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- All HBS Web (153)
- Faculty Publications (14)
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- 30 Sep 2002
- Research & Ideas
Your Crisis Response Plan: The Ten Effective Elements
extreme heat, loss of the Web or telephone lines, disruption in the water supply). 2. A flexible set of response modules. Leaders should be able to pull combinations of pre-set response "modules" off the shelf. Modularizing the... View Details
Keywords: by Michael Watkins
- 18 Aug 2009
- First Look
First Look: August 18
elastically supplied inputs, free entry may lead to an inefficiently high number of firms in equilibrium. Under input scarcity, however, the welfare loss from free entry is reduced. Further, free entry may increase use of high-quality... View Details
Keywords: Martha Lagace
- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
defensive drives. The implicit, almost unconscious ways we get information and reassure each other are lost when people go remote. Colleagues are not going to overhear useful conversations while getting coffee. Because of this, functions... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 12 Feb 2019
- First Look
New Research and Ideas, February 12, 2019
costly for both employees and employers, in terms of direct medical costs as well as costs stemming from lost productive time and missed days at work. Resilience training has been shown to improve workplace functioning for employees,... View Details
Keywords: Dina Gerdeman
- 12 Mar 2006
- Research & Ideas
New Research Explores Multi-Sided Markets
Xbox, make their profits from game developers through royalties and incur losses on the sale of consoles to users by pricing them below cost. The key reason is that two-sided platforms must solve a chicken-and-egg problem. For example,... View Details
- 29 May 2018
- First Look
New Research and Ideas, May 29, 2018
policies, non-CEO executives’ behavior, and tail risk vary with CEO materialism. We document that the proportion of banks run by materialistic CEOs increased significantly from 1994 to 2004, that the strength of risk management functions... View Details
Keywords: Dina Gerdeman
- 02 Aug 2017
- What Do You Think?
Summing Up: Why Can’t Organizations Engage Their Employees?
functions and levels in the organization. Why isn’t the human resource function dealing with it? Is HR too buried in operating details, recruiting, and training to be concerned about engagement? Are... View Details
Keywords: by James Heskett
- 16 Jan 2006
- Research & Ideas
Adam Smith, Behavioral Economist?
Economic Perspectives, the authors find that Smith's insights from 1759 can contribute to modern thinking on everything from our fascination with celebrity to the theory of loss aversion. In fact, says Ashraf, Moral Sentiments presages... View Details
Keywords: by Ann Cullen
- 11 Aug 2008
- Research & Ideas
Strategy Execution and the Balanced Scorecard
management processes, such as those to develop the strategy, translate the strategy, and orchestrate the senior management strategy review meetings. Many of these processes are new to the organization. Since they cross existing business and View Details
Keywords: by Martha Lagace
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
remote work tech tools. Find a colleague who has used Slack and Zoom and set up a tutorial and get a sense of how to use these tools and what their functionality is like. Hopefully the virus will go away soon, but those tools will stay... View Details
Keywords: by Dina Gerdeman
- 09 Mar 2003
- Research & Ideas
Six Keys to Building New Markets by Unleashing Disruptive Innovation
companies still are integrated—just in a different place. Consider the computer industry in the 1990s. The computer's basic performance was more than good enough. What did customers want instead? They wanted lower prices and a computer customized for their needs.... View Details
- 15 Dec 2003
- Research & Ideas
The New Global Business Manager
required three kinds of specialists: business managers, country managers, and functional managers, with a group of senior executives to coordinate the efforts of the specialists. In 2003, as globalization has become a much more pressing... View Details
Keywords: by Cynthia Churchwell
- 18 Aug 2003
- Research & Ideas
How New Managers Become Great Managers
made a series of upward and lateral moves that entailed a number of tough assignments across many functional areas. Beginning as the director of regional operations in New England, this manager had profit and View Details
Keywords: by Linda Hill
- 28 May 2020
- Research & Ideas
Coronavirus Could Create a 'Bankruptcy Pandemic'
to “flatten the curve” and reduce the number of bankruptcy filings, at least by enough to allow the existing system to function effectively. Massive financial support available to distressed businesses under the CARES Act and various... View Details
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
uncertainties of the future and the strains of the present." Acknowledge the feelings. When sharing difficult news—or even beginning an ordinary staff meeting, some days—acknowledge the uncertainties of the future and the strains of the present. Likewise, when team... View Details
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
one way or another, grieving. According to David Kessler, an author and grief expert quoted in a recent HBR article, “The loss of normalcy; the fear of economic toll; the loss of connection. This is hitting... View Details
- 23 Nov 2020
- Research & Ideas
COVID Was Supposed to Increase Bankruptcies. Instead, They've Gone Down.
the highest rates of job loss since the Great Depression,” says co-author Raymond Kluender, an assistant professor in the Entrepreneurial Management Unit at Harvard Business School. “At the same time, we saw a decline in consumer... View Details
Keywords: by Rachel Layne
- 27 Nov 2000
- Research & Ideas
The Dynamics of Standing Still: Firestone Tire & Rubber and the Radial Revolution
Firestone's bottom-up capital budgeting process functioned flawlessly, quickly converting Ford and General Motors' demands into concrete commitments to radial production capacity. In a November 1972 Executive Committee meeting,... View Details
- 20 Oct 2003
- Research & Ideas
Gaps in the Historical Record: Development of the Electronics Industry
Japanese company's equity. It then concentrated on enhancing its functional capabilities in product development, production, and marketing. These learned capabilities permitted it to enter related electronic commercial, industrial, and... View Details