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- All HBS Web
(179)
- People (1)
- News (55)
- Research (87)
- Multimedia (1)
- Faculty Publications (8)
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- 31 Oct 2023
- Research & Ideas
Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change
1. Don’t "cancel" DEI. Stay the course, because corporate diversity programs and goals are legal, Williams says, though no one can guarantee there won’t be a future challenge. Williams cited the work of another law professor, Atinuke... View Details
- 22 Nov 2010
- Research & Ideas
Seven Strategy Questions: A Simple Approach for Better Execution
type of customer. This answer is a guaranteed recipe for underperformance: the competitor that has clarity about its primary customer and devotes maximum resources to meet their specific needs will beat you every time. 2. How Do Your Core... View Details
Keywords: by Robert Simons
- 23 Apr 2018
- Research & Ideas
Sponsorship Programs Could Actually Widen the Gender Gap
mentorship on steroids. While a mentor may provide valuable career advice and an empathetic ear, a sponsor will actively advocate for a protégé’s career—formally and publicly recommending her for high-profile projects or job promotions.... View Details
Keywords: by Carmen Nobel
- 18 Aug 2022
- Op-Ed
Your Best Employees Are Burning Out: A Framework for Retaining Talent
people leaving my organization or refusing to return to the office in such high numbers? What is my response, and how are my employees receiving it? At a time when people are getting choosier about where they work and employees who are feeling burned out are fleeing... View Details
Keywords: by Hise Gibson and MaShon Wilson
- 07 Jan 2002
- Research & Ideas
How Marketing Can Reduce Worldwide Poverty
on-the-ground advocacy—to go get a free eye exam or a blood pressure check-up. Easy. Your basic principles of sales and promotion will carry the day. If your charge is minimizing smoking or drug use, well, your job becomes rather more... View Details
Keywords: by Martha Lagace
- 27 Jul 2021
- Op-Ed
What Pirates Can Teach Us About Leadership
running smoothly for months on end and discourage revolt, pirates voted on who should be captain, set limits on his power, and guaranteed crew members a say in the ship’s affairs. They also elected a quartermaster, who in addition to his... View Details
Keywords: by Francesca Gino
- 01 Oct 2001
- Research & Ideas
How To Make Restructuring Work for Your Company
from Chapter 11, it had $1.4 billion of these carryforwards. However, to finance the reorganization, the company sold a majority of its stock to a group of investors—virtually guaranteeing a large ownership change. Companies that try to... View Details
Keywords: by Stuart C. Gilson
- 21 Nov 2017
- First Look
First Look at New Research and Ideas, November 21, 2017
strong theoretical performance guarantees as well as promising numerical performance results when compared to other algorithms developed for similar settings. Moreover, we show how our algorithms can be extended for use in general... View Details
Keywords: Sean Silverthorne
- 19 Oct 2022
- Op-Ed
Cofounder Courtship: How to Find the Right Mate—for Your Startup
greatest cofounding teams have war stories about stressful situations in their relationships and what they learned from these experiences. Using insights from the listening tour, along with your personal preferences, write a cofounder job... View Details
Keywords: by Julia Austin
- 22 Jan 2019
- First Look
New Research and Ideas, January 22, 2019
(Study 1), manipulated (Study 2), and when the opportunity to cheat is randomly assigned (Study 3). We extend our findings to a workplace context, showing that threatened individuals who lie on a job application feel more capable than... View Details
Keywords: Dina Gerdeman
- 26 Jun 2020
- Research & Ideas
Why Japanese Businesses Are So Good at Surviving Crises
and earning reserves of the company.” He distributed $300 in cash to each Yakult Lady from the company’s safe, since banks were closed; used the firm’s delivery center as a temporary shelter for employees and their families; and View Details
Keywords: by Dina Gerdeman
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
local convenience stores, whose owners received incentives per order. This increased job efficiency by two or three times, as delivery moved from door-to-door to the pick-up station. Meanwhile, the work to pick and pack items also... View Details
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
and 8 million employees out of work—three times the job losses seen by any other industry. While some restaurants began reopening in May and June, most featured only takeout, delivery, or outdoor dining options due to local restrictions.... View Details
- 21 Sep 2021
- Office Hours
Readers Ask: How Can I Gain Power and Influence?
The global COVID-19 pandemic has shifted power dynamics not only within today’s historically tight job market, where workers have an unprecedented level of choice and control, but also within households, organizations, and society as a... View Details
Keywords: by Kristen Senz
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
customers is just the starting point. From here, firms have to make a creative leap to discover the unique combination of products and services that may address those needs. No customer gave Steve Jobs and Apple the design for the iPhone... View Details
- 15 Oct 2001
- Research & Ideas
What You Don’t Know About Making Decisions
linked with superior outcomes. While they are no guarantee of success, their combined presence sharply improves the odds that you'll make a good decision. Multiple Alternatives. When groups consider many alternatives, they engage in more... View Details
Keywords: by David A. Garvin & Michael A. Roberto
- 06 Dec 2017
- What Do You Think?
Is It Time To Break Up Amazon, Apple, Facebook, or Google?
a company for doing the best job they can and succeed?” Others argued that market definition is changing in ways that render United States anti-trust policy outdated in an increasingly global economy. As Craig Parietti & Partners put... View Details
- 03 May 2010
- Research & Ideas
What Is the Future of MBA Education?
changed, and with it the security that used to come almost automatically with an MBA degree. [ ] High-paying jobs are no longer guaranteed to graduates, and the opportunity costs of two years of... View Details
- 20 Sep 2007
- Research & Ideas
How to be a Customer
How-to books targeting customers often focus on how to game the system, how to return the cocktail dress on Monday after you've worn it once on Saturday, how to exploit manufacturer warranties and satisfaction guarantees (often,... View Details
Keywords: by John Quelch
- 17 Feb 2014
- Research & Ideas
Companies Detangle from Legacy Pensions
"Goodbye tension, hello pension!" That used to be the triumphant cry of millions of new retirees. For decades, Americans assumed a good job came with a good pension, guaranteeing them regular... View Details