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  • 12 Apr 2022
  • Research & Ideas

Swiping Right: How Data Helped This Online Dating Site Make More Matches

Sites tend to monetize this as a premium feature. However, openness has a downside, he cautions. People can make snap judgments based on photos or other subjective bits of information. McFowland points to sites such as eBay as a prime... View Details
Keywords: by Kara Baskin
  • Web

Technology & Innovation - Faculty & Research

human judgment with AI insights. While AI can standardize decision-making for objective criteria, human oversight and critical thinking remain indispensable in subjective assessments, where AI should complement, not replace, human... View Details
  • 17 Oct 2018
  • Research & Ideas

Pro Basketball Coaches Display Racial Bias When Selecting Lineups

basketball fan and a sociologist, began looking at the NBA several years ago as an ideal field in which to study the insidious effects of discrimination. “Racial bias is really hard to measure,” Zhang says. In most business scenarios View Details
Keywords: by Michael Blanding; Sports
  • April 16, 2019
  • Article

Research Confirms: When Receiving Bad News, We Shoot the Messenger

By: Leslie John, Hayley Blunden and Heidi Liu
Most jobs require us at some point to deliver bad news—whether it be a minor revelation such as a recruiter telling a prospective employee that there’s no wiggle room in salary, or something major, like when a manager must fire an employee. We dread such discussions... View Details
Keywords: Interpersonal Communication; Perception; Judgments
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  • 01 Sep 2003
  • News

Joe Badaracco

cautiously optimistic we’re heading in the right direction.” Badaracco’s latest book, Leading Quietly, explores his thesis that “the most effective leaders are rarely public heroes,” but instead are individuals with sound judgment and... View Details
Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services
  • 2014
  • Book

The Power of Noticing: What the Best Leaders See

By: Max Bazerman
This book will examine the common failure to notice critical information due to bounded awareness. The book will document a decade of research showing that even successful people fail to notice the absence of critical and readily available information in their... View Details
Keywords: Interpersonal Communication; Judgments; Negotiation; Negotiation Process; Relationships
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  • Article

The Performer's Reactions to Procedural Injustice: When Prosocial Identity Reduces Prosocial Behavior

By: Adam M. Grant, Andrew Molinsky, Joshua D. Margolis, Melissa Kamin and William Schiano
Considerable research has examined how procedural injustice affects victims and witnesses of unfavorable outcomes, with little attention to the “performers” who deliver these outcomes. Drawing on dissonance theory, we hypothesized that performers' reactions to... View Details
Keywords: Interpersonal Communication; Judgments; Fairness; Outcome or Result; Behavior; Identity; Power and Influence
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  • 19 Oct 2010
  • First Look

First Look: October 19, 2010

study the effects of diversity in experience on a team's ability to respond to task changes by separately examining interpersonal team diversity (i.e., differences in experience across the entire team) and intrapersonal team diversity... View Details
Keywords: Sean Silverthorne
  • 11 Apr 2018
  • Research & Ideas

Sexual Harassment: What Employers Should Do Now

chick” and said she performed surgery “like a girl.” Jurors ultimately awarded her $168 million, the largest judgment for a single victim of workplace harassment in United States history. Years later, sexual harassment remains a problem... View Details
Keywords: by Dina Gerdeman
  • 25 Aug 2015
  • First Look

First Look Tuesday

foreign officials, and the packaging and sale of toxic securities to naïve investors-require ethically problematic judgments and behaviors. However, dominant models of workplace unethical behavior fail to account for what we have learned... View Details
  • 18 Apr 2018
  • First Look

First Look at New Research and Ideas, April 18, 2018

Abstract—Prior advice research has focused on why people rely on (or ignore) advice and its impact on judgment accuracy. We expand the consideration of advice-seeking outcomes by investigating the View Details
Keywords: Sean Silverthorne
  • 02 Sep 2008
  • First Look

First Look: September 3, 2008

Seemingly Irrelevant Factors Influence Judgment of (Un)ethical Behavior Authors:Francesca Gino, Lisa L. Shu, Max H. Bazerman Abstract People often make judgments about the ethicality of others' behaviors and... View Details
Keywords: Sean Silverthorne
  • Web

Data: The Ever-Expanding Frontier - Race, Gender & Equity

from informed and discerning minds. “All data science is political. It’s impossible to take a dataset and analyze it in a “perfectly objective” way. Because you’re always going to be putting on there some type of value judgment about what... View Details
  • 13 Mar 2018
  • First Look

March 13, 2018

Seeker Beware: The Relational Costs of Advice-Seeker Decisions By: Blunden, Hayley, Jennifer M. Logg, Alison Wood Brooks, Leslie John, and Francesca Gino Abstract—Prior advice research has focused on understanding when and why people rely on (or ignore) advice and how... View Details
Keywords: Sean Silverthorne
  • 04 Jan 2010
  • Research & Ideas

Best of HBS Working Knowledge 2009

Many business leaders are mystified about how to reach potential customers on social networks such as Facebook. HBS professor Mikolaj Jan Piskorski provides a fresh look into the interpersonal dynamics of these sites and offers guidance... View Details
Keywords: by Staff
  • 23 Sep 2008
  • First Look

First Look: September 23, 2008

integrates converging work documenting the centrality of these dimensions in interpersonal as well as intergroup perception. Structural origins of warmth and competence perceptions result from competitors judged as not warm, and allies... View Details
Keywords: Martha Lagace
  • 15 Jan 2019
  • First Look

New Research and Ideas, January 15, 2019

judgment accuracy; little is known about the interpersonal consequences of the advice-seeking process. In this paper, we investigate the interpersonal consequences when an... View Details
Keywords: Dina Gerdeman
  • 23 Jan 2019
  • Blog Post

The First Five Years: '30 under 30' Edition

Tucker: “I was skeptical about how quickly some of the case work we did would resonate. I was so wrong. It isn’t as much about the individual lessons on finance, marketing, etc. It is much more about the interpersonal relationships and... View Details
  • 17 Jan 2019
  • News

The First Five Years: ‘30 Under 30’ Edition

we did would resonate. I was so wrong. It isn’t as much about the individual lessons on finance, marketing, etc. It is much more about the interpersonal relationships and team building. I take these learnings into my every day. You can... View Details
  • 19 Jul 2011
  • Research & Ideas

Rupert Murdoch and the Seeds of Moral Hazard

Unfortunately, these same boards often have very little process in place to judge the leadership style, daily behaviors, and cultural norms being established by their senior operating leadership. As a result, board judgments are... View Details
Keywords: by Staff; Journalism & News; Publishing