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  • All HBS Web  (6,552)
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  • All HBS Web  (6,552)
    • People  (28)
    • News  (1,214)
    • Research  (3,797)
    • Events  (16)
    • Multimedia  (24)
  • Faculty Publications  (2,460)
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  • 2019
  • Book

Becoming a Manager: How New Managers Master the Challenges of Leadership

By: Linda A. Hill
In your career, or anyone's, there is one transition that stands out as the most crucial—going from individual contributor to competent manager.

New managers have to learn how to lead others rather than do the work themselves, to win trust and respect, to... View Details
Keywords: Management; Leadership; Leadership Development; Management Skills; Learning
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Hill, Linda A. Becoming a Manager: How New Managers Master the Challenges of Leadership. 2nd ed., Boston: Harvard Business Review Press, 2019.
  • June 2016
  • Case

Advika Consulting Services: Challenges and Opportunities in Managing Human Capital

By: Alison Wood Brooks, Francesca Gino, Julia J. Lee and Bradley R. Staats
Keywords: Consulting Firms; Consulting Industry
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Brooks, Alison Wood, Francesca Gino, Julia J. Lee, and Bradley R. Staats. "Advika Consulting Services: Challenges and Opportunities in Managing Human Capital." Harvard Business School Case 916-033, June 2016.
  • December 2020 (Revised June 2021)
  • Case

France Télécom (A): A Challenging Restructuring

By: Cynthia A. Montgomery and Ashley V. Whillans
These cases explore the impacts of industry shocks, resulting corporate actions that had a devastating impact on employees, and the legal conviction of corporate leaders for “institutional harassment."

This case series follows the evolution of France... View Details
Keywords: Health & Wellness; Human Resource Management; Strategic Change; Leadership & Corporate Accountability; Leadership And Change Management; Leadership And Managing People; Change; Restructuring; Crime and Corruption; Ethics; Health; Human Capital; Human Resources; Labor; Labor and Management Relations; Labor Unions; Law; Social Psychology; Strategy; Leadership; Leadership Style; Organizations; Problems and Challenges; Relationships; Crisis Management; Organizational Culture; Employees; Well-being; Telecommunications Industry; Europe; European Union
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Montgomery, Cynthia A., and Ashley V. Whillans. "France Télécom (A): A Challenging Restructuring." Harvard Business School Case 721-420, December 2020. (Revised June 2021.)
  • February 2018
  • Teaching Note

Advika Consulting Services: Challenges and Opportunities in Managing Human Capital

By: Alison Wood Brooks, Francesca Gino, Julia J. Lee, Bradley R. Staats, Andrew Wasynczuk and John Beshears
Teaching Note for HBS No. 916-033. View Details
Keywords: Consulting Firms
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Brooks, Alison Wood, Francesca Gino, Julia J. Lee, Bradley R. Staats, Andrew Wasynczuk, and John Beshears. "Advika Consulting Services: Challenges and Opportunities in Managing Human Capital." Harvard Business School Teaching Note 918-038, February 2018.
  • October 1983
  • Article

Measuring Manufacturing Performance: A New Challenge for Management Accounting Research

By: Robert S. Kaplan
Keywords: Measurement and Metrics; Problems and Challenges; Accounting; Research; Performance
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Kaplan, Robert S. "Measuring Manufacturing Performance: A New Challenge for Management Accounting Research." Accounting Review 58 (October 1983): 686–705.
  • January 1993 (Revised June 1993)
  • Background Note

Challenge of Commitment,The

By: Michael Beer and Michael J. Gibbs
Defines commitment, describes the psychological and organizational factors that underly it, and provides a comprehensive discussion of the policies and practices managers can employ to enhance commitment. Identifies control and commitment as two critical strategies... View Details
Keywords: Ethics; Governance Controls; Policy; Management Practices and Processes; Managerial Roles; Strategy
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Beer, Michael, and Michael J. Gibbs. "Challenge of Commitment,The." Harvard Business School Background Note 493-046, January 1993. (Revised June 1993.)
  • Teaching Interest

