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  • All HBS Web  (3,650)
    • People  (11)
    • News  (1,319)
    • Research  (1,933)
    • Events  (16)
    • Multimedia  (34)
  • Faculty Publications  (1,121)
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  • Article

Big Other: Surveillance Capitalism and the Prospects of an Information Civilization

By: Shoshana Zuboff
This article describes an emergent logic of accumulation in the networked sphere, 'surveillance capitalism,' and considers its implications for 'information civilization.' The institutionalizing practices and operational assumptions of Google Inc. are the... View Details
Keywords: Surveillance Capitalism; Big Data; Google; Information Society; Privacy; Internet Of Everything; Rights; Economic Systems; Analytics and Data Science; Internet and the Web; Ethics
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Zuboff, Shoshana. "Big Other: Surveillance Capitalism and the Prospects of an Information Civilization." Journal of Information Technology 30, no. 1 (March 2015): 75–89.
  • 01 Jun 2021
  • News

How the World Ran Out of Everything

  • March 2001
  • Article

Strategy and the Internet

By: M. E. Porter
Many of the pioneers of Internet business, both dot-coms and established companies, have competed in ways that violate nearly every precept of good strategy. Rather than focus on profits, they have chased customers indiscriminately through discounting, channel... View Details
Keywords: Strategy; Online Technology
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Porter, M. E. "Strategy and the Internet." Harvard Business Review 79, no. 3 (March 2001): 62–78.

    Economic Value of the Advertising-Supported Internet Ecosystem

    This 105 page report analyzes the structure and dynamics of the commercial internet by classifying individually the internet-dependent revenues and employment of the 412 largest firms that participate in the ecosystem, and rolling up smaller firms and individuals. The... View Details
    • December 2000
    • Background Note

    Internet Access Providers

    By: Thomas R. Eisenmann and Daniel Green
    Describes the Internet access provider business model. First, it defines the model and presents different ways to categorize access providers. Second, it offers a summary of the various ways that Internet access providers create value for their customers. Next, it... View Details
    Keywords: Business Model; Internet; Web Services Industry
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    Eisenmann, Thomas R., and Daniel Green. "Internet Access Providers." Harvard Business School Background Note 801-304, December 2000.
    • 16 Mar 2009
    • Research & Ideas

    When the Internet Runs Out of IP Addresses

    The Internet is running out of room. Experts predict that in two or three years we will run out of Web addresses, so-called IP addresses, that can be assigned to new... View Details
    Keywords: by Sean Silverthorne; Telecommunications
    • May 2008
    • Article

    When Winning Is Everything

    By: Deepak Malhotra, Gillian Ku and J. Keith Murnighan
    In the heat of competition, executives can easily become obsessed with beating their rivals. This adrenaline-fueled emotional state, which the authors call competitive arousal, often leads to bad decisions. Managers can minimize the potential for competitive arousal... View Details
    Keywords: Decision Choices and Conditions; Auctions; Bids and Bidding; Behavior; Emotions; Personal Characteristics; Competitive Strategy; Competitive Advantage
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    Malhotra, Deepak, Gillian Ku, and J. Keith Murnighan. "When Winning Is Everything." Harvard Business Review 86, no. 5 (May 2008).
    • 13 Feb 2013
    • News

    Everything but the Cook

    Keywords: e-commerce; News, Library, Internet, and Other Services; Information; Food Services and Drinking Places; Hospitality
    • March/April 2003
    • Article

    Internet Filtering in China

    By: Jonathan Zittrain and Benjamin Edelman
    The Chinese government has made few official statements about its filtering of Internet content, but this report explores the scope, depth, and various methods used to selectively bar Internet access through networks in China. View Details
    Keywords: Governing Rules, Regulations, and Reforms; Government and Politics; Networks; Internet; China
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    Zittrain, Jonathan, and Benjamin Edelman. "Internet Filtering in China." IEEE Internet Computing 7, no. 2 (March/April 2003).
    • Research Summary

    Retail and the Internet

    By: Rajiv Lal
    The emergence of new technology, increasing number of new retail formats and the emphasis on store brands are contributing factors to enormous changes taking place in retailing. Rajiv Lal's work on the use of the Internet by retailers calls into question the... View Details
    • May 1996
    • Case

    China Internet Corporation: http://www.China.Com

    Tells the story of the China Internet Corp. (CIC), which was founded to serve both businesses wishing to conduct electronic commerce within China and those intending to trade with companies within China. The company provides access and advertising to companies; it does... View Details
    Keywords: Internet; Growth and Development Strategy; Web Services Industry; China
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    Sviokla, John J., and Theodore H. Clark. "China Internet Corporation: http://www.China.Com." Harvard Business School Case 396-299, May 1996.
    • File

    Internet Appendix

    • 01 Oct 2000
    • News

    Internet Tsunami

    Hiroshi Mikitani (MBA '93) is the founder, president, and CEO of Rakuten, Japan's leading online shopping destination. He believes that because the Internet allows merchants to circumvent the many... View Details
    Keywords: Nonstore Retailers; Retail Trade
    • 11 Sep 2000
    • Research & Ideas

    Riding the Internet Fast Track

    Take a seat and hold on tightly. You're aboard the Internet Express, where speed is the order of the day and profit but a remote destination. For firms that ride the rails of... View Details
    Keywords: by Peter Jacobs

      The Socioeconomic Impact of Internet Tracking

      At a time when the future of cookies in ad tracking is in doubt, this report contributes to understanding online tracking and its positive and negative consequences, both economic and social. We describe how tracking works to circulate data and affect privacy, how data... View Details
      • 03 Aug 2012
      • News

      The Long-Term Value of Internet Companies

      • 2020
      • Article

      Inconvenient Truths: Interpreting the Origins of the Internet

      By: Shane Greenstein
      A conventional economic narrative provides intellectual underpinnings for governments to subsidize research and development ("R&D") that coordinates risky research to benefit many in society. This essay compares this narrative with the origins and invention of the... View Details
      Keywords: Lead Users; Technology Transfer; Internet and the Web; History; Analysis; Research and Development; Governance; Information Technology; Policy
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      Greenstein, Shane. "Inconvenient Truths: Interpreting the Origins of the Internet." Journal of Law & Innovation 3 (2020): 36–68.
      • 03 Nov 2013
      • News

      Innovation Imperative: Change Everything

      • June 1997
      • Background Note

      A Note on the Internet

      By: Paul A. Gompers and Jeffrey A. Farrell
      Examines the evolution and structure of the Internet. A particular focus is placed on various business segments and possible applications of Internet technology. View Details
      Keywords: Industry Structures; Internet and the Web
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      Gompers, Paul A., and Jeffrey A. Farrell. "A Note on the Internet." Harvard Business School Background Note 297-109, June 1997.

        How the Internet Became Commercial

        In less than a decade, the Internet went from being a series of loosely connected networks used by universities and the military to the powerful commercial engine it is today. This book describes how many of the key innovations that made this possible came from... View Details

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