Loyalty Programs - Publications - Faculty & Research

01 Dec 1996
News

Starting Up and Starting Over

develop with each other and the program are remarkable. Their entrepreneurial intensity is matched by their sense of loyalty to OPM." « Back It Don't Mean a Thing If You Ain't Got that Green: HBS and the... View Details

15 Jun 2021
News

The Path Ahead

executive education participants, we have seen that online programs offer distinct advantages, particularly for women and international participants for whom leaving home or work is more difficult. Think about a three-day View Details

01 Feb 1998
News

Running Up the Score

of big money in the world of sports seems to have aggravated public disenchantment with many aspects of the professional game, from high ticket prices to athletes' personal behavior. That does not bode well long term for an industry that must attract and maintain... View Details

Keywords: Garry Emmons

01 Dec 2010
News

The Transformers

intentions and a sense of loyalty to a local organization. As for the foundations that distributed billions to nonprofits, they rarely held their beneficiaries accountable for results. Just as result-driven thinking entered the business... View Details

Keywords: Roger Thompson; Management, Scientific, and Technical Consulting Services; Professional Services

01 Dec 1998
News

Managing the Business of Life

greater flexibility in her work as well as in her lifestyle. One of her clients, General Electric, soon hired her as a program manager in the Corporate Environmental Programs department at its Fairfield,... View Details

14 Mar 2019
News

The Merchant of Osaka

have driven the company’s expansion into women’s health and a host of programs for the elderly population, from nursing and rehab programs to palliative home care—each pioneering new approaches to age-old... View Details

Keywords: Health, Social Assistance

25 Feb 2020
News

Teachable Moments

meaningful relationships with their people, they also create loyalty and an environment where employees feel secure enough to take chances and suggest innovative and sometimes disruptive ideas . When I speak of leadership, I’m referring... View Details

01 Dec 2016
News

Alumni Books of 2016

Gayle Tzemach Lemmon (MBA 2006) (Harper) In 2010, the Army created Cultural Support Teams, a secret pilot program to insert women alongside Special Operations soldiers raiding insurgent compounds in Afghanistan. The Army reasoned that... View Details

Publications