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- Faculty Publications (18)
Show Results For
- All HBS Web (81)
- Faculty Publications (18)
- 08 Apr 2013
- Research & Ideas
How to Demotivate Your Best Employees
motivated to work harder over the long term. But new research suggests that some awards may actually have the opposite effect, according to a recent paper called The Dirty Laundry of Employee Award Programs: Evidence from the Field,... View Details
- Web
The Hawthorne Plant – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections
brigade, laundry facilities, and a greenhouse. Employees were assigned to precisely measured tasks in highly specialized departments, from switchboard wiring to punch-and-die tool making. The manufacture of some equipment, such as... View Details
- 02 May 2023
- What Do You Think?
How Should Artificial Intelligence Be Regulated—if at All?
pulling laundry out on a break. Science shows we do not access the most innovative mind intentionally. It happens when we step away.” Reuben added, “I really feel remote may boost innovation drive as people, especially the innovative... View Details
- 16 Nov 2016
- Research & Ideas
Turning One Thousand Customers into One Million
prior requests. Very quickly, they learned that cleanliness mattered, so a cleaning and laundry program was created to support the hosts. Trust, they realized, was another issue, so Airbnb Social Connections was introduced, which... View Details
- 05 May 2022
- Research & Ideas
Why Companies Raise Their Prices: Because They Can
cost-cutting plan” to slash $3.6 billion in expenses by 2019. In 2021, well into the economic disruption caused by the pandemic, P&G management announced price increases for a range of products, from adult diapers and baby care products to View Details
Keywords: by Rachel Layne
- Profile
Pam Chan
Southeast Asia to gather input, and worked on a five-year innovation map for laundry detergent. But after three years with P&G, "I got interested in tech – it was an area that would still be relevant in the next few years. So I... View Details
- 20 Aug 2020
- Book
From the Plow to the Pill: How Technology Shapes Our Lives
For centuries, the creation of innovative technology—from steam engines and automobiles to computers and smartphones—has dramatically changed the nature of our work. Less deeply understood has been the impact of technology on the inner currents of our personal lives,... View Details
Keywords: by Dina Gerdeman
- 09 Apr 2018
- Sharpening Your Skills
The Dark Side of Performance Bonuses
glitzy world of Las Vegas to steamy laundry plants in Asia. The results these studies have uncovered are important to understand for org designers, compensation committees, and any function such as sales that depends on incentives to... View Details
Keywords: by Sean Silverthorne
- 05 Dec 2018
- Research & Ideas
Why Managers Should Reveal Their Failures
mess up and what you learned. “It’s a great opportunity to show your honesty and vulnerability,” Brooks says. The master of the public failure strategy might be Princeton University psychology professor Johannes Haushofer, who posted a “CV of failures” on his... View Details
Keywords: by Dina Gerdeman
- 18 Jun 2020
- Research & Ideas
What Is an "Essential" Purchase for a Low-Income Family?
machines, mobile phones, and laundry services. Here, 19 of the 20 items were seen as significantly less permissible for the lower-income person, with only personal care products, like shampoo or toothpaste, being the exception. What... View Details
Keywords: by Rachel Layne
- Blog
The Chao Center: The Heart of HBS Executive Education
as: Directions to places on or off campus, restaurant advice, or finding a taxi Package delivery Maintenance or housekeeping issues, lost keys, or other residence hall issues Laundry and dry cleaning Non-emergency health issues—from... View Details
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
Thomas Keller, whose restaurant group includes the French Laundry in Napa Valley and Per Se in Manhattan, employed 1,200 staff in his 13 restaurants, but by mid-March staffing was reduced to 18 employees across all restaurants. Panelists... View Details
- 16 Nov 2010
- News
The HBS Tunnels
green ones also have laundry rooms, study-group rooms, vending machines, and storage rooms along their lengths. The brown and yellow tunnels are quite narrow with quirky angles and have little of interest on them, except that one branch... View Details
Keywords: Keith Larson
- 01 Jun 2023
- News
Cultivating Prosperity in Afghanistan
restaurants The French Laundry and Daniel and in recipes for meals offered by Blue Apron. It also can be found on the shelves of Whole Foods and Dean & Deluca, as well as on the company’s website, where a range of products are available... View Details
Keywords: Jennifer Gillespie
- Profile
Brandon Tieu
case method does a standout job of producing the laundry list of pros and cons inherent in different business decisions, engaging with peers from diverse backgrounds challenges us to over-weigh or under-weigh these different factors to... View Details
- 13 Nov 2017
- Research & Ideas
Want to Be Happier? Spend Some Money on Avoiding Household Chores
well-being by offering time-saving services—perhaps even in place of financial rewards. The Stanford School of Medicine did just that with a pilot program that rewarded faculty members with vouchers for meal deliveries, laundry services,... View Details
Keywords: by Dina Gerdeman
- 27 Feb 2017
- Research & Ideas
Reputation is Vital to Survival in Turbulent Markets
but almost all have been involved in developing the reputation of their organizations, or enhancing it during their professional lifetimes. To what extent is the reputation traceable just to them? That is hard to disentangle from the View Details
Keywords: by Sean Silverthorne
- Profile
Wombi Rose
communication about what you're doing and why you're doing it," Wombi says. "It's amazing how every single time you're working through one of those, you go home with a laundry list of ideas to try." "So what drives... View Details
- Web
Selected Digital Historical Resources – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections
Full text available as a networked resource Construction of the Western Electric Hawthorne Works on over 100 acres in Cicero, Illinois, began in 1905. By 1929 more than 40,000 men and women reported to work at the massive plant, which included offices, factories, a... View Details
- 27 Jun 2011
- Research & Ideas
Recovering from the Need to Achieve
shared with Jeff on the beach were the first conversations in ten years in which he had opened up about these deeper issues. When they talked these days, they would generally have maintenance conversations, focusing on who would pick up the clothes at the View Details
Keywords: by Kim Girard