Filter Results:
(2,271)
Show Results For
- All HBS Web
(7,611)
- People (43)
- News (2,271)
- Research (3,637)
- Events (16)
- Multimedia (16)
- Faculty Publications (2,074)
Show Results For
- All HBS Web
(7,611)
- People (43)
- News (2,271)
- Research (3,637)
- Events (16)
- Multimedia (16)
- Faculty Publications (2,074)
Sort by
- 01 Apr 1998
- News
Gardella Joins Alumni Career Services
Robert S. ("Bob") Gardella cheerfully admits that he found his position as assistant director of Alumni Career Services (ACS) in the most unlikely way: through an ad in the newspaper. Now his job is to help... View Details
Keywords: Caroline Chauncey
- 01 Dec 2006
- News
Green as Gold
At first glance, Hamilton Hall looks the same as it has since the student residence was constructed eighty years ago. The building, home to 72 MBA students, blends seamlessly into the classic Georgian architecture of the HBS campus and... View Details
- 01 Dec 2015
- News
Research Brief: What Makes a Mobile Money Service Thrive in an Emerging Market?
Ishan Sachdev (MBA 2013) Since 2009, more than 80 mobile money services have popped up in emerging markets to offer financial services to the millions of people who have a cell... View Details
Keywords: Erin Peterson
- 01 Jun 2010
- News
Students Serve as Consultants
Twelve HBS students spent their January Term as volunteer consultants to USAID projects in Bangladesh, Jordan, Morocco and Uganda. Only in its second year, the student-led Global Impact Experience program, the brainchild of Rich Chung... View Details
- 01 Jun 2009
- News
Career Services Steps Up Alumni Support
the Alumni Career Services Web site (www.alumni.hbs.edu/careers) as a “career home base” because it serves as a... View Details
- 01 Dec 2008
- News
Career Services Shifts into High Gear
Many members of the Class of 2008 were just settling into new jobs as reverberations from the financial crisis were felt around the world. While employment figures for the class remain strong, MBA Career View Details
- 01 Dec 2020
- News
Steady as She Goes
Courtesy Coles This was going to be the year everything got back to normal. Since Leah Weckert (MBA 2008) became the CFO at Australia’s Coles Group in 2018, the supermarket giant had announced a demerger—the largest in the country’s... View Details
- 21 Jul 2013
- News
Smartphone Boom Ending as Price Drop Hits Apple
- 01 Feb 2002
- News
As the Future Catches You
"I would like you and me to have a conversation," HBS senior research fellow Juan Enriquez tells his readers in the prologue of his new book, As the Future Catches You: How Genomics & Other Forces Are... View Details
- 24 Mar 2021
- News
Outsider-Insider Named CEO of Amazon Web Services
Photo via LinkedIn Photo via LinkedIn On March 23, recently appointed Amazon CEO Andy Jassy (MBA 1997) named Adam Selipsky (MBA 1993) head of Amazon Web Services (AWS), a $50 billion business that... View Details
- 01 Jun 2004
- News
Alumni Clubs Click with New Web Services
simplicity and low cost of a tool like this.” The benefits of the new service outweigh the annual $750 fee, says Rogelio Fussa, assistant director and club liaison for Alumni Programs at HBS. View Details
- 01 Dec 2013
- News
Climate Change as Must-See TV
concern and to take action. For HBS alumni, we intend to address any doubts or questions about climate change through an online platform and events at HBS clubs. We also plan to organize a meeting of interested HBS alumni with... View Details
Keywords: videos; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services
- 22 May 2024
- News
Nine Students Win Dean's Award for Service to the School and Society
- 01 Oct 1996
- News
"Service-Profit Chain" Links Members of Service Management Unit
costs of employee turnover? What are the benefits of a loyal customer base? These are questions that intrigue members of the Service Management unit. Judging from the popularity of the View Details
Keywords: Susan Young
- 24 Apr 2014
- News
Improving the service experience requires excellence—but not in everything
Frei. “The number-one obstacle to excellence may be an emotional one.” Frei’s research demonstrates that a successful service model must be designed to allow all employees—not just the “heroes”— to deliver... View Details
- 01 Apr 2000
- News
Rethinking Call Centers: Effective Delivery of Service is Key
services industry, where call centers have moved beyond their most obvious function -- as low-cost channels for resolving a myriad of customer concerns -- to become View Details
- 09 Mar 2021
- News
Community Colleges as Engines of Economic Opportunity
opportunity it presented. “We, as a college, felt like, ‘This gift has just been handed to our institution, our students, and our state, so let’s get after it.’” Since the introduction of Rhode Island... View Details
Keywords: Jennifer Gillespie