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- All HBS Web (170)
- Faculty Publications (15)
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- 2020
- Working Paper
Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 6 The Value Structure of Technologies, Part 1: Mapping Functional Relationships
Organizations are formed in a free economy because an individual or group perceives value in carrying out a technical recipe that is beyond the capacity of a single person. Technology specifies what must be done, what resources must be assembled, what actions taken in... View Details
Baldwin, Carliss Y. "Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 6 The Value Structure of Technologies, Part 1: Mapping Functional Relationships." Harvard Business School Working Paper, No. 21-039, September 2020.
- 12 Jul 2011
- First Look
First Look: July 12
standard, the FASB predicted managers will, on average, use the fair value estimates to convey private information on future cash flows. The current fair value of goodwill is unverifiable because it depends in part on management's future... View Details
Keywords: Carmen Nobel
- 17 May 2017
- Research & Ideas
Minorities Who 'Whiten' Job Resumes Get More Interviews
United States. Some of the resumes included information that clearly pointed out the applicants’ minority status, while others were whitened, or scrubbed of racial clues. The researchers then created email accounts and phone numbers for... View Details
Keywords: by Dina Gerdeman
- 22 Nov 2016
- First Look
November 22, 2016
regulated entities’ compliance with law. The integrity of these regulatory regimes rests on the validity of the information third-party monitors provide to regulators. The challenge in designing third-party monitoring regimes is that... View Details
Keywords: Sean Silverthorne
- 12 Sep 2023
- Book
Successful, But Still Feel Empty? A Happiness Scholar and Oprah Have Advice for You
this information for people. The whole world is my classroom and I have to treat it as such.” Thinking about thinking Build the Life You Want draws on some 1,000 academic references and begins by detailing the science of emotions and why... View Details
Keywords: by Avery Forman
- 01 Jun 2015
- Research & Ideas
The Surprising Benefits of Oversharing
conclusions about the costs of hiding information carry implications for individuals and companies alike. It turns out that who benefits from disclosing information has... View Details
Keywords: by Michael Blanding
- 28 Nov 2018
- HBS Case
On Target: Rethinking the Retail Website
a sale through. And if a customer didn’t buy after browsing, the team asked questions: What information was the customer missing? Was there something in the customer’s purchase history that Target should have known that would have blocked... View Details
- 27 Feb 2024
- Research & Ideas
Why Companies Should Share Their DEI Data (Even When It’s Unflattering)
Companies struggling with diversity, equity, and inclusion might be tempted to hide their workforce data. Why shine a light on a company’s limited progress—or worse, risk a public-relations headache? It turns out, all news is good news... View Details
Keywords: by Shalene Gupta
- 07 Feb 2017
- Research & Ideas
The Right Way to Cry in Front of Your Boss
appropriate in the American workplace, but valued. People only get emotional about things they care about, so reframing distress as passion isn’t disingenuous, she says. Take job performance reviews, a situation where despite best efforts to View Details
Keywords: by Roberta Holland
- 26 Aug 2002
- Research & Ideas
High-Stakes Decision Making: The Lessons of Mount Everest
the Everest case clearly demonstrates. To combat overconfidence, leaders must seek out information that disconfirms their existing views, and they should discourage subordinates from hiding bad news. Leaders... View Details
Keywords: by Michael A. Roberto
- 12 Apr 2017
- Research & Ideas
Why Productivity Suffers When Employees Are Allowed to Schedule Their Own Tasks
managers to make decisions about pricing, product displays, or brand-related social media content. On one hand, that makes good sense because they are more informed about local conditions and customers than anyone at headquarters. On the... View Details
- 22 Sep 2008
- Research & Ideas
The Silo Lives! Analyzing Coordination and Communication in Multiunit Companies
and 60 million electronic calendar entries over a three-month period. The results provide an unmatched look inside the "black box" that hides what Stuart calls the "soft wiring" of previously invisible social networks. In this Q&A,... View Details
Keywords: by Sarah Jane Gilbert
- 20 Apr 2011
- Research & Ideas
Blind Spots: We’re Not as Ethical as We Think
your motivations at the time of a decision can help bring the "want" self out of hiding during the planning stage and thus promote more accurate predictions. Narrowing The Gap To help our negotiation students anticipate the... View Details
Keywords: by Sean Silverthorne
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
to the challenge. Think of it as a new strategic initiative facing huge execution challenges. These require senior management to get the best information they can about barriers to execution, and it requires trust and commitment. That... View Details
Keywords: by Dina Gerdeman
- 30 Jan 2020
- Research & Ideas
The Upside of Highlighting a Product's Downsides
more experience with credit cards and thus could use the trade-off information productively. With more data to inform their decisions, these customers went on to spend 19 percent more each month and defect... View Details
Keywords: by Danielle Kost
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
Since March, Harvard Business School Working Knowledge has posted more than 80 stories and research papers on the topic of COVID-19, most targeted at managers and the new challenges they face. That's a lot of information to digest. To... View Details
Keywords: by Sean Silverthorne
- 30 Jul 2018
- Research & Ideas
Why Ethical People Become Unethical Negotiators
big problem. “I think most of us have a self-image that we’re pretty ethical people, yet most of us have done bad things in the context of a negotiation,” Bazerman says. “People may avoid telling a direct lie, but they’re willing to say things that are ambiguous that... View Details
Keywords: by Dina Gerdeman
- 04 Dec 2012
- First Look
First Look: December 4
intellectual property rights are ineffective or costly to enforce, modularity can be used to hide information and thus protect intellectual property (IP). We investigate the impact of modularity on IP... View Details
Keywords: Carmen Nobel
- 26 Nov 2001
- Op-Ed
Why Corporate Budgeting Needs To Be Fixed
companies have budgets in the first place is to help coordinate the disparate parts of their businesses. By openly sharing accurate information and basing decisions on a common set of numbers, the thinking goes, you ensure harmonious... View Details
Keywords: by Michael C. Jensen
- 18 Aug 2003
- Research & Ideas
How New Managers Become Great Managers
subjective, and all too often women or minorities have been excluded because others have not found them to "fit." One way individuals have coped with this reality is to hide who they really are or how they really think until... View Details
Keywords: by Linda Hill