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- Faculty Publications (16)
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- All HBS Web (164)
- Faculty Publications (16)
- October 2017 (Revised November 2017)
- Case
NYC311
By: Constantine E. Kontokosta, Mitchell Weiss, Christine Snively and Sarah Gulick
Joe Morrisroe, executive director for NYC311, had some gut instincts but no definitive answer to the question he was just asked by one of the mayor’s deputies: “Are some communities being underserved by 311? How do we know we are hearing from the right people?” Founded... View Details
Keywords: New York City; NYC; 311; NYC311; Big Data; Equal Access; Bias; Data Analysis; Public Entrepreneurship; Urban Informatics; Predictive Analytics; Chief Data Officer; Data Analytics; Cities; City Leadership; Analytics and Data Science; Analysis; Prejudice and Bias; Entrepreneurship; Public Sector; City; Public Administration Industry; New York (city, NY)
- 2020
- Working Paper
Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 6 The Value Structure of Technologies, Part 1: Mapping Functional Relationships
Organizations are formed in a free economy because an individual or group perceives value in carrying out a technical recipe that is beyond the capacity of a single person. Technology specifies what must be done, what resources must be assembled, what actions taken in... View Details
Baldwin, Carliss Y. "Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 6 The Value Structure of Technologies, Part 1: Mapping Functional Relationships." Harvard Business School Working Paper, No. 21-039, September 2020.
- Web
Resumes & Cover Letters - Alumni
get started. You should complete your Profile in 12twenty by updating your Background tab which contains information about your career experience, skills, preferences and more. Ensuring your Background tab is complete and accurate will... View Details
- 12 Jul 2011
- First Look
First Look: July 12
standard, the FASB predicted managers will, on average, use the fair value estimates to convey private information on future cash flows. The current fair value of goodwill is unverifiable because it depends in part on management's future... View Details
Keywords: Carmen Nobel
- 22 Nov 2016
- First Look
November 22, 2016
regulated entities’ compliance with law. The integrity of these regulatory regimes rests on the validity of the information third-party monitors provide to regulators. The challenge in designing third-party monitoring regimes is that... View Details
Keywords: Sean Silverthorne
- 17 May 2017
- Research & Ideas
Minorities Who 'Whiten' Job Resumes Get More Interviews
United States. Some of the resumes included information that clearly pointed out the applicants’ minority status, while others were whitened, or scrubbed of racial clues. The researchers then created email accounts and phone numbers for... View Details
Keywords: by Dina Gerdeman
- Web
Giving - Alumni
Giving Giving Why Give? Because the world needs leadership now more than ever Your Gift Matters $250 $500 $1,000 $5,000 Other Give View my giving history Hide my giving history We would welcome your support this year, . According to our... View Details
- 12 Sep 2023
- Book
Successful, But Still Feel Empty? A Happiness Scholar and Oprah Have Advice for You
this information for people. The whole world is my classroom and I have to treat it as such.” Thinking about thinking Build the Life You Want draws on some 1,000 academic references and begins by detailing the science of emotions and why... View Details
Keywords: by Avery Forman
- Web
Help - Alumni
Help Account Information 6ms Frequently Asked Questions HBS Account & Login HarvardKey Login HBS Email Two-step verification (Duo) Spam Email & Phishing Profile Updates & Subscriptions LinkedIn Alumni Directory Directory Mapping Alumni... View Details
- Web
HBS Fund - Alumni
increase diversity and equity on campus and in the world. Faculty, Case Writing, and Research HBS is committed to developing passionate teachers and scholars and to advancing research that informs the School's educational programs and... View Details
- Web
Financial Accounting Online Course | HBS Online
accounting that I learned helps me in understanding where the business may head in the future. I’ve also been tracking a few other companies for investment purposes, and I’ve realized that I can make more informed decisions with my... View Details
- 01 Dec 2023
- News
Drop Everything, Read This
Cat’s Divorce,” where Link describes with spot-on satire the delicious frustration of an aging tech billionaire who can barely hide his envy of his sons’ youth. Link is a literary genius whose magical realism entertains and asks us to... View Details
- 07 Feb 2017
- Research & Ideas
The Right Way to Cry in Front of Your Boss
appropriate in the American workplace, but valued. People only get emotional about things they care about, so reframing distress as passion isn’t disingenuous, she says. Take job performance reviews, a situation where despite best efforts to View Details
Keywords: by Roberta Holland
- Web
Negotiation, Organizations & Markets - Faculty & Research
opportunity with a non-blind resume that provides a coarse signal of their skills alongside gender and age, or a blind resume that hides the demographic information. We find that blinding applications increases the rate at which... View Details
- 27 Feb 2024
- Research & Ideas
Why Companies Should Share Their DEI Data (Even When It’s Unflattering)
Companies struggling with diversity, equity, and inclusion might be tempted to hide their workforce data. Why shine a light on a company’s limited progress—or worse, risk a public-relations headache? It turns out, all news is good news... View Details
Keywords: by Shalene Gupta
- 01 Dec 2023
- News
The Imposter Among Us
Edited by Jen McFarland Flint; Illustrations by Peter Arkle It was their rst day at Harvard and like the rest of his cohort, Edgar Wallner (PMD 22, 1971) will never forget meeting Robert Gaines-Cooper. Frankly, it would have been difficult to miss the Englishman, who... View Details
- Web
Podcast - Business & Environment
recent developments in Article 6 of the Paris Agreement.Alexia also offers career advice for those looking to enter the field and shares resources forstaying informed on carbon markets and climate finance. Enhancing Integrity Standards in... View Details
- 26 Aug 2002
- Research & Ideas
High-Stakes Decision Making: The Lessons of Mount Everest
the Everest case clearly demonstrates. To combat overconfidence, leaders must seek out information that disconfirms their existing views, and they should discourage subordinates from hiding bad news. Leaders... View Details
Keywords: by Michael A. Roberto
- Web
The General Shoe Company, 1921 | Baker Library | Bloomberg Center | Harvard Business School
first case study, “The General Shoe Company.” Clinton P. Biddle, ca. 1923. HBS Archives Photograph Collection (olvwork399917). Show caption Hide caption “General Shoe” was written in 1921 by Clinton P. Biddle, MBA 1920, an early... View Details
- Web
Ways to Give Today - Alumni
Giving Ways to Give Today Giving Ways to Give Today Show Your Support There are many ways to make your gift to Harvard Business School Your Gift Matters $250 $500 $1,000 $5,000 Other Give View my giving history Hide my giving history We... View Details