehicles. And while Wells Fargo was creating fraudulent accounts, Bank of America Merrill View Details
Keywords: by George Serafeim
  • 18 Mar 2009
  • Research & Ideas

Marketing After the Recession

closely to your customers and revise your market segmentation assumptions. Assess your target customers' trust in your brand. Clearly, trust in financial services brands has taken a beating. Many well-known brands like Merrill View Details
Keywords: by John Quelch; Retail
  • 12 Nov 2015
  • Research & Ideas

Can Consumers be Trusted with Their Own Health Care?

spending more money to hire a firm like Merrill Lynch that has people actively managing their stock portfolios. “Neither one of these approaches is better or worse than the other,” Quelch said. “They cater... View Details
Keywords: by Dina Gerdeman; Health
  • 05 Nov 2007
  • What Do You Think?

Why Is Succession So Badly Managed?

with a good track record but an "outsider" with limited knowledge of the business. The cycle is begun again. Sound familiar? It should. It's unfolding in two of the largest financial institutions in the world, Merrill View Details
Keywords: Re: James L. Heskett
  • 15 Jun 2010
  • First Look

First Look: June 15

challenge the leaders. Can MediaTek move up-market to sell its chipsets to the likes of Nokia? Under what terms? Purchase this case:http://cb.hbsp.harvard.edu/cb/product/610081-PDF-ENG Bank of America-Merrill Lynch Guhan Subramanian and... View Details
Keywords: Martha Lagace
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