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Publications

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  • All HBS Web  (374)
    • News  (52)
    • Research  (275)
    • Events  (4)
    • Multimedia  (1)
  • Faculty Publications  (140)

Show Results For

  • All HBS Web  (374)
    • News  (52)
    • Research  (275)
    • Events  (4)
    • Multimedia  (1)
  • Faculty Publications  (140)
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  • 01 Mar 2005
  • News

House of Bread on the Rise

her House of Bread was soon doing a brisk business. “Frankly, the first bakery was successful from day one, and I just thought everything was so easy,” says McCann, who also invested heavily in an information system that tied cash register sales to baking schedules and... View Details
Keywords: Margie Kelley; Food Services and Drinking Places; Hospitality
  • 01 Mar 2012
  • News

Shop Talk, Different Avenues

You launched in 2007, and 2008 was one of the worst years ever for retail, so you had a good deal of unsold inventory to offer customers. How did you adapt as the business environment became healthier and you saw a decrease in what was... View Details
Keywords: Julia Hanna; shopping; e-commerce; Clothing and Clothing Accessories Stores; Retail Trade
  • 26 Jan 2016
  • News

The First Five Years: Jill Applebaum (MBA 2015)

fun. “We have a lot of challenges, but inventory management is one of our biggest. Even though our wipes are simple and small, there are still several materials that need to be sourced to put it all... View Details
  • 01 Jun 2020
  • News

Prognosis

patients than any other hospital in the state—to bend without breaking under the pressure of the pandemic. Professor Robert Huckman is an economist and health care researcher who serves as unit head for Technology and Operations View Details
Keywords: Jen McFarland Flint; COVID-19; Hospitals; Health, Social Assistance
  • 01 Oct 1999
  • News

Q & A: Jeanne P. Jackson: A New Regime at Banana Republic

President and CEO of Banana Republic since 1995, Jeanne Jackson (MBA '78) has been credited with transforming the faltering safari clothing brand into one of the nation's leaders in - and definers of - casual attire. In 1998, Business Week named Jackson one of the top... View Details
  • 02 Oct 2015
  • News

The ‘F’ Word

definition means being comfortable with failing.” “Failure is not just the opposite of success,” says Shikhar Ghosh, a senior lecturer in the Entrepreneurial Management Unit who has founded or led eight tech startups over the past 20... View Details
Keywords: Walt Disney Studios
  • 03 May 2013
  • News

Looking Through Glass, Historically

inventoried over 3,000 molds, most of which hadn't been used in years. "For this book project," Wilson concludes, "there isn't a course that I took at HBS that I didn't find useful in some measure, particularly marketing, production,... View Details
Keywords: Visual arts; crafts; glass making; Miscellaneous Manufacturing; Manufacturing
  • 01 Jun 2013
  • News

Brick by Brick

Meanwhile, birth rates declined, and children had less interest in toys that didn't offer instant gratification. Serious jolts were also taking place in the LEGO Group. Kjeld, out of the office for a year following a serious illness in 1993, appointed a View Details
Keywords: toys; Miscellaneous Store Retailers; Retail Trade
  • 01 Jun 2022
  • News

Case Study: Glass Half Full

and customer acquisition. If you are building a brand, my advice is to keep Amazon while you build out your Shopify ecosystem, and then make the move. It may not be relevant in your business but buying inventory can keep the supply chain... View Details
Keywords: Jen McFarland Flint; Nonstore Retailers; Retail Trade
  • 06 Dec 2021
  • News

Case Study: Let’s Dance

Illustration by Avalon Nuovo Before launching her own startup, Lily Liang (MBA 2008) worked as a product manager in San Francisco’s tech industry, including a stint at the movie review site Rotten Tomatoes from 2012 to 2017. Those were... View Details
Keywords: Jen McFarland Flint; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 19 Dec 2016
  • News

Harvard Students Help Mom-and-Pop Shops Get off the Ground

restaurants, and neighborhood bakeries in Dorchester, Jamaica Plain, and Somerville, Mugford told the Boston Globe. And the experience has been eye-opening. “The projects I’ve worked on for boards took months and months,” said Lia Prendergast (MBA 2017), who worked... View Details
Keywords: retail
  • 01 Apr 2020
  • News

What My Time in Vietnam Taught Me About Dealing with Shortages

uniforms, and other urgently needed items. The actions we took enabled us to avoid the worst of most of the problems we faced. Perhaps they have some relevance to today’s worries. First, timely and accurate information was needed to View Details
  • 01 Mar 2008
  • News

Negotiating with Wal-Mart

managing inventory levels and sales and ultimately save customers money while improving their own margins. “Two sides in this sort of negotiation will always differ on price,” Sebenius observes. “However, if... View Details
Keywords: Julia Hanna; General Merchandise Stores; Retail Trade
  • 01 Dec 1999
  • News

New HBS Portal Offers Alumni Just-In-Time Business Information

graduates who want access to the School's renowned inventory of management information. A new Web portal, HBS Working Knowledge (www.hbsworkingknowledge.hbs.edu), was launched in October, bringing together a... View Details
  • 30 Mar 2022
  • News

Giving Hope and Comfort

often-overlooked aspect of poverty. Feingold himself didn’t understand the need until 2010, when he and his wife were discussing how to celebrate their children’s second and fourth birthdays. At the time, Feingold was a portfolio manager... View Details
  • 13 Jan 2021
  • News

Stress Test

inventory is really the tail that wags the logistics dog. This is why we see distribution centers encroaching on population centers, getting closer and closer to the point of consumption. The more time and money you spend on... View Details
  • 01 Jun 2022
  • News

Eyes in the Skies

machine-learning algorithms running on massive on-demand cloud-computing platforms like Amazon Web Services. At the same time, a trifecta of trends—namely, the widespread reliance on just-in-time inventory management; the ongoing... View Details
Keywords: Alexander Gelfand
  • 01 Feb 1999
  • News

HBS Alumni Association Board of Directors: President's Report

interest in expanding offerings along the lines of programs such as The Entrepreneur's Tool Kit and Odyssey. In the coming months, the committee will conduct a comprehensive inventory of current offerings as well as review past... View Details
  • 01 Jun 2018
  • News

Case Study: Tip the Scale

find another way to scale an assembly-line process? The Answers: Has Walden considered an Amazon approach, with additional procedures for a customer’s second and possibly third choices, in case inventory does not match a customer’s first... View Details
  • 22 Jan 2020
  • News

What It Takes

Middle East, running a huge sovereign wealth fund, took it over. He was a royal family member. And I had never met him before, so I was going to be the first person who managed money for this giant institution. To meet him, it was going... View Details
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