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- All HBS Web (279)
- Faculty Publications (69)
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- 01 Oct 1996
- News
The Drive for Excellence: An Interview with Jim Henderson
the community -- its outside stakeholders. You can have responsibility at the top of the company, but if it doesn't permeate the entire organization the stakeholders can't count on it. What about bottom-line responsibility to shareholders? Any senior View Details
- 29 Apr 2021
- News
Equal Partner
working in the fashion and retail industry—as the director of Global Strategy at Donna Karan (a division of LVMH), the general manager of Shop Your Way and the founder of Mintbox, a flash sale and loyalty... View Details
- 01 Dec 1996
- News
October Reunions Break Records, Strengthen Ties
"Nothing I taught you about technology in management information systems has any relevance whatsoever to the world we're living in today," stated F. Warren McFarlan, the School's senior associate dean for External Relations, in his... View Details
- 25 Aug 2022
- News
Action Plan: Fired Up
growth at a 26-year-old regional business. Its self-described “Traegerite” customers were intensely loyal to the company’s signature wood pellet–fired grills and smokers. But he didn’t anticipate the challenge of managing a disgruntled,... View Details
- 01 Jun 2010
- News
Michael Depatie
interesting. People who know us, love us. The problem we have is not enough people know us. So we’re building up our InTouch loyalty program, which we introduced in 2004. Right now about 30 percent of our reservations come through that... View Details
- 02 Oct 2015
- News
The ‘F’ Word
definition means being comfortable with failing.” “Failure is not just the opposite of success,” says Shikhar Ghosh, a senior lecturer in the Entrepreneurial Management Unit who has founded or led eight tech startups over the past 20... View Details
Keywords: Walt Disney Studios
- 01 Mar 2004
- News
David Horgan: Iraqi Briefing, 21st November, 2003
counter-productive. The returning soldiers loyalties are suspect. We fear that many serve the Coalition by day and brief the rebels by night. Policy confusion and vacuum undermines confidence. The Coalition purged former apparatchiks,... View Details
- 01 Feb 1997
- News
OPM Celebrates 21st Anniversary at Gala Florida Reunion
Florida's Walt Disney World®, this year marking 25 years of extraordinary entrepreneurial success, was the venue for the celebration of the 21st anniversary of Harvard Business School's Owner/President Management Program (OPM). Under the... View Details
- 01 Apr 2002
- News
HBS Press Books in Brief
the Harvard Business Review Paperback Series: Harvard Business Review on Customer Relationship Management. This collection of cutting-edge articles will help organizations understand how to build customer loyalty through... View Details
- 01 Sep 2004
- News
Edgar Koerner (MBA 1959)
Born in Vienna, Austria, Edgar Koerner grew up in New Orleans and New York. A former partner at Kuhn Loeb and managing director at Lehman Brothers, he has for many years been active in pro bono work, particularly with The Children’s Aid... View Details
- 11 Aug 2014
- News
The First Five Years: Melissa Fensterstock (MBA 2012)
my life. Joking aside, getting great press or opening a large account are the entrepreneurial highs that keep us going. The most challenging part of the business is managing inventory. It is easy to be aspirational and to design the next... View Details
- 01 Jun 2001
- News
Making A Difference: HBS Club of Puget Sound Reaches Out to Young Alumni
Tracy E. Kwiker (MBA 1995) arrived in Seattle three and a half years ago when she was promoted to manage store operations for a Toys “R” Us region in the Pacific Northwest. Eager to establish contacts in her new community, Kwiker began... View Details
Keywords: Elena N. Berg
- 09 Feb 2017
- News
Turning Disorder into Opportunity
passing over it of the loyalty to country and alma mater and a lasting suggestion that they should devote their manhood developed by study and play on the banks of this river to the nation and its needs. In that spirit, Fieldhouse, the... View Details
Keywords: Jennifer Myers
- 01 Mar 2006
- News
Drive-In Nation
where people want to buy their cars,” Thomke says. “The companies can’t simply restructure their way out of their difficulties.” Thomke, an authority on the management of technology and product innovation, senses that “the culture within... View Details
- 01 Dec 1996
- News
Starting Up and Starting Over
history courses today. The first HBS course designed specifically to teach entrepreneurial management - The Management of New Enterprises - was introduced in 1947, one of several HBS initiatives undertaken... View Details
- 01 Apr 1997
- News
HBS Conferences Explore Range of Issues
managed to achieve success and satisfaction in both realms. She related how in June 1983, six months pregnant with her first child, she became the Times' highest-ranking woman when the paper named her deputy metropolitan editor. She took... View Details
- 01 Jun 1997
- News
New Releases
managerial formula. His book is designed to help managers understand that distinction and show them how to adapt and respond accordingly. The Service Profit Chain by James L. Heskett, W. Earl Sasser, Jr., and Leonard A. Schlesinger (Free... View Details
- 14 Mar 2019
- News
The Merchant of Osaka
Mediva (for Medical Innovation and Value-Added). The medical branch remains a legally separate nonprofit, according to Japanese regulation, but in practice the two entities operate as one: Mediva handles management across both companies,... View Details
Keywords: Health, Social Assistance
- 01 Jun 2008
- News
Kash Rangan
managing the board, or program execution. They need to be more strategic. What role can HBS and other business schools play in helping develop the next generation of social enterprise leaders? I don’t think the business schools by... View Details
- 01 Dec 2010
- News
The Transformers
although from the beginning it has been closely affiliated and supported by Bain & Company, where Tierney was worldwide managing director before leaving in 2000 to cofound Bridgespan. Over the years, Bain’s support has been instrumental... View Details