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  • 11 Feb 2002
  • Research & Ideas

The Quiet Leader—and How to Be One

they think of real brash types, even rebels. In business, for example, Jack Welch springs to mind as a well-known leader. The idea of a quiet leader seems almost the flip side of that. A: It is the flip side... View Details
Keywords: by Martha Lagace
  • April 2002 (Revised May 2005)
  • Case

GE's Digital Revolution: Redefining the E in GE

By: Christopher A. Bartlett and Meg Glinska
This case details the implementation of the e-business initiative--the last of Jack Welch's four company-wide strategic thrusts. First, it summarizes the 20-year change process that Welch led, detailing the initiatives he put in place. It then traces how Gerry Podesta,... View Details
Keywords: Change Management; Transformation; Decision Choices and Conditions; Leadership Style; Business or Company Management; Organizational Culture; Organizational Structure; Performance Effectiveness; Corporate Strategy; Internet and the Web
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  • May 2006 (Revised February 2012)
  • Case

General Electric's 20th Century CEOs (Abridged)

By: Nitin Nohria, Anthony J. Mayo and Mark Benson
General Electric thrived in every decade of the 20th century. Since its founding in 1892, GE has placed a high value on picking and training the best people. Staff members worked with other scientists in the company's research lab to design and manufacture new and... View Details
Keywords: Business History; Leadership Style; Growth and Development Strategy; Management Style
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  • November 2022
  • Case

GE: A New Way Forward?

By: David J. Collis and Haisley Wert
One of the most iconic American companies, General Electric (GE) was founded in 1892 in New York state. Named among the original dozen companies on the Dow Jones index in 1896, it was the list’s most tenacious holdout, maintaining its “blue chip” stock status for over... View Details
Keywords: Strategy; GE; Conglomerate; Conglomerates; Corporate Strategy; Management; History; Leadership; Problems and Challenges; Change Management; Transformation; Strategic Planning; Value Creation; New York (state, US)
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  • 01 Mar 2022
  • What Do You Think?

Is It Time for More Reverse Mentoring?

personal computing and the power of the Internet. CEO Jack Welch responded with his typical high-energy enthusiasm. After seeking out a young mentor in the organization to help him learn, he “suggested” that... View Details
Keywords: by James Heskett
  • 18 Jan 2016
  • Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

based on productivity, you’re going to tend to hire more of these individuals,” Minor says, adding that many companies value productivity above other traits. Longtime General Electric CEO Jack Welch had his... View Details
Keywords: by Roberta Holland
  • 03 Jan 2023
  • What Do You Think?

How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?

(iStockphoto/400tmax) While summarizing comments to this same question asked about Jack Welch in last month’s column (shown below), I received word of Frances Hesselbein’s death. View Details
Keywords: Re: James L. Heskett
  • 27 Jun 2005
  • Research & Ideas

Asian and American Leadership Styles: How Are They Unique?

he is handing it to his two sons, while Jack Welch developed a talent machine to groom CEOs for General Electric. To a significant degree, large American firms are at a later stage of development than many... View Details
Keywords: by D. Quinn Mills
  • 02 Apr 2001
  • Research & Ideas

What Makes a Good Leader?

things in a few words. General Electric's Jack Welch is a good example. He is astonishingly articulate and able to convey complicated concepts in just a few phrases." Of course, knowing your audience is... View Details
Keywords: by Deborah Blagg & Susan Young
  • 03 Dec 2014
  • What Do You Think?

Can the Brilliant Jerk Be Managed Effectively?

much too slowly, often after most of the damage has been done. Jack Welch has written about the phenomenon of what he calls "jerks" or "bullies" from his own experience. At GE they were... View Details
Keywords: by James Heskett
  • 18 Apr 2000
  • Research & Ideas

Learning in Action

cost of only $2,000.   GE's Change Acceleration Process (CAP) represents the very best of experiential learning. The successor to the Work-Out Program, CAP grew from CEO Jack Welch's realization that the future was inherently uncertain —... View Details
Keywords: by David A. Garvin
  • 09 Oct 2001
  • Research & Ideas

Five Questions for Paul Lawrence and Nitin Nohria

external shock—such as the events of September 11. Q: In the real world, who are the best examples of four-drive leaders, and why? A: Some of the best examples we know of four-drive leaders are people like Bill Hewlett and David Packard who founded H-P and (surprise,... View Details
Keywords: by Sean Silverthorne
  • 15 Dec 2003
  • Research & Ideas

The New Global Business Manager

companies to allocate and control financial capital, and now we've got to completely change them so they can develop and diffuse intellectual capital and manage human capital. That is what we're writing about now. I just interviewed Jack... View Details
Keywords: by Cynthia Churchwell
  • 10 Nov 2003
  • Research & Ideas

Globalization: The Strategy of Differences

independently from the way it chooses to compete in product markets. Some companies have gone further. Consider the case of GE Medical Systems (GEMS), the division that Jeffrey Immelt built up between 1997 and 2000 before he was tapped to take over from View Details
Keywords: by Pankaj Ghemawat
  • 06 Nov 2000
  • What Do You Think?

Succession at GE: What’s Next?

Summing Up It was announced today (November 27) that Jeffrey Immelt, 44-year-old president and CEO of GE Medical Systems, will succeed Jack Welch as CEO of GE. A CNN online news flash stated that he is... View Details
Keywords: by James Heskett
  • 12 Apr 2004
  • Research & Ideas

Waking Up a Sleeping Company

existing culture and adopt your predecessor's style can be irresistible. But as Jack Welch recognized when he became CEO of GE, it is often necessary to evolve a successful company's culture to prepare for a... View Details
Keywords: by Bill George
  • 07 Apr 2003
  • Research & Ideas

Three Steps for Crisis Prevention

leaders remain oblivious to an emerging threat or problem—a lack of attention that can plague even the most skilled executives. After European Commission regulators refused to approve General Electric's $42 billion acquisition of Honeywell in 2001, for example, View Details
Keywords: by Michael D. Watkins & Max H. Bazerman
  • 04 Sep 2012
  • Research & Ideas

Why Most Leaders (Even Thomas Jefferson) Are Replaceable

Electric. What if GE's board had picked someone other than Jack Welch as CEO? Would the company have performed the same? Most likely, GE would have chosen someone quite similar to View Details
Keywords: by Kim Girard
  • 28 Aug 2007
  • First Look

First Look: August 28, 2007

Jack Welch emphasized that GE should support only the most profitable businesses in the company's portfolio, a logic that led Welch and GE to phase out GE's consumer... View Details
Keywords: Martha Lagace
  • 15 Oct 2001
  • Research & Ideas

Four Questions for David Garvin and Michael Roberto

of Motorola, Jack Welch of G.E., Andy Grove of Intel, and Chuck Knight of Emerson Electric all used inquiry processes extremely effectively. All were CEOs who led their companies through long periods of... View Details
Keywords: by Martha Lagace

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