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- 08 Mar 2019
- Research & Ideas
Seven Negotiation Lessons from Amazon's HQ Disaster in Queens
neighbor” credible commitments. Failing to send CEO Jeff Bezos to New York to stroke the egos of local supportive politicians and learn firsthand of any qualms was a missed opportunity. Having identified and... View Details
- 06 Aug 2021
- Book
Steve Jobs and the Rise of the Celebrity CEO
and services inextricably linked to bosses with outsized personalities. Think Jeff Bezos of Amazon, Steve Jobs of Apple, and Elon Musk of Tesla. All these leaders have one thing in common: charisma—and in... View Details
Keywords: by Dina Gerdeman
- 01 May 2017
- Research & Ideas
Bad At Your Job? Maybe It's the Job’s Fault
reducing the demands of the position. Amazon founder Jeff Bezos made it clear: If you’re unwilling to lend a hand to a co-worker to meet a customer need, you will not survive there. “When a lot is demanded... View Details
Keywords: by Dina Gerdeman
- 31 May 2017
- What Do You Think?
Can Amazon Do What Walmart Couldn’t, Stop the 'Wheel of Retailing'?
the visitor commended class members for the depth of their analysis—then chided them for their limited vision. Of course, the company was Amazon and the visitor was Jeff Bezos. And his own view for the company was nothing less than “sell... View Details
- 31 May 2016
- HBS Case
Who Owns Space?
to engage with,” Weinzierl says. “It helps that we’re at a remarkable point in history where we have people like Jeff Bezos and Elon Musk with the vision and the capital to even make such a discussion... View Details
- 27 Aug 2018
- Sharpening Your Skills
Guts, Gall, and Good Luck: What It Takes To Be An Entrepreneur
become staples of our modern country and economy: beauty products, national sales forces, and corporate social responsibility. Who Owns Space? Entrepreneurs like Elon Musk and Jeff Bezos are tapping into... View Details
Keywords: by Sean Silverthorne
- 02 Jul 2014
- What Do You Think?
Are Today’s Business Heroes Challenging Our Ideas About Leadership?
people who meet the standards for great leadership described above? For example, both Steve Jobs and Jeff Bezos are said to have challenged people to do their best work, but in somewhat demeaning ways. They,... View Details
Keywords: by James Heskett
- 08 Jul 2024
- Research & Ideas
The Critical Computer Science Principles Every Strategic Leader Needs to Know
is intrinsically the same thing,” says Wu. “Generative AI chatbots like ChatGPT and the motion gestures control in the Apple Vision Pro continue to expand who can use a computer and what you can use it for.” 2. Platforms are power In the beginning, View Details
- 09 Feb 2018
- Research & Ideas
Big Hits: The Best of the 2018 Super Bowl Ads
Internet, Amazon invested heavily in its Super Bowl spot. It not only spent $5 million to acquire the 30-second slot but also paid for the participation of high-priced talent like chef Gordon Ramsey, actor Anthony Hopkins, and other celebrities. Even Amazon founder and... View Details
- 05 Jan 2009
- Research & Ideas
Most Popular Articles and Working Papers 2008
shape strategy. We excerpt a portion on advice for new CEOs, written with HBS faculty Jay W. Lorsch and Nitin Nohria. 3. Why Don't Managers Think Deeply? Professor Jim Heskett poses this provacative question to HBS Working Knowledge readers. 4. Steve Jobs and View Details
Keywords: by Staff
- 09 Nov 2009
- Research & Ideas
Come Fly with Me: A History of Airline Leadership
sustainable business model. Q: Who are some current business leaders you see that could be strong role models for the airlines? A: Jeff Bezos of Amazon.com has been a maverick in the online retailing... View Details
- 04 May 2020
- Research & Ideas
Predictions, Prophets, and Restarting Your Business
period—and so did in-store sales as well as sales of jigsaw puzzles and walkie-talkies. It’s not clear what we learn from panic buying. So let’s look at what was happening online before the virus of 2020. Ecommerce has been part of the internet for 30 years. Books.com... View Details
Keywords: by Frank V. Cespedes