Grand Challenges for Entrepreneurs

By: Tarun Khanna

Grand Challenges for Entrepreneurs (GCE) is designed for students who are interested in entrepreneurial approaches to the biggest challenges of our time.  Grand Challenges are near-intractable, global problems that offer the tantalizing... View Details

  • December 2002 (Revised December 2017)
  • Background Note

Teaching Old Companies New Tricks: The Challenge of Managing New Streams Within the Mainstream

By: Rosabeth Moss Kanter
Describes the challenge of starting new ventures or new activities in established companies, especially if they diverge from the mainstream of ongoing commitments. Fledgling ventures require a different kind of management that acknowledges their uncertainty, intensity,... View Details
Keywords: Business Units; Teaching; Entrepreneurship; Corporate Entrepreneurship; Business or Company Management; Organizations; Problems and Challenges; Risk and Uncertainty; Corporate Strategy
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Kanter, Rosabeth Moss. "Teaching Old Companies New Tricks: The Challenge of Managing New Streams Within the Mainstream." Harvard Business School Background Note 303-083, December 2002. (Revised December 2017.)
  • 17 Jan 2008
  • Lecture

When Professionals Lead: The Challenges of Managing the Professional Services Firm.

By: Thomas J. DeLong
Keywords: Leadership; Management
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DeLong, Thomas J. "When Professionals Lead: The Challenges of Managing the Professional Services Firm." Lecture at the A Harvard Business School Publishing Best Practice Briefing, Harvard Business School Press, January 17, 2008.
  • 03 Oct 2018
  • What Do You Think?

How Should Managers Deal with the Challenges of Building an Inclusive Workplace?

CamiloTorres What Are the Most Effective Management Approaches to Inclusion? Inclusion is important to an organization. But it is a challenge in the current day workplace climate, especially when it comes to... View Details
Keywords: by James Heskett
  • 2013
  • White Paper

Benchmarks For Confronting The Challenges For Innovation In Health Care With A Modern Curriculum: 21st-Century Health Care Management Education: Confronting Challenges for Innovation with a Modern Curriculum

By: Regina E. Herzlinger
21st-Century Health Care Management Education: Confronting Challenges for Innovation with a Modern Curriculum View Details
Keywords: Health Care Industry; Health Care and Treatment; Health Industry
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Herzlinger, Regina E. "Benchmarks For Confronting The Challenges For Innovation In Health Care With A Modern Curriculum: 21st-Century Health Care Management Education: Confronting Challenges for Innovation with a Modern Curriculum." White Paper Series, Harvard Business School, Boston, MA, January 2013.
  • June 2012
  • Case

Siemens AG: Key Account Management

By: Thomas Steenburgh, Michael Ahearne and Elena Corsi
The key account manager of an engineering company has to convince a department to give up important contracts. The German engineering company Siemens had set up a global key account management program since 2010. The key account manager of an emerging account had been... View Details
Keywords: Key Account Management; Commercialization; Marketing; Marketing Management; Engineering; Marketing Strategy; Customer Relationship Management; Profit; Problems and Challenges; Electronics Industry; Consumer Products Industry; Europe
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Steenburgh, Thomas, Michael Ahearne, and Elena Corsi. "Siemens AG: Key Account Management." Harvard Business School Case 512-110, June 2012.
  • December 2015
  • Case

Difficult Conversations and Dealing with Challenging Situations at Work: Managing Communication

By: Boris Groysberg and Ann Leamon
Keywords: Organization Behavior; Communication; Interpersonal Communication; Organizations
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Groysberg, Boris, and Ann Leamon. "Difficult Conversations and Dealing with Challenging Situations at Work: Managing Communication." Harvard Business School Case 416-034, December 2015.
  • September 1989 (Revised June 1990)
  • Background Note

Challenge of Change, The: Note

Describes the major challenges associated with managing change. Highlights the focus for change, the different degrees and types of change, when change is to be introduced, what factors enable that introduction, and what reactions change evokes. Underscores the... View Details
Keywords: Change Management
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Jick, Todd D. "Challenge of Change, The: Note." Harvard Business School Background Note 490-016, September 1989. (Revised June 1990.)
  • February 2023
  • Supplement

Coats Dyehouse Management

By: Willy C. Shih
Coats, the largest thread maker in the world, transformed its business to digital colour measurement so that it could respond better to customer demand in the garment industry for rapid product cycles and more fragmented colour choices. Its embrace of digital colour... View Details
Keywords: Inventory Management; Supply Chain; Inventory; Supply Chain Management; Operations; Apparel and Accessories Industry; Asia
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Shih, Willy C. "Coats Dyehouse Management." Harvard Business School Multimedia/Video Supplement 622-703, February 2023.
  • May 2012
  • Case

BoldFlash: Cross-Functional Challenges in the Mobile Division

By: Michael Beer and Rachel Shelton
Roger Cahill has spent less than a year as head of the Mobile Division of BoldFlash, a flash memory component maker. On the corporate level, BoldFlash has adapted to an evolving and difficult marketplace, but the Mobile Division is struggling. The four groups within... View Details
Keywords: United States; Massachusetts; Morale; Human Resource Management; Technology; Leadership; Opportunities; Organizational Design; Conflict and Resolution; Product Development; Change Management; Information Infrastructure; Business Processes; Manufacturing Industry; Electronics Industry; Massachusetts
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Beer, Michael, and Rachel Shelton. "BoldFlash: Cross-Functional Challenges in the Mobile Division." Harvard Business School Brief Case 124-438, May 2012.
  • January 2023 (Revised July 2025)
  • Technical Note

LCA Action Planning: Responsibility and Accountability

By: Sandra J. Sucher, Nien-he Hsieh and Marilyn Morgan Westner
LCA action plans integrate responsibility and accountability into decision-making and planning. This module note was designed for the LCA course and reviews six steps leaders can follow to develop a practical LCA action plan for their business. It shows how integrating... View Details
Keywords: Responsibility; Accountability; Management Challenges; Corporate Accountability; Leadership; Planning; Decisions; Strategy
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Sucher, Sandra J., Nien-he Hsieh, and Marilyn Morgan Westner. "LCA Action Planning: Responsibility and Accountability." Harvard Business School Technical Note 323-060, January 2023. (Revised July 2025.)
  • June 1994
  • Background Note

Scope and Challenge of Business-to-Business Marketing

By: V. Kasturi Rangan
Identifies six key linkages that distinguish business-to-business marketing; three with respect to the external environment (i.e., derived demand, complex buying process, and concentrated customer base) and three with respect to the internal organization (emphasis on... View Details
Keywords: Marketing; Customers; Demand and Consumers; Organizational Structure; Order Taking and Fulfillment; Technology
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Rangan, V. Kasturi. "Scope and Challenge of Business-to-Business Marketing." Harvard Business School Background Note 594-125, June 1994.
  • April 2005 (Revised January 2006)
  • Case

Protege Partners: The Capacity Challenge

By: Randolph B. Cohen
In February 2005, Jeffrey Tarrant (HBS '85) and Ted Seides (HBS '99) considered their strategy for Protege Partners, founded in July 2002 as a fund of hedge funds (FOHF) specializing in small hedge funds. Protege's assets under management had grown to $1.1 billion, and... View Details
Keywords: Organizational Change and Adaptation; Business Growth and Maturation; Investment Funds; Financial Services Industry
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Cohen, Randolph B., and Brian DeLacey. "Protege Partners: The Capacity Challenge." Harvard Business School Case 205-100, April 2005. (Revised January 2006.)
  • 1999
  • Book

Corporate Information Systems Management: The Challenge of Managing in an Information Age

By: L. M. Applegate, F. W. McFarlan and J. L. McKenney
Keywords: Information Management
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Applegate, L. M., F. W. McFarlan, and J. L. McKenney. Corporate Information Systems Management: The Challenge of Managing in an Information Age. 5th ed. Homewood, IL: Irwin/McGraw-Hill, 1999.
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