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February 2020
Article

Why Prosocial Referral Incentives Work: The Interplay of Reputational Benefits and Action Costs

By: Rachel Gershon, Cynthia Cryder and Leslie K. John

While selfish incentives typically outperform prosocial incentives, in the context of customer referral rewards, prosocial incentives can be more effective. Companies frequently offer “selfish” (i.e., sender-benefiting) referral incentives, offering customers financial... View Details

Keywords: Incentives; Prosocial Behavior; Judgment And Decision-making; Referral Rewards; Motivation and Incentives; Consumer Behavior; Decision Making

01 Oct 2007
Research & Ideas

Encouraging Dissent in Decision-Making

ourselves time to develop disagreement and perhaps gain some understanding of what the decision is all about." Developing disagreement and "high-contention" View Details

Keywords: by Garry Emmons

03 Apr 2013
News

Judgment as the Essence of Leadership

Research Summary

Strategic Decision-Making Processes

Michael Roberto is studying the processes that managers employ to make critical strategic decisions. Through extensive field research, he has examined how groups of senior managers make these decisions efficiently, and simultaneously build the consensus required to... View Details

March 2021
Article

Bayesian Signatures of Confidence and Central Tendency in Perceptual Judgment

By: Yang Xiang, Thomas Graeber, Benjamin Enke and Samuel Gershman

This paper theoretically and empirically investigates the role of Bayesian noisy cognition in perceptual judgment, focusing on the central tendency effect: the well-known empirical regularity that perceptual judgments are biased towards the center of the... View Details

Keywords: Visual Perception; Bayesian Modeling; Perception; Judgments

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September 2023
Exercise

Irrationality in Action: Decision-Making Exercise

By: Alison Wood Brooks, Michael I. Norton and Oliver Hauser

This teaching exercise highlights the obstacle of biases in decision-making, allowing students to generate examples of potentially poor decision-making rooted in abundant and unwanted bias. This exercise has two parts: a pre-class, online survey in which students... View Details

Keywords: Prejudice and Bias; Decision Making

Purchase

03 Jan 2008
What Do You Think?

Does Judgment Trump Experience?

and Warren Bennis that judgment trumps experience. While raising many other questions about the column, Michael Scott pointed out that "as the book (by Tichy and Bennis)... View Details

Keywords: by Jim Heskett

December 2024
Article

Public Attitudes on Performance for Algorithmic and Human Decision-Makers

By: Kirk Bansak and Elisabeth Paulson

This study explores public preferences for algorithmic and human decision-makers (DMs) in high-stakes contexts, how these preferences are shaped by performance metrics, and whether public evaluations of performance differ depending on the type of DM. Leveraging a... View Details

Keywords: Public Opinion; Prejudice and Bias; Decision Making

February 1998 (Revised February 2000)
Teaching Note

Decision-Making Exercise (A), (B), and (C), TN

By: David A. Garvin and Michael Roberto

Teaching Note for (9-397-031), (9-397-032), and (9-397-033). View Details

Keywords: Decision Making; Business Education

Purchase

15 Jan 1995
News

Ethical Leadership and the Psychology of Decision-Making

07 Aug 2013
What Do You Think?

Is There Still a Role for Judgment in Decision-Making?

contradictory to sound judgment. It only emphasizes it . Judgment is an encapsulation of all those elements data, facts, processes, etc that go into decisions from which we have learned in the past." Joe Schmid said: "Our... View Details

Keywords: by James Heskett

Article

Drive Innovation with Better Decision-Making

By: Linda A. Hill, Emily Tedards and Taran Swan

Despite their embrace of agile methods, many firms striving to innovate are struggling to produce breakthrough ideas. A key culprit, according to the authors, is an outdated, inefficient approach to decision-making. Today’s discovery-driven innovation processes involve... View Details

Keywords: Innovation and Invention; Decision Making; Decision Choices and Conditions; Organizational Change and Adaptation

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Article

The Influence of Standards on Judgment and Choices

By: A. E. Tenbrunsel, K. A. Wade-Benzoni, D. M. Messick and M. H. Bazerman

Keywords: Judgments; Decision Choices and Conditions

December 2008
Article

Fundamental Dimensions of Social Judgment

By: A. Abele, A.J.C. Cuddy, C. Judd and V. Yzerbyt

Keywords: Judgments; Society

2017
Conference Presentation

The Efficiency Principle in Moral Judgment

By: J. De Freitas and S. G. B. Johnson

Price is a key factor in most purchases, but can be presented at different stages of decision-making prior to a purchase. We looked at how the order of price and product information might impact decision-making... View Details

2000
Dissertation

Strategic Decision-Making Processes: Achieving Efficiency and Consensus Simultaneously

By: Michael A. Roberto

Article

Memory and Representativeness

By: Pedro Bordalo, Katherine Baldiga Coffman, Nicola Gennaioli, Frederik Schwerter and Andrei Shleifer

We explore the idea that judgment by representativeness reflects the workings of episodic memory, especially interference. In a new laboratory experiment on cued recall, participants are shown two groups of images with different distributions of colors. We find that i)... View Details

Keywords: Cued Recall; Interference; Similarity; Probabilistic Judgments; Heuristics And Biases