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Show Results For
- All HBS Web
(12,148)
- People (55)
- News (3,689)
- Research (5,212)
- Events (46)
- Multimedia (193)
- Faculty Publications (2,862)
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- February 2020
- Teaching Note
Upwork: Reimagining the Future of Work
By: Feng Zhu and Shirley Sun
Teaching Note for HBS No. 616-027. View Details
- January 2021
- Background Note
Note on the Future of Work
By: William R. Kerr, Joseph B. Fuller, Manjari Raman and Bailey McAfee
Kerr, William R., Joseph B. Fuller, Manjari Raman, and Bailey McAfee. "Note on the Future of Work." Harvard Business School Background Note 821-063, January 2021.
- January–February 2022
- Article
Algorithm-Augmented Work and Domain Experience: The Countervailing Forces of Ability and Aversion
By: Ryan Allen and Prithwiraj Choudhury
How does a knowledge worker’s level of domain experience affect their algorithm-augmented work performance? We propose and test theoretical predictions that domain experience has countervailing effects on algorithm-augmented performance: on one hand, domain experience... View Details
Keywords: Automation; Domain Experience; Algorithmic Aversion; Experts; Algorithms; Machine Learning; Future Of Work; Employees; Experience and Expertise; Decision Making; Performance
Allen, Ryan, and Prithwiraj Choudhury. "Algorithm-Augmented Work and Domain Experience: The Countervailing Forces of Ability and Aversion." Organization Science 33, no. 1 (January–February 2022): 149–169. ("Best PhD Student Paper" at SMS conference 2020.)
- June 2020
- Teaching Note
Catalant's Operating System for the Future of Work
By: Christopher Stanton, William R. Kerr, James Palano and Kendall Smith
This case touches on the topics of project-based work, agile methodology, and skill and talent management through Catalant's evolution as a company. Catalant’s journey to becoming a software platform and talent marketplace provides context for students to explore new... View Details
- February 2020 (Revised August 2020)
- Case
Catalant's Operating System for the Future of Work
By: Christopher Stanton, William R. Kerr, James Palano and Kendall Smith
This case touches on the topics of project-based work, agile methodology, and skill and talent management through Catalant's evolution as a company. Catalant’s journey to becoming a software platform and talent marketplace provides context for students to explore new... View Details
Keywords: Entrepreneurship; Information Technology; Talent and Talent Management; Business Model; Transformation
Stanton, Christopher, William R. Kerr, James Palano, and Kendall Smith. "Catalant's Operating System for the Future of Work." Harvard Business School Case 820-093, February 2020. (Revised August 2020.)
- 2020
- Working Paper
Algorithm-Augmented Work and Domain Experience: The Countervailing Forces of Ability and Aversion
By: Ryan Allen and Prithwiraj Choudhury
Past research offers mixed perspectives on whether domain experience helps or hurts algorithm-augmented work performance. To reconcile these perspectives, we theorize that domain experience affects algorithm-augmented performance via two distinct countervailing... View Details
Keywords: Automation; Domain Experience; Algorithmic Aversion; Experts; Algorithms; Machine Learning; Decision-making; Future Of Work; Employees; Experience and Expertise; Decision Making; Performance
Allen, Ryan, and Prithwiraj Choudhury. "Algorithm-Augmented Work and Domain Experience: The Countervailing Forces of Ability and Aversion." Harvard Business School Working Paper, No. 21-073, October 2020. (Revised September 2021.)
- 2025
- Working Paper
Managing Remote Work Quality: Evidence from Auditing Management Systems Standards
By: Ashley Palmarozzo, Michael W. Toffel and Melissa Ouellet
Remote work has become more common, providing operational flexibility and productivity benefits, but questions remain about whether and how it affects work quality. We investigate the quality effects of remote work in a context in which remote work separates workers... View Details
Keywords: Audit; Auditing; Remote Work; Compliance; Assessment; Environment; Management Systems; Quality Management; Quality Management System; Quality; Operations; Supply Chain Management; Environmental Management; Safety
Palmarozzo, Ashley, Michael W. Toffel, and Melissa Ouellet. "Managing Remote Work Quality: Evidence from Auditing Management Systems Standards." Harvard Business School Working Paper, No. 24-002, July 2023. (Revised February 2025.)
- 2022
- White Paper
The Partnership Imperative: Community Colleges, Employers, & America's Chronic Skills Gap
By: Joseph B. Fuller and Manjari Raman
The nature of work has changed dramatically across
industries in the last few decades due to rapid and
repeated waves of automation. Nowhere is this more
evident than in middle-skills positions—those that
require less than a four-year college degree but more
than... View Details
Keywords: Future Of Work; Human Capital; Competency and Skills; Training; Higher Education; United States
Fuller, Joseph B., and Manjari Raman. "The Partnership Imperative: Community Colleges, Employers, & America's Chronic Skills Gap." White Paper, Harvard Business School Project on Managing the Future of Work, December 2022. (In partnership with the American Association of Community Colleges.)
- November 2020
- Teaching Note
Unilever's Response to the Future of Work
By: William R. Kerr and Bailey McAfee
Teaching Note for HBS Case No. 820-104. View Details
- January 2025
- Teaching Note
Generative AI and the Future of Work
By: Christopher Stanton and Shira Aronson
Teaching Note for HBS Case No. 824-130. View Details
- February 2023
- Module Note
Managing the Geography of Work
Choudhury, Prithwiraj. "Managing the Geography of Work." Harvard Business School Module Note 623-061, February 2023.
- February 2021
- Case
Doist: Building the Future of Asynchronous Work
By: Prithwiraj Choudhury, Francesca Gino and Jeffrey Huizinga
Choudhury, Prithwiraj, Francesca Gino, and Jeffrey Huizinga. "Doist: Building the Future of Asynchronous Work." Harvard Business School Case 621-096, February 2021.
- March–April 2019
- Article
The Future of Leadership Development
By: Das Narayandas and Mihnea Moldoveanu
The need for leadership development has never been more urgent. Companies of all sorts realize that to survive in today’s volatile, uncertain, complex, and ambiguous environment, they need different leadership skills and organizational capabilities from those that... View Details
Keywords: Talent Management; Executive Education; Leadership Development; Business Education; Management Skills; Learning; Online Technology
Narayandas, Das, and Mihnea Moldoveanu. "The Future of Leadership Development." Harvard Business Review 97, no. 4 (March–April 2019): 40–48. (Spotlight Talent Management.)
- April 2020 (Revised February 2023)
- Supplement
GitLab and the Future of All-Remote Work (B)
By: Prithwiraj Choudhury and Emma Salomon
Supplements the (A) case. View Details
Choudhury, Prithwiraj, and Emma Salomon. "GitLab and the Future of All-Remote Work (B)." Harvard Business School Supplement 620-117, April 2020. (Revised February 2023.)
- September 2003
- Module Note
Managing the Competing Goals of Work and Life
By: Leslie A. Perlow
Outlines how instructors can facilitate discussion within the Managing the Competing Goals of Work and Life module to encourage students to begin a process of self-assessment that focuses on personal values, career development needs, and workplace culture. View Details
Keywords: Working Conditions; Goals and Objectives; Organizational Culture; Work-Life Balance; Value
Perlow, Leslie A. "Managing the Competing Goals of Work and Life." Harvard Business School Module Note 404-063, September 2003.
- October 1985 (Revised March 1987)
- Case
Development of Manufacturing Managers for the Future
Klein, Janice A. "Development of Manufacturing Managers for the Future." Harvard Business School Case 686-048, October 1985. (Revised March 1987.)
- Article
Use Purpose to Transform Your Workplace
By: Leena Nair, Nick Dalton, Patrick Hull and William Kerr
Is keeping pace with the future of work incompatible with using purpose to guide the organization? Unilever is stretching its well-known commitment to purpose for a new and daunting challenge—the transformation of its workforce of more than 149,000 employees. Its... View Details
Keywords: Future Of Work; Purpose; Unilever; Organizations; Mission and Purpose; Talent and Talent Management; Transition; Decision Making; Transformation
Nair, Leena, Nick Dalton, Patrick Hull, and William Kerr. "Use Purpose to Transform Your Workplace." Harvard Business Review 100, no. 2 (March–April 2022): 52–55.
- March 2023
- Supplement
GitLab and the Future of All-Remote Work Video Supplement
Choudhury, Prithwiraj. "GitLab and the Future of All-Remote Work Video Supplement." Harvard Business School Multimedia/Video Supplement 623-710, March 2023.
- 2022
- Article
The Turn Toward Creative Work
By: Spencer Harrison, Elizabeth D. Rouse, Colin M. Fisher and Teresa M. Amabile
In this Academy of Management Collections essay, we curate a set of articles from the Academy of Management family of journals that showcase the evolution of creativity research within organizational scholarship. The articles reveal a shift from the study of... View Details
Harrison, Spencer, Elizabeth D. Rouse, Colin M. Fisher, and Teresa M. Amabile. "The Turn Toward Creative Work." Academy of Management Collections 1, no. 1 (2022): 1–15.
- May 2019 (Revised September 2020)
- Background Note
Demographic Changes for the Future of Work in Japan
By: Joseph B. Fuller, Koji Everard and Naoko Jinjo
Fuller, Joseph B., Koji Everard, and Naoko Jinjo. "Demographic Changes for the Future of Work in Japan." Harvard Business School Background Note 319-113, May 2019. (Revised September 2020.)