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  • February 2007 (Revised September 2008)
  • Case

CMM versus Agile: Methodology Wars in Software Development

A CIO decides whether to adopt the "Capability Maturity Model" (CMM) within her IT department. The decision is proving surprisingly controversial; some of her best developers prefer adopting an "agile" methodological approach instead. Compares and contrasts the CMM and... View Details
Keywords: Innovation and Management; Management Analysis, Tools, and Techniques; Product Development; Business Processes; Information Technology; Applications and Software
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Austin, Robert D. "CMM versus Agile: Methodology Wars in Software Development." Harvard Business School Case 607-084, February 2007. (Revised September 2008.)
  • October 1999
  • Article

What Netscape Learned from Cross-platform Software Development

By: M. A. Cusumano and D. B. Yoffie
Keywords: Applications and Software; Research and Development; Learning; Web Services Industry
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Cusumano, M. A., and D. B. Yoffie. "What Netscape Learned from Cross-platform Software Development." Communications of the ACM 42, no. 10 (October 1999): 72–78.
  • November/December 2003
  • Article

Software Development Worldwide: The State of the Practice

By: Michael A. Cusumano, Alan David MacCormack, Chris Kemerer and Bill Crandall
Keywords: Applications and Software; Research and Development; Practice
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Cusumano, Michael A., Alan David MacCormack, Chris Kemerer, and Bill Crandall. "Software Development Worldwide: The State of the Practice." 20th Anniversary Issue IEEE Software 20, no. 6 (November/December 2003): 28–34.
  • June 1992 (Revised September 1993)
  • Case

Serendipity Software

Two partners, Anne Salpryn and Tom Hilliard, successfully develop a creative software company. While Anne becomes more managerially oriented, Tom wants to remain a software project creator. The partnership becomes jeopardized as Tom's personal life begins to fall apart... View Details
Keywords: Partners and Partnerships; Entrepreneurship; Software; Leadership Style; Gender Characteristics; Conflict and Resolution; Information Technology Industry
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Barnes, Louis B. "Serendipity Software." Harvard Business School Case 493-001, June 1992. (Revised September 1993.)
  • October 1990 (Revised August 2009)
  • Case

Cambridge Software Corporation

Cambridge Software Corp. must decide whether or not to offer multiple versions of a new software product. The firm has identified five market segments for the software and is deciding which, if any, of three product versions (a high end "industrial" version, a... View Details
Keywords: Software; Decision Making; Product Marketing; Information Technology Industry
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Dhebar, Anirudh S. "Cambridge Software Corporation." Harvard Business School Case 191-072, October 1990. (Revised August 2009.)
  • November 2004
  • Article

Globalization and Convergence in Corporate Governance: Evidence from Infosys and the Indian Software Industry

By: Tarun Khanna and Krishna G. Palepu
Keywords: Globalization; Corporate Governance; Computer Industry; India
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Khanna, Tarun, and Krishna G. Palepu. "Globalization and Convergence in Corporate Governance: Evidence from Infosys and the Indian Software Industry." Journal of International Business Studies 35, no. 6 (November 2004): 484–507.
  • April 1999
  • Article

Software Development Strategy for the Internet Age: Lessons from Netscape's Cross-platform Development Strategy

By: M. A. Cusumano and D. B. Yoffie
Keywords: Applications and Software; Research and Development; Strategy; Internet and the Web; Learning; Web Services Industry
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Cusumano, M. A., and D. B. Yoffie. "Software Development Strategy for the Internet Age: Lessons from Netscape's Cross-platform Development Strategy." Jōhō shori [Journal of the Information Processing Society of Japan] 40, no. 4 (April 1999): 418–423.
  • April 2021
  • Case

Distinct Software

By: Das Narayandas, Arijit Sengupta and Jonathan Wray
Distinct Software (disguised name), a global enterprise software company, is at an important point in its growth trajectory where the luster of its mantra of “grow and win at any cost” has dimmed with increasing competition and margin pressures. To help navigate its... View Details
Keywords: Artificial Intelligence; Marketing; Sales; Performance Productivity; Technological Innovation; AI and Machine Learning
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Narayandas, Das, Arijit Sengupta, and Jonathan Wray. "Distinct Software." Harvard Business School Case 521-101, April 2021.
  • June 2002
  • Article

Who's Helping Whom: A Comparison of Helping Behavior among American and Indian Software Engineers

By: Leslie Perlow and John Weeks
Keywords: Applications and Software; Engineering; Behavior; United States; India
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Perlow, Leslie, and John Weeks. "Who's Helping Whom: A Comparison of Helping Behavior among American and Indian Software Engineers." Journal of Organizational Behavior 23, no. 4 (June 2002): 345–361.
  • January 1986 (Revised April 1986)
  • Case

Software Publishing Corp. (B): Developments at Software Publishing Corp. from August 1983 Through December 1985

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Butters, J. Keith. "Software Publishing Corp. (B): Developments at Software Publishing Corp. from August 1983 Through December 1985." Harvard Business School Case 286-057, January 1986. (Revised April 1986.)
  • Article

Trade-offs between Productivity and Quality in Selecting Software Development Practices

By: Alan MacCormack, Chris F. Kemerer, Michael A. Cusumano and Bill Crandall
Keywords: Quality; Applications and Software; Research and Development; Practice; Performance Productivity
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MacCormack, Alan, Chris F. Kemerer, Michael A. Cusumano, and Bill Crandall. "Trade-offs between Productivity and Quality in Selecting Software Development Practices." IEEE Software 20, no. 5 (September–October 2003): 78–85.
  • May 1985 (Revised November 1990)
  • Case

Spinnaker Software Corp.

By: Howard H. Stevenson
Describes the problems faced by a company that has experienced remarkable growth, but growth which is below projections. The management must evaluate the company's position in the turbulent software industry. The two partners must then decide whether to cut back to... View Details
Keywords: Decisions; Borrowing and Debt; Insolvency and Bankruptcy; Profit; Growth and Development; Growth and Development Strategy; Problems and Challenges; Software; Information Technology Industry
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Stevenson, Howard H. "Spinnaker Software Corp." Harvard Business School Case 385-252, May 1985. (Revised November 1990.)
  • October 2000
  • Supplement

Narayana N. Murthy and Infosys: Reflections by the CEO of a Leading Indian Software Firm

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Kuemmerle, Walter. "Narayana N. Murthy and Infosys: Reflections by the CEO of a Leading Indian Software Firm." Harvard Business School Video Supplement 801-801, October 2000.
  • 10 Jan 2005
  • Research & Ideas

Professors Introduce Valuation Software

Originally designed for HBS classroom use, the BAV software was recently made available to the public for purchase for $69 through Harvard Business School Publishing. We asked Healy to discuss the BAV in an e-mail interview. Sean... View Details
Keywords: by Sean Silverthorne
  • September 2020 (Revised May 2021)
  • Case

The Indian Premier League, 2020

By: John R. Wells and Benjamin Weinstock
Since its founding in 2008, the Indian Premier League (IPL), India’s eight-week Twenty20 (T20) cricket competition, had become one of the most popular and lucrative sporting leagues in the world. In 2019, the IPL attracted 462 million TV viewers and 300 million digital... View Details
Keywords: Sports; Organizational Structure; Marketing; Health Pandemics; Organizational Change and Adaptation; Growth and Development Strategy; Sports Industry; India
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Wells, John R., and Benjamin Weinstock. "The Indian Premier League, 2020." Harvard Business School Case 721-362, September 2020. (Revised May 2021.)
  • January 1998 (Revised December 1998)
  • Case

NSK Software Technologies Ltd.

By: Paul A. Gompers and Jeffrey M. Anapolsky
Discusses the efforts of three Israeli software engineers' efforts to bring a network security software product to market. The firm needs an investment to complete programming and start marketing. View Details
Keywords: Applications and Software; Financing and Loans; Product Development; Information Technology Industry; Israel
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Gompers, Paul A., and Jeffrey M. Anapolsky. "NSK Software Technologies Ltd." Harvard Business School Case 298-071, January 1998. (Revised December 1998.)
  • Research Summary

Wearing a Red Hat ¨C The Impact of Activist Industrial Policy on Software Development in China

The idea that the government should steer economic development by strategically hand-picking and managing certain industries is controversial but appeals to many developing countries that are eager to upgrade their industries. In this paper, I study China's recent... View Details

  • April 2001 (Revised July 2001)
  • Case

Verge Software (A)

By: Dorothy A. Leonard and Elizabeth Kind
Scott Rozic, CEO of start-up Verge Software, has just told his board that he is taking the company in a totally new direction, moving from enterprise knowledge management software to Internet direct marketing. This case covers the start-up of the business, and Rozic's... View Details
Keywords: Venture Capital; Investment; Corporate Entrepreneurship; Business or Company Management; Business Strategy; Technological Innovation; Applications and Software; Management Teams; Governing and Advisory Boards; Business Startups; Decision Choices and Conditions; Product Development; Information Technology Industry; United States
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Leonard, Dorothy A., and Elizabeth Kind. "Verge Software (A)." Harvard Business School Case 601-065, April 2001. (Revised July 2001.)
  • February 2003 (Revised February 2006)
  • Case

Precise Software Solutions

When and how should a firm introduce an innovative new product? Introduce too early and functionality may not be there, too late and strong competition might appear. Precise Software Solutions, headquartered in Westwood, MA, is a small, growing company with a... View Details
Keywords: Applications and Software; Product Launch; Innovation and Invention; Product Development; Sales; Information Technology Industry; Massachusetts
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Godes, David B. "Precise Software Solutions." Harvard Business School Case 503-064, February 2003. (Revised February 2006.)
  • 19 Jul 2020
  • Working Paper Summaries

Open Source Software and Global Entrepreneurship

Keywords: by Nataliya Langburd Wright, Frank Nagle, and Shane Greenstein; Computer
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