Publications

July 2007 (Revised September 2007)
Background Note

Compensating Family Employees in a Family Business

By: John A. Davis

Explores the core issues involved in compensating family employees in a family business. Explains family interests and other factors that shape family employee compensation practices. Distinguishes between achieving effective compensation practices, which help to... View Details

Keywords: Family Business; Employees; Compensation and Benefits

December 2014
Case

Henry A. Kissinger as Negotiator: Background and Key Accomplishments

By: James K. Sebenius and Laurence A. Green

Following a brief summary of Henry A. Kissinger's career, this case describes three of his most pivotal negotiations: the historic establishment of U.S. diplomatic relations with the People's Republic of China, the easing of geopolitical tension with the Soviet Union,... View Details

23 Jan 2024
Research & Ideas

How to Keep Employees Productive: Support Caregivers

to service representatives, who can answer questions about benefits and support services. Caregiving benefits that directly connect employees with care resources, Fuller says, are the key to reducing... View Details

Keywords: by Kara Baskin

29 Oct 2013
Research & Ideas

Do Employees Work Harder for Higher Pay?

Harvard Business School Professor Deepak Malhotra set out to answer a basic question: "Do employees work harder when they are paid more?" As Malhotra, the Eli Goldston Professor of Business Administration, said in an interview, "Previous... View Details

Keywords: by Chuck Leddy & Harvard Gazette

01 Mar 2008
News

Sarah Talley’s Key Negotiation Principles

When you have a problem, when there’s something you engage in with Wal-Mart that requires agreement so that it becomes a negotiation, the first advice is to think in partnership terms, really focus on a common goal, of getting costs out,... View Details

Keywords: General Merchandise Stores; Retail Trade

06 Jan 2015
Working Paper Summaries

Henry A. Kissinger as Negotiator: Background and Key Accomplishments

Keywords: by James Sebenius & Laurence A. Green

04 Oct 2010
Research & Ideas

Introverts: The Best Leaders for Proactive Employees

study with professors Adam M. Grant of the University of Pennsylvania's Wharton School and David A. Hofmann of UNC Kenan-Flagler Business School. Their article, "Reversing the Extraverted Leadership Advantage: The Role of Employee... View Details

Keywords: by Carmen Nobel

August 2019 (Revised April 2021)
Case

Unifying Divisions: Joro's Mission to Preserve the Planet

By: Shikhar Ghosh and Marilyn Morgan Westner

The case focuses on the initial startup team and Founders’ agreements. In March 2018, Sanchali Pal proposed renegotiating the informal founders’ agreement and equity split she and her co-founders had drafted the previous spring. They had been working together for over... View Details

Keywords: Founders' Agreements; Business Startups; Climate Change; Agreements and Arrangements; Conflict Management

14 Apr 2020
News

Three Keys To Engaged, Productive Telework Teams

14 May 2007
Research & Ideas

The Key to Managing Stars? Think Team

What contributes to an individual's ability to remain a star? To what extent does past star performance predicate future star performance? And to what extent does a key organizational factor—colleague quality—help or hinder the ability to... View Details

Keywords: by Martha Lagace

2016
Working Paper

Henry A. Kissinger as Negotiator: Background and Key Accomplishments

By: James K. Sebenius, Laurence A. Green and Eugene B. Kogan

Following a brief summary of Henry A. Kissinger’s career, this paper describes six of his most pivotal negotiations: the historic establishment of U.S. diplomatic relations with the People’s Republic of China, the easing of geopolitical tension with the Soviet Union,... View Details

Keywords: Kissinger; Bargaining; Diplomacy; Multiparty Negotiations; Dispute Resolution; Mediation; Coercive Diplomacy; Negotiation; International Relations; Personal Development and Career; United States

SSRN

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16 Jul 2018
Blog Post

3 Key Take-a-Ways From My Summer at Zalando

culture. There are different avenues where the Management Board sits in front of employees to answer any questions that might concern individuals (e.g., monthly Ask.Us.Anything open Q&A). Today, I would like to highlight the... View Details

Keywords: Consumer Products / Retail

27 Jun 2014
News

Why Passionate Workers are Key to Business Success

Web

Key Metrics | Annual Report 2024

Key Metrics Financials (in millions) 2024 2023 2022 2021 2020 Revenues $ 1,098 $ 1,067 $ 966 $ 805 $ 861 Expenses 1,062 1,003 908 779 831 Net Operating Surplus 36 64 58 26 30 Capital Investments 37 31 43 22 43 Building Debt Outstanding 17... View Details

26 Feb 2012
News

10 building blocks for employee engagement

September 2017 (Revised July 2018)
Case

CyberArk: Protecting the Keys to the IT Kingdom

By: Raffaella Sadun, David Yoffie and Margot Eiran

CyberArk was the recognized leader in the Privileged Account Management (PAM) space, a cybersecurity subsegment it had essentially created to secure organizations’ IT systems and sensitive data. Over 17 years, the Israeli company had grown to a market capitalization of... View Details

Keywords: Strategy; Growth and Development Strategy; Organizational Culture; Competitive Advantage; Information Technology; Cybersecurity; Information Technology Industry; Israel; United States