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Publications

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  • All HBS Web  (279)
    • News  (58)
    • Research  (180)
    • Events  (1)
  • Faculty Publications  (69)

Show Results For

  • All HBS Web  (279)
    • News  (58)
    • Research  (180)
    • Events  (1)
  • Faculty Publications  (69)
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  • 01 Feb 1997
  • News

OPM Celebrates 21st Anniversary at Gala Florida Reunion

Florida's Walt Disney World®, this year marking 25 years of extraordinary entrepreneurial success, was the venue for the celebration of the 21st anniversary of Harvard Business School's Owner/President Management Program (OPM). Under the... View Details
  • 11 Aug 2014
  • News

The First Five Years: Melissa Fensterstock (MBA 2012)

my life. Joking aside, getting great press or opening a large account are the entrepreneurial highs that keep us going. The most challenging part of the business is managing inventory. It is easy to be aspirational and to design the next... View Details
  • 01 Jun 1997
  • News

New Releases

managerial formula. His book is designed to help managers understand that distinction and show them how to adapt and respond accordingly. The Service Profit Chain by James L. Heskett, W. Earl Sasser, Jr., and Leonard A. Schlesinger (Free... View Details
  • 01 Apr 2002
  • News

HBS Press Books in Brief

the Harvard Business Review Paperback Series: Harvard Business Review on Customer Relationship Management. This collection of cutting-edge articles will help organizations understand how to build customer loyalty through... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Oct 1999
  • News

Culture Clash: Exploring Cross Cultural Conflicts in Business

"As different cultural traditions meet in the marketplace and inside organizations, managers face tough choices about the values that they and their organizations will live by," HBS professor Lynn Sharp Paine told participants at an HBS... View Details
Keywords: Judith A. Ross
  • 01 Jun 2001
  • News

Making A Difference: HBS Club of Puget Sound Reaches Out to Young Alumni

Tracy E. Kwiker (MBA 1995) arrived in Seattle three and a half years ago when she was promoted to manage store operations for a Toys “R” Us region in the Pacific Northwest. Eager to establish contacts in her new community, Kwiker began... View Details
Keywords: Elena N. Berg
  • 12 Dec 2017
  • News

Hal (MBA 1968) and Diane Brierley

membership records. He couldn’t find one specializing in record keeping, so he and fellow research assistant, Tom Jones (MBA 1968), offered to serve as consultants and complete the project. That’s how Epsilon Data Management was born in... View Details
  • 01 Apr 1998
  • News

Short Takes

Managing Development Flexibility in Uncertain Environments," the authors assert that increasing flexibility during the product development cycle can enable a firm to adjust to unanticipated circumstances so opportunely and cost... View Details
Keywords: Garry Emmons and Caroline Chauncey
  • 01 Apr 1997
  • News

HBS Conferences Explore Range of Issues

managed to achieve success and satisfaction in both realms. She related how in June 1983, six months pregnant with her first child, she became the Times' highest-ranking woman when the paper named her deputy metropolitan editor. She took... View Details
  • 01 Oct 1996
  • News

The Drive for Excellence: An Interview with Jim Henderson

the community -- its outside stakeholders. You can have responsibility at the top of the company, but if it doesn't permeate the entire organization the stakeholders can't count on it. What about bottom-line responsibility to shareholders? Any senior View Details
  • 29 Apr 2021
  • News

Equal Partner

working in the fashion and retail industry—as the director of Global Strategy at Donna Karan (a division of LVMH), the general manager of Shop Your Way and the founder of Mintbox, a flash sale and loyalty... View Details
Keywords: Diversity; Inclusion
  • 01 Mar 2004
  • News

David Horgan: Iraqi Briefing, 21st November, 2003

counter-productive. The returning soldiers loyalties are suspect. We fear that many serve the Coalition by day and brief the rebels by night. Policy confusion and vacuum undermines confidence. The Coalition purged former apparatchiks,... View Details
Keywords: Executive, Legislative, and Other General Government Support; Government
  • 25 Aug 2022
  • News

Action Plan: Fired Up

growth at a 26-year-old regional business. Its self-described “Traegerite” customers were intensely loyal to the company’s signature wood pellet–fired grills and smokers. But he didn’t anticipate the challenge of managing a disgruntled,... View Details
Keywords: Deborah Blagg; company culture; barbecue; entertaining; food; marketing; brand
  • 01 Jun 2010
  • News

Michael Depatie

interesting. People who know us, love us. The problem we have is not enough people know us. So we’re building up our InTouch loyalty program, which we introduced in 2004. Right now about 30 percent of our reservations come through that... View Details
Keywords: Julia Hanna; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Accommodation; Hospitality
  • 01 Apr 1999
  • News

New Releases

1996 faculty symposium titled "Breaking New Ground: Initiatives in Management Education, 1980-1995." Organized by Clark, the three-day event gave faculty an opportunity to take a step back from their ongoing research and talk about the... View Details
Keywords: Susan Young
  • 02 Oct 2015
  • News

The ‘F’ Word

definition means being comfortable with failing.” “Failure is not just the opposite of success,” says Shikhar Ghosh, a senior lecturer in the Entrepreneurial Management Unit who has founded or led eight tech startups over the past 20... View Details
Keywords: Walt Disney Studios
  • 01 Mar 2006
  • News

Drive-In Nation

where people want to buy their cars,” Thomke says. “The companies can’t simply restructure their way out of their difficulties.” Thomke, an authority on the management of technology and product innovation, senses that “the culture within... View Details
Keywords: Garry Emmons; Motor Vehicle and Parts Dealers; Retail Trade
  • 01 Dec 1996
  • News

Starting Up and Starting Over

history courses today. The first HBS course designed specifically to teach entrepreneurial management - The Management of New Enterprises - was introduced in 1947, one of several HBS initiatives undertaken... View Details
  • 01 Jun 2014
  • News

Screen Saver

Upon the deal's completion, the group committed $500 million to make Lopez's quality-over-quantity vision a reality. And in December 2013, the company raised $355 million with an IPO that made headlines by offering members of its AMC Stubs View Details
Keywords: Julia Hanna; Arts, Entertainment
  • 14 Mar 2019
  • News

The Merchant of Osaka

Mediva (for Medical Innovation and Value-Added). The medical branch remains a legally separate nonprofit, according to Japanese regulation, but in practice the two entities operate as one: Mediva handles management across both companies,... View Details
Keywords: Health, Social Assistance
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