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Show Results For
- All HBS Web
(74)
- News (13)
- Research (52)
- Multimedia (1)
- Faculty Publications (19)
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- 03 Jan 2017
- First Look
January 3, 2017
silos within numerous academic medical centers, pharmaceutical companies, and some disease-based foundations. For new precision therapies to be developed, these data sets need to be shared broadly. Patients can help lead this effort by... View Details
Keywords: Carmen Nobel
- 04 Sep 2001
- Research & Ideas
Is Government Just Stupid? How Bad Decisions Are Made
react to each politician's promises: If elected, I will do everything possible to ensure that all Americans will be treated by the doctor of their choice and receive as much medical attention as they require. If elected, I will do... View Details
- 22 Mar 2021
- Research & Ideas
How to Learn from the Big Mistake You Almost Make
Steinberg, and Ann Raldow, and medical physicist Nzhde Agazaryan. A spectrum of close calls The research team wanted to understand the role of psychological safety—defined as “the shared belief that interpersonal risk-taking is safe”—in... View Details
- 31 Mar 2022
- Op-Ed
Navigating the ‘Bermuda Triangle’ in Professional Services
the past two decades by following an approach its founder calls “the Walmartization of healthcare.” The hospital delivers world-class results for cardiac patients, provides an excellent work environment to its medical staff, and has... View Details
Keywords: by Ashish Nanda
- 22 Aug 2005
- Research & Ideas
The Hard Work of Failure Analysis
that health care organizations typically fail to analyze or make changes even when people are well aware of failures. Whether medical errors or simply problems in the work process, few hospital organizations... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
- 13 Jun 2017
- First Look
First Look at New Research and Ideas, June 13
the error structure. However, traditional tests to detect serial correlation have weak power and can be misleading, resulting in misuse of moment conditions and incorrect inference. We present an appropriate set of moment conditions to... View Details
Keywords: Sean Silverthorne
- 08 Sep 2015
- Research & Ideas
Knowledge Transfer: You Can't Learn Surgery By Watching
the topic based on his own experience as an outdoor wilderness instructor, an area in which the cost of failure is too high for people to learn only from their own experience. “Trial and error is not the way you want to learn rock... View Details
- 23 Mar 2020
- Research & Ideas
Product Disasters Can Be Fertile Ground for Innovation
In 2009, a stroke victim at a Los Angeles medical center started losing his hair following a CT brain perfusion scan. After some confusion, doctors determined he had been subject to a radiation overdose—a serious accident that might lead... View Details
- 30 Aug 2010
- Research & Ideas
Turning Employees Into Problem Solvers
Ten years ago, the Institute of Medicine published To Err is Human, a groundbreaking report that pushed the issue of medical errors into the public spotlight. That we all make mistakes was certainly nothing... View Details
- 19 Jun 2018
- First Look
New Research and Ideas, June 19, 2018
discrimination. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53686 Channeled Attention and Stable Errors By: Gagnon-Bartsch, Tristan, Matthew Rabin, and Joshua Schwartzstein Abstract—A common critique of models... View Details
Keywords: Dina Gerdeman
- 11 Nov 2013
- Research & Ideas
A Smarter Way to Reduce Customer Defections
like in the case of email. But sometimes it's substantial, where companies are sending high-gloss brochures." Bottom Line The new method certainly isn't perfect; Gupta says he actually saw more prediction errors in terms of which... View Details
- 27 Oct 2009
- First Look
First Look: October 27
and affiliated physicians. Over the last two decades, through a combination of active legal defense and medical error prevention, the RMF has successfully controlled the medico-legal costs of physicians... View Details
Keywords: Martha Lagace
- 23 Jan 2008
- First Look
First Look: January 23, 2008
Authors:Michel Anteby and Mikell Hyman Periodical:Social Science & Medicine (forthcoming) Abstract Human cadavers are crucial to medical science. While the debate on how to secure sufficient cadavers has focused primarily on donors'... View Details
Keywords: Martha Lagace
- 09 May 2018
- Research & Ideas
A Simple Way for Restaurant Inspectors to Improve Food Safety
new research about how scheduling affects worker behavior. The potential result: Americans could avoid 19 million foodborne illnesses, nearly 51,000 hospitalizations, and billions of dollars of related medical costs. Government health... View Details
- 04 Jun 2013
- First Look
First Look: June 4
Clinic has long had a reputation for medical excellence. But in 2009 the CEO acknowledged that patients did not think much of their experience there, and he decided to act. Since then the Clinic has leaped to the top tier of... View Details
Keywords: Sean Silverthorne
- 13 Feb 2018
- First Look
New Research and Ideas, February 13, 2018
Managing Errors in Organizations The Strategic Imperative of Psychological Safety and Organizational Error Management By: Edmondson, Amy C., and Paul Verdin Abstract—Despite discussion in the management... View Details
Keywords: Sean Silverthorne
- 22 Feb 2010
- Research & Ideas
Manager Visibility No Guarantee of Fixing Problems
the "long tail" of problems. While it's highly visible mistakes such as medication errors that make the headlines, health-care managers need also be concerned about less dramatic... View Details
- 26 May 2015
- First Look
First Look: May 26
http://hrleadsbusiness.org/rise-of-hr-e-book May 2015 JAMA, the Journal of the American Medical Association Medicine's Continuous Improvement Imperative By: Huckman, Robert S., and Ananth Raman Abstract— Maintaining quality and spurring... View Details
Keywords: Sean Silverthorne
- 19 Dec 2006
- First Look
First Look: December 19, 2006
series models within the context of a single-stage stochastic inventory system with periodic review, constant leadtimes, infinite supply, full backlogging, linear holding and penalty costs and no ordering costs. Forecasting ARIMA time series requires tracking forecast... View Details
Keywords: Sean Silverthorne
- 09 Sep 2008
- First Look
First Look: September 9, 2008
H.Watson, Yu-Sheng Zheng Abstract In this paper, we study managers' errors in decision making for inventory replenishment and how these errors affect their inventory system. In particular, primarily for its... View Details
Keywords: Sean Silverthorne