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- All HBS Web (86)
- Faculty Publications (17)
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- 23 Nov 2021
- Book
What It Takes to Build an Organizational Culture That Wins
There’s a feeling among many business leaders that culture is both everything and nothing. That it’s squishy and can’t be quantified. That it’s nice to have until something more urgent gets in the way [read: all the time]. Author James L. Heskett systematically takes... View Details
Keywords: by Avery Forman
- 08 Aug 2022
- HBS Case
Building an 'ARMY' of Fans: Marketing Lessons from K-Pop Sensation BTS
phones, and some contracts contained no-dating clauses. Bang decided to take a more hands-off approach, with the belief that pop stars are human and could channel their personalities into their work and use it to connect with fans. BTS’... View Details
- 27 Jun 2017
- First Look
First Look at New Research and Ideas, June 27
century and today. It tells the story of the extraordinary and often eccentric men and women who defied convention and imagined that business could help save the planet rather than consume it. The social and religious beliefs that drove... View Details
Keywords: Sean Silverthorne
- 07 Dec 2021
- Op-Ed
Want to Build Better Leaders? Focus on Mindset, Skills, Knowledge
class=infogram-embed data-id=_/zKh5RuKYpwdq5VANdcPm][/div] M: Mindset. The foundational level of the MSK Leader Development Framework pyramid targets a leader’s mindset, in particular, the beliefs that orient the way we handle situations... View Details
Keywords: by Hise Gibson and Shawnette Rochelle
- 01 Nov 2011
- First Look
First Look: Nov. 1
Business Review 89, no. 11 (November 2011). Abstract Corporate leaders have long subscribed to the belief that the sole purpose of business is to make money. That narrow view, deeply embedded in the American capitalist system, molds the... View Details
Keywords: Sean Silverthorne
- 26 Feb 2013
- First Look
First Look: Feb. 26
classifies the tools available to communicate with consumers. In the sequel, it elaborates on how consumers respond to communication attempts. Finally, it lays out a framework for marketers to manage the entire communications process.... View Details
Keywords: Sean Silverthorne
- 16 Jun 2021
- HBS Case
Cruising in Crisis: How Carnival Is Riding Out the COVID-19 Storm
prepared for an extended, indefinite lockdown. The company cut its annual operating expenses by $1 billion, as well as its capital costs by hundreds of millions. While some of those reductions came from laying off 820 people and... View Details
- 20 Aug 2008
- Op-Ed
The Time is Right for Creative Capitalism
and Oprah Winfrey, individuals who have thrived in their respective industries partly because they consistently pursued something more than the next market-dictated score. All of these forces are gaining strength now, and helping lay the... View Details
Keywords: by Nancy Koehn
- 28 Nov 2005
- Research & Ideas
Unilever: Transformation and Tradition
Unilever proved flexible enough to retain them, fostered by its belief that ultimately consumers worldwide would want its products. Moreover the oil price rises resulted in an extraordinary growth of profitability of the UAC [United... View Details
- 18 Nov 2002
- Research & Ideas
Where Morals and Profits Meet: The Corporate Value Shift
how companies can become what I term "center-driven"—oriented toward strategies that make both ethical and financial sense. In the schema I lay out, companies can choose to be "dues payers" that practice an ethic of... View Details
Keywords: by Carla Tishler
- 25 Jan 2010
- Research & Ideas
A Macroeconomic View of the Current Economy
reducing their consumption (or even just planning to reduce their consumption), business managers may decide to scale back on their own operations, so as not to produce a lot of output that no one's going to buy. Firms will start laying... View Details
Keywords: by Sean Silverthorne
- 29 Jul 2013
- Research & Ideas
A Manager’s Moral Obligation to Preserve Capitalism
"Part of this norm-shifting was done by carefully laying out the evidence and then building a strong logical case for what is consistent with the ethical imperatives that legitimize capitalism. CEOs are usually not immoral people.... View Details
Keywords: by Michael Blanding
- 03 May 2022
- Research & Ideas
Desperate for Talent? Consider Advancing Your Own Employees First
Job openings in the United States continue to hover at record high levels, exacerbated by the Great Resignation and a sputtering emergence from the pandemic. Competition remains fierce among companies struggling to find qualified workers. Yet many employers,... View Details
Keywords: by Rachel Layne
- 11 Jan 2011
- First Look
First Look: Jan. 11
contribution to Asia's economic progress and the characteristics (and limitations) of a leading university, Professor Emeritus Daniel Quinn Mills lays out his recommendations for building a world-class university in Asia, including how to... View Details
Keywords: Sean Silverthorne
- 19 Nov 2007
- Lessons from the Classroom
Teaching The Moral Leader
discussion. That's because the authors lay out for us the full context of a situation: the fast friendships, bitter enmities, strong ambitions, and confused goals that the characters must navigate. This feels like reality to us—it's how... View Details
- 14 Dec 2009
- Research & Ideas
Can Entrepreneurs Drive People Movers to Success?
public response.” Most of the cost of a subway system comes from the guideway—digging tunnels, building stations, laying track. And when you look at that track, it's usually empty. Every ten minutes a train sweeps by, and then the track... View Details
- 26 Sep 2017
- First Look
First Look at New Research and Ideas, September 26, 2017
Downsizing? By: Cohen, Lauren, Joshua D. Coval, and Christopher J. Malloy Abstract—While we commend the initiative of Snyder and Welch (2017), we lay out in this short reply why we remain highly confident in our results and our... View Details
Keywords: Sean Silverthorne
- 19 Jun 2018
- First Look
New Research and Ideas, June 19, 2018
non-stereotypical characteristic. A reluctance to discriminate emerges if workers share the gender or birth month of the worker from the worse-performing group, but even then, a small “excuse" counters this reluctance. Thus, our evidence points to an important... View Details
Keywords: Dina Gerdeman
- 04 Oct 2007
- What Do You Think?
Has Managerial Capitalism Peaked?
corporate treasuries for their self enrichment." To what degree will entrepreneurial capitalism be the antidote to both managers' and owners' capitalism? Are we about to see a rebirth of Schumpeter and his belief in the power of... View Details
Keywords: by Jim Heskett
- 12 Oct 2011
- First Look
First Look: October 12
selective aspects of punishment in the U.S. over the period 1980-2004. We note that imprisonment increased around 1980, a period that coincides with the "Reagan revolution" in economic matters. We build an economic model where View Details
Keywords: Sean Silverthorne