Indian Software Development - Publications - Faculty & Research - Harvard Business School

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August 2003 (Revised September 2003)
Case

Tower Software

Tower Software (TS) is a publicly traded corporation engaged in multiple facets of the computer software business. Its flagship product, TS SERVE, is a successful proprietary network operating system. TS also develops and sells applications software for word... View Details

Keywords: Applications and Software; Product Launch; Web Services Industry; Information Technology Industry

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Research Summary

Institutions and Human Capital Development in the Indian IT Services Industry

Una's dissertation research examines how institutional contexts shape human resource practices and human capital development in knowledge intensive industries and their implications for long-term industry development and competitiveness.

Una uses field,... View Details

February 2007 (Revised September 2008)
Case

CMM versus Agile: Methodology Wars in Software Development

A CIO decides whether to adopt the "Capability Maturity Model" (CMM) within her IT department. The decision is proving surprisingly controversial; some of her best developers prefer adopting an "agile" methodological approach instead. Compares and contrasts the CMM and... View Details

Keywords: Innovation and Management; Management Analysis, Tools, and Techniques; Product Development; Business Processes; Information Technology; Applications and Software

October 1999
Article

What Netscape Learned from Cross-platform Software Development

By: M. A. Cusumano and D. B. Yoffie

Keywords: Applications and Software; Research and Development; Learning; Web Services Industry

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Team Familiarity, Role Experience, and Performance: Evidence from Indian Software Services

Accepted at Management Science, Organizations and Social Networks

November/December 2003
Article

Software Development Worldwide: The State of the Practice

By: Michael A. Cusumano, Alan David MacCormack, Chris Kemerer and Bill Crandall

Keywords: Applications and Software; Research and Development; Practice

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June 1992 (Revised September 1993)
Case

Serendipity Software

Two partners, Anne Salpryn and Tom Hilliard, successfully develop a creative software company. While Anne becomes more managerially oriented, Tom wants to remain a software project creator. The partnership becomes jeopardized as Tom's personal life begins to fall apart... View Details

Keywords: Partners and Partnerships; Entrepreneurship; Software; Leadership Style; Gender Characteristics; Conflict and Resolution; Information Technology Industry

November 2004
Article

Globalization and Convergence in Corporate Governance: Evidence from Infosys and the Indian Software Industry

By: Tarun Khanna and Krishna G. Palepu

Keywords: Globalization; Corporate Governance; Computer Industry; India

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April 1999
Article

Software Development Strategy for the Internet Age: Lessons from Netscape's Cross-platform Development Strategy

By: M. A. Cusumano and D. B. Yoffie

Keywords: Applications and Software; Research and Development; Strