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Show Results For
- All HBS Web
(2,631)
- People (16)
- News (557)
- Research (1,466)
- Events (12)
- Multimedia (8)
- Faculty Publications (301)
- Web
Privacy - HBS Working Knowledge
About Us Linking Policy Privacy Policy Harvard Business School and HBS Working Knowledge understand that the privacy of its users is important. To that end, we have adopted the following policy with regard... View Details
- Article
Dismantling Knowledge Boundaries at NASA: The Critical Role of Professional Identity in Open Innovation
By: Hila Lifshitz - Assaf
Using a longitudinal in-depth field study at NASA, I investigate how the open, or peer-production, innovation model affects R&D professionals, their work, and the locus of innovation. R&D professionals are known for keeping their knowledge work within clearly defined... View Details
Keywords: Innovation; Knowledge Boundaries; Boundary Work; Professional Identity; Open Innovation; Identity Work; Technological Change; Nasa; Innovation and Invention; Knowledge; Science; Technology; Engineering; Change; Aerospace Industry; North and Central America
Lifshitz - Assaf, Hila. "Dismantling Knowledge Boundaries at NASA: The Critical Role of Professional Identity in Open Innovation." Administrative Science Quarterly 63, no. 4 (December 2018): 746–782.
- Web
Navigating Tariffs | Working Knowledge
Navigating Tariffs Harvard Business School faculty research about how tariffs affect businesses, supply chains, and prices for leaders managing trade uncertainty. What does HBS research say about tariffs? Tariffs have roiled global markets, creating challenges for... View Details
- Web
About Us - HBS Working Knowledge
About Us Linking Policy About Us What We Do Since 1999, Harvard Business School Working Knowledge has connected the School’s leading edge research and ideas on business management with practitioners,... View Details
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Linking Policy - HBS Working Knowledge
About Us Linking Policy Linking Policy Thank you for your interest in linking to Harvard Business School Working Knowledge. Please read below for our content linking policy: Use direct links to Harvard Business School View Details
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Reprint Permissions - HBS Working Knowledge
Reprint Permissions *Name: *Email: (Return address) Comments: Contact HBS Working Knowledge Baker Library | Bloomberg Center Harvard Business School Soldiers Field Road Boston, MA 02163 Customer Service... View Details
- March 2010 (Revised February 2011)
- Case
Cognizant 2.0: Embedding Community and Knowledge Into Work Processes
By: Robert G. Eccles and Thomas H. Davenport
Knowledge management has been a high priority for Cognizant Technology Solutions since its inception since its global delivery model requires the global sharing of knowledge. Its first major tool was called the Knowledge Management Appliance but as Web 2.0 tools came... View Details
Keywords: Knowledge Management; Knowledge Sharing; Knowledge Use and Leverage; Product Development; Service Delivery; Business Processes; Organizational Structure; Cooperation; Information Technology Industry
Eccles, Robert G., and Thomas H. Davenport. "Cognizant 2.0: Embedding Community and Knowledge Into Work Processes." Harvard Business School Case 410-084, March 2010. (Revised February 2011.)
- Web
Working Knowledge | Harvard Business School
Working Knowledge Leadership The Harvard Business School Faculty Summer Reader 2025 What's on the reading lists of Harvard Business School faculty? Insights about AI, immigration, and economics, along with... View Details
- 2025
- Working Paper
Generative AI and the Nature of Work
By: Manuel Hoffmann, Sam Boysel, Frank Nagle, Sida Peng and Kevin Xu
Recent advances in artificial intelligence (AI) technology demonstrate a considerable potential
to complement human capital intensive activities. While an emerging literature documents wide-ranging
productivity effects of AI, relatively little attention has been paid... View Details
Keywords: Generative Ai; Digital Work; Open Source Software; Knowledge Economy; AI and Machine Learning; Open Source Distribution; Organizational Structure; Performance Productivity; Labor
Hoffmann, Manuel, Sam Boysel, Frank Nagle, Sida Peng, and Kevin Xu. "Generative AI and the Nature of Work." Harvard Business School Working Paper, No. 25-021, October 2024. (Revised April 2025.)
- December 2012
- Article
Reflected Knowledge and Trust in Global Collaboration
By: Mark Mortensen and Tsedal Neeley
Scholars argue that direct knowledge about distant colleagues is crucial for fostering trust in global collaboration. However, their arguments focus mainly on how trust accrues from knowledge about distant collaborators' personal characteristics, relationships, and... View Details
Keywords: Global Work; Organizational Studies; Knowledge; Trust; Cooperation; Global Range; Relationships; Behavior; Personal Characteristics
Mortensen, Mark, and Tsedal Neeley. "Reflected Knowledge and Trust in Global Collaboration." Management Science 58, no. 12 (December 2012): 2207–2224. (equal authorship.)
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Customer Service - HBS Working Knowledge
E-mail Customer Service *Name: *Email: (Return address) Comments: Contact HBS Working Knowledge Baker Library | Bloomberg Center Harvard Business School Soldiers Field Road Boston, MA 02163 Customer Service... View Details
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The True Costs of Gig Work | Working Knowledge
insights, precisely tailored to address the challenges you are tackling today. More about Working Knowledge Strategy and Innovation More like this Social Responsibility More like this Diversity and Inclusion... View Details
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Lead with Research | Working Knowledge
Lead with Research Harness emerging faculty research insights to empower your leadership and spark innovation. Navigating Tariffs Harvard Business School faculty explain how U.S. tariffs affect SMEs, supply chains, and prices—and offer strategies to navigate trade... View Details