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  • All HBS Web  (4,257)
    • People  (6)
    • News  (1,046)
    • Research  (2,607)
    • Events  (11)
    • Multimedia  (19)
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  • November 2005 (Revised May 2007)
  • Case

Leading Change at Simmons (A)

By: Tiziana E. Casciaro, Amy C. Edmondson, Stacy McManus and Kate Roloff
Explores the challenge of managing large-scale organizational change at Simmons, an old and established company that manufactures and distributes mattresses. The new CEO, Charlie Eitel, hired to turn the organization's performance around, considers whether to implement... View Details
Keywords: Organizational Change and Adaptation; Motivation and Incentives; Leading Change; Employee Relationship Management; Manufacturing Industry; Consumer Products Industry; United States
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Casciaro, Tiziana E., Amy C. Edmondson, Stacy McManus, and Kate Roloff. "Leading Change at Simmons (A)." Harvard Business School Case 406-046, November 2005. (Revised May 2007.)
  • September 2024 (Revised January 2025)
  • Teaching Note

Leading Culture Change at SEB

By: Amy Edmondson and Cat Huang
Teaching Note for HBS Case No. 621-074. The Risk organization at SEB, a leading Nordic financial services group founded in 1856, undertook a culture change program focused on psychological safety, empathic listening, and strategic framing. The program enabled risk... View Details
Keywords: Risk Management; Leading Change; Organizational Culture; Decision Making; Banking Industry; Financial Services Industry; Sweden
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Edmondson, Amy, and Cat Huang. "Leading Culture Change at SEB." Harvard Business School Teaching Note 625-023, September 2024. (Revised January 2025.)
  • May 22 2018
  • Testimonial

Leading Change with Confidence

  • October 2015 (Revised May 2016)
  • Background Note

Leading and Managing Change (ABRIDGED)

By: Ryan Raffaelli
Managing change is consistently ranked as one of the most critical and difficult tasks that leaders face. This note outlines the key choices that leaders must make when engineering change. It is organized into four sections, offering guidance on how to 1) diagnose the... View Details
Keywords: Change Management
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Raffaelli, Ryan. "Leading and Managing Change (ABRIDGED)." Harvard Business School Background Note 416-021, October 2015. (Revised May 2016.)
  • 26 Apr 2022
  • News

Leading on Climate Change

Almheiri, the Minister of Climate Change and Environment for the United Arab Emirates At the national level, Almheiri is leading the UAE’s recently launched Net Zero by 2050 strategic initiative, a... View Details
Keywords: Margie Kelley
  • April 2014
  • Supplement

Ingrid Johnson: Reflections on Leading Change

By: Michael Tushman
This case discusses the issue of leading change at the business banking division of Nedbank, a prominent South African bank, between 2005 and 2009. (This timeframe, beginning just 11 years after Apartheid's end, covers Ingrid Johnson's leadership of this division... View Details
Keywords: Leading Change; Restructuring; Personal Development and Career; Commercial Banking; Banking Industry; South Africa
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Tushman, Michael. "Ingrid Johnson: Reflections on Leading Change." Harvard Business School Video Supplement 414-709, April 2014.
  • February 2010 (Revised March 2010)
  • Supplement

Leading Change at Simmons (E)

By: Amy C. Edmondson and Susan Thyne
This case updates the “Leading Change at Simmons” series by examining Simmons' increasing debt under the ownership of Thomas H. Lee, a private equity firm. Charlie Eitel, the former CEO, wonders what the company's, and his, legacy will be after declaring bankruptcy... View Details
Keywords: Borrowing and Debt; Private Equity; Insolvency and Bankruptcy; Leading Change; Operations; Organizational Change and Adaptation; Organizational Culture; Ownership; Performance Improvement; Consumer Products Industry
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Edmondson, Amy C., and Susan Thyne. "Leading Change at Simmons (E)." Harvard Business School Supplement 610-061, February 2010. (Revised March 2010.)
  • May 22 2018
  • Testimonial

Leading and Shaping Change

  • February 2020
  • Case

Leading Change in Talent at L'Oréal

By: Lakshmi Ramarajan, Vincent Dessain and Emer Moloney
Jean-Claude Le Grand just stepped into a new role as Executive Vice-President for Human Resources at the global cosmetics company, L’Oréal. He is now responsible for the hiring, development, promotion, and retention of 83,000 employees worldwide. The highly successful... View Details
Keywords: Advertising; Business Headquarters; Business Divisions; Business Organization; Change; Change Management; Transformation; Competency and Skills; Experience and Expertise; Talent and Talent Management; Demographics; Diversity; Gender; Nationality; Multinational Firms and Management; Human Resources; Employees; Recruitment; Retention; Selection and Staffing; Innovation and Management; Jobs and Positions; Employment; Human Capital; Leadership; Leadership Development; Leadership Style; Leading Change; Management Practices and Processes; Marketing; Brands and Branding; Product Marketing; Organizations; Organizational Change and Adaptation; Organizational Structure; Personal Development and Career; Planning; Strategic Planning; Problems and Challenges; Networks; Social Psychology; Attitudes; Power and Influence; Social and Collaborative Networks; Business Strategy; Advertising Industry; Beauty and Cosmetics Industry; Consumer Products Industry; France; Paris
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Ramarajan, Lakshmi, Vincent Dessain, and Emer Moloney. "Leading Change in Talent at L'Oréal." Harvard Business School Case 420-106, February 2020.
  • Program

Leading Change and Organizational Renewal

experimentation with financial stability. You will return to your company prepared to build change strategies that inspire organizational change and drive corporate success. This program is eligible for the... View Details
  • 29 Jun 2009
  • Sharpening Your Skills

Sharpening Your Skills: Leading Change

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered: How do I build my business in this environment? What should leaders communicate? My organization doesn't... View Details
Keywords: by Staff
  • 23 Sep 2019
  • News

Leading Schools that Change Lives

Brendan Kennealey (MBA 2006) studied business at Harvard and has a psychology degree from Boston College. But in a career spent leading schools that transform students’ lives, he also draws regularly on his training as an EMT. “It’s all... View Details
  • September 2007 (Revised May 2009)
  • Supplement

Leading Change at Simmons (D)

By: Amy C. Edmondson, Tiziana E. Casciaro and Kate Roloff
Keywords: Change
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Edmondson, Amy C., Tiziana E. Casciaro, and Kate Roloff. "Leading Change at Simmons (D)." Harvard Business School Supplement 408-063, September 2007. (Revised May 2009.)
  • Oct 30 2019
  • Testimonial

Leading Change in Real Estate

    Leading Change and Organizational Renewal

    Professor Michael Tushman discusses the focus of this global program. 

     View Details
    • September 2007 (Revised May 2009)
    • Supplement

    Leading Change at Simmons (C)

    By: Amy C. Edmondson and Tiziana E. Casciaro
    Keywords: Change
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    Edmondson, Amy C., and Tiziana E. Casciaro. "Leading Change at Simmons (C)." Harvard Business School Supplement 408-062, September 2007. (Revised May 2009.)
    • 23 Jan 2013
    • News

    Six Keys to Leading Positive Change

    • 30 Apr 2019
    • News

    Leading Schools That Change Lives

    students.” Triage and Focus Just prior to his current job, Kennealey held a post with the Archdiocese of Boston, working on strategic initiatives for more than 40 Catholic schools under the leadership of Mary Grassa O’Neill, a senior lecturer at Harvard’s Graduate... View Details
    Keywords: Deborah Blagg; Educational Support Services; Educational Services
    • November 2005 (Revised May 2007)
    • Supplement

    Leading Change at Simmons (B)

    By: Tiziana E. Casciaro, Amy C. Edmondson, Stacy McManus and Kate Roloff
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    Casciaro, Tiziana E., Amy C. Edmondson, Stacy McManus, and Kate Roloff. "Leading Change at Simmons (B)." Harvard Business School Supplement 406-047, November 2005. (Revised May 2007.)
    • June 2007 (Revised February 2008)
    • Case

    Ericsson: Leading in Times of Change

    By: Das Narayandas, Vincent Marie Dessain, Daniela Beyersdorfer and Anders Sjoman
    After its dramatic corporate turnaround, the Swedish telecom infrastructure company Ericsson hires a new CEO to bring the former Swedish flagship company back on track. Puts students in the shoes of Carl-Henric Svanberg, an industry outsider and CEO of locks group Assy... View Details
    Keywords: Restructuring; Profit; Leading Change; Goals and Objectives; Managerial Roles; Organizational Change and Adaptation; Problems and Challenges; Sweden
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    Narayandas, Das, Vincent Marie Dessain, Daniela Beyersdorfer, and Anders Sjoman. "Ericsson: Leading in Times of Change." Harvard Business School Case 507-074, June 2007. (Revised February 2008.)
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