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  • All HBS Web  (469)
    • News  (139)
    • Research  (243)
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    • Multimedia  (1)
  • Faculty Publications  (107)
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  • November 2000 (Revised March 2001)
  • Case

Alaska Airlines and Flight 261 (A)

Weeks after the crash of Alaska Airlines Flight 261, 64 mechanics claim that they have been "pressured, threatened, and intimidated" into taking shortcuts. After briefly describing Alaska Airlines' history and CEO John Kelly, the case details how the airline responded... View Details
Keywords: Safety; Air Transportation; Crisis Management; Labor and Management Relations; Air Transportation Industry; Alaska
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Watkins, Michael D., and Kim Slack. "Alaska Airlines and Flight 261 (A)." Harvard Business School Case 801-113, November 2000. (Revised March 2001.)
  • 01 Dec 2006
  • What Do You Think?

How Important Is Quality of Labor? And How Is It Achieved?

They came to the United States with nothing but a great work ethic and a great attitude." As Martin Klinzing put it, "Essentially this discussion boils down to the fact that you can teach someone anything except to care." So much for View Details
Keywords: by by Jim Heskett
  • July 1990 (Revised August 1990)
  • Case

Kaiser Steel Corporation, 1950

By: Timothy A. Luehrman and William Schiano
Examines Kaiser Steel's initial equity offering in 1950. The first case in a sequence that will trace the history of corporate restructurings that occurred 30 to 40 years later, in the 1980s. Subsequent cases examine foreign competition and labor unrest, hostile... View Details
Keywords: Business History; Competition; Initial Public Offering; Capital Structure; Restructuring; Capital Markets; Ownership; Steel Industry; United States
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Luehrman, Timothy A., and William Schiano. "Kaiser Steel Corporation, 1950." Harvard Business School Case 291-005, July 1990. (Revised August 1990.)
  • 13 Dec 2016
  • First Look

December 13, 2016

emerged in areas ranging from labor markets to credit applications to housing—sometimes made worse by a lack of regulation, the absence of in-person interactions, and the use of automation and big data. How can companies reverse the tide?... View Details
Keywords: Carmen Nobel
  • August 1986 (Revised May 1989)
  • Case

Timken Co.

Describes the efforts of the Timken Co., a major international producer of bearings and steel, to develop an effective employee communication program. The case examines the intense international competitive atmosphere, the recent record of job losses in related... View Details
Keywords: Employees; Communication Strategy; Manufacturing Industry; Steel Industry
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Hattersley, Michael E. "Timken Co." Harvard Business School Case 387-035, August 1986. (Revised May 1989.)
  • 03 Oct 2005
  • Research & Ideas

The Truck Driver Who Reinvented Shipping

"revolutionize trade with Asia." To achieve the dramatic reductions in labor and dock servicing time, McLean was vigilant about standardization. The labor savings associated with McLean's... View Details
Keywords: by Anthony J. Mayo & Nitin Nohria; Manufacturing; Transportation; Aerospace
  • December 1995 (Revised February 1999)
  • Case

Toys "R" Us Japan

By: Debora L. Spar
Documents the American retailer's process of entry into the Japanese toy market. Discusses the history of Toys "R" Us in the United States as well as the history of the Japanese toy market, distribution, wholesaling, and retailing systems. Eager to enter the world's... View Details
Keywords: Market Entry and Exit; Cross-Cultural and Cross-Border Issues; Retail Industry; Japan; United States
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Spar, Debora L. Toys "R" Us Japan. Harvard Business School Case 796-077, December 1995. (Revised February 1999.)
  • 2024
  • Working Paper

The Impact of the Chinese Exclusion Act on the Economic Development of the Western U.S.

By: Joe Long, Carlo Medici, Nancy Qian and Marco Tabellini
This paper investigates the economic consequences of the 1882 Chinese Exclusion Act, which banned immigration from China. The Act reduced the number of Chinese workers of all skill levels living in the United States. It also reduced the labor supply and the quality of... View Details
Keywords: Growth; Productivity; Economic Development; Business History; Economic Slowdown and Stagnation; Business and Government Relations; Prejudice and Bias; Government Legislation; Immigration; United States
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Long, Joe, Carlo Medici, Nancy Qian, and Marco Tabellini. "The Impact of the Chinese Exclusion Act on the Economic Development of the Western U.S." Harvard Business School Working Paper, No. 23-008, August 2022. (Revised September 2024. Featured in Bloomberg, at Hoover Institute, VoxEU, NBER Digest, NPR, Forbes, The New Yorker, HBS Working Knowledge, and Cato Institute, quoted here.)
  • Research Summary

Dissertation Summary

From a contractual viewpoint, the employment relations observed in the early 1960s in large unionized manufacturing firms in the U.S. and Japan represented two contrasting cases. Employment relations in the U.S. were based largely on explicit, elaborate, and... View Details
  • February 2017 (Revised May 2018)
  • Case

The Flint, Michigan Sit-Down Strike

By: Tom Nicholas, Christopher T. Stanton and Matthew Preble
For roughly six weeks between late December 1936 and February 1937, a major strike at several critical General Motors (GM) plants in Flint, Michigan, essentially halted the corporation’s U.S. production and resulted in significant gains for the nascent United... View Details
Keywords: Industrial Unionism; Craft Unionism; Welfare Capitalism; General Motors; Labor; Labor Unions; Labor and Management Relations; Wages; Working Conditions; Government Legislation; Business History; Business and Government Relations; Business and Stakeholder Relations; Business and Community Relations; Auto Industry; Manufacturing Industry; Mining Industry; Steel Industry; United States; Michigan
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Nicholas, Tom, Christopher T. Stanton, and Matthew Preble. "The Flint, Michigan Sit-Down Strike." Harvard Business School Case 817-005, February 2017. (Revised May 2018.)
  • 15 Jun 2007
  • Research & Ideas

Remembering Alfred Chandler

in the School's Business History Group to reflect on Chandler's legacy and to share personal memories. To listen to this interview with professor Richard Tedlow, click on the triangular play button below. The Macromedia Flash plug-in is... View Details
Keywords: by Sean Silverthorne
  • November 2018
  • Case

The National Hockey League

By: Robert F. Higgins, John Masko and James Weber
In 2015, National Hockey League (NHL) commissioner Gary Bettman was weighing two major decisions: whether to expand the league to a new city, and whether to conclude a digital media rights deal with Major League Baseball Advanced Media (MLBAM). Expansion required a... View Details
Keywords: NHL Expansion; Digital Media Rights; Sports; Expansion; Media; Decisions; Sports Industry; Canada
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Higgins, Robert F., John Masko, and James Weber. "The National Hockey League." Harvard Business School Case 819-036, November 2018.
  • 12 Dec 2012
  • Research & Ideas

Power to the People: The Unexpected Influence of Small Coalitions

Harvard Business School Professor J. Gunnar Trumbull balks at the ubiquitous idea that the concentrated power of a few billionaires controls public policy and government regulation. Exaggeration of the impact of big business on public policy, he says, comes at a high... View Details
Keywords: by Kim Girard
  • Research Summary

Overview

Dr. Sheth's research focuses on Indian political economy and social history from the sixteenth century to the contemporary, concentrating on the relationship between business households, financial capital, landed rights, and the dissolution and formation of states.... View Details
  • November 2006 (Revised May 2014)
  • Case

Li Ka-Shing and the Growth of Cheung Kong

By: Nitin Nohria, Anthony J. Mayo and Mark Benson
Events in the history of Cheung Kong's growth reveal how Li Ka-Shing applied his skills as a "first-class noticer" to complex political and socioeconomic environments. While Li's determination to succeed is legendary, so are his skills in reading and responding to the... View Details
Keywords: Mergers and Acquisitions; Competency and Skills; Decision Choices and Conditions; Investment Portfolio; Business History; Leadership; Personal Development and Career; Hong Kong
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Nohria, Nitin, Anthony J. Mayo, and Mark Benson. "Li Ka-Shing and the Growth of Cheung Kong." Harvard Business School Case 407-062, November 2006. (Revised May 2014.)
  • 30 Sep 2008
  • First Look

First Look: September 30, 2008

http://papers.nber.org/papers/w14302 The Effect of Labor on Profitability: The Role of Quality Author:Zeynep Ton Abstract Determining staffing levels is an important decision in retail operations. While the costs of increasing View Details
Keywords: Martha Lagace
  • April 2013
  • Article

Using the Crowd as an Innovation Partner

By: Kevin J. Boudreau and Karim R. Lakhani
More and more organizations are turning to crowds for help in solving their most vexing innovation and research questions, but managers remain understandably cautious. It seems risky and even unnatural to push problems out to vast groups of strangers distributed around... View Details
Keywords: Innovation and Management; Research and Development
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Boudreau, Kevin J., and Karim R. Lakhani. "Using the Crowd as an Innovation Partner." Harvard Business Review 91, no. 4 (April 2013): 61–69.
  • April 1994 (Revised April 1995)
  • Case

Volkswagen de Mexico's North American Strategy (A)

In 1988, Volkswagen (VW) consolidated its North American operations in Puebla, Mexico, after shutting down its plant in Pennsylvania. Volkswagen de Mexico had been in operation since the 1960s, but produced almost exclusively for the Mexican market. In the late 1980s,... View Details
Keywords: Organizational Change and Adaptation; Trade; Manufacturing Industry; Auto Industry; Canada; Germany; United States; Mexico
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Shapiro, Helen. "Volkswagen de Mexico's North American Strategy (A)." Harvard Business School Case 794-104, April 1994. (Revised April 1995.)
  • February 2019
  • Background Note

Mexican Farmworkers in the United States

By: Forest Reinhardt and Jonathan Schlefer
This note discusses the centuries-long history and current situation of Mexican farmworkers north of the border—documented or undocumented, resident or temporary, and increasingly indigenous. The story provides the background for discussion of dilemmas facing... View Details
Keywords: Migrant Farmworkers; Mexican Farmworkers; Agribusiness; Labor; History; Policy; Problems and Challenges; Agriculture and Agribusiness Industry; United States
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Reinhardt, Forest, and Jonathan Schlefer. "Mexican Farmworkers in the United States." Harvard Business School Background Note 719-047, February 2019.
  • October 2017
  • Article

American Danger: United States Empire, Eurafrica, and the Territorialization of Industrial Capitalism, 1870–1950

By: Sven Beckert
During the last third of the nineteenth century, a debate emerged in a number of European countries on the “American danger.” Responding to the rapid rise of the United States as the world’s most important economy, some European observers feared their nations’... View Details
Keywords: Atlantropa; Colonial Expansion; Economic Nationalism; Second Great Divergence; Economics; Global Range; History; United States; Europe; Africa
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Beckert, Sven. "American Danger: United States Empire, Eurafrica, and the Territorialization of Industrial Capitalism, 1870–1950." American Historical Review 122, no. 4 (October 2017): 1137–1170.
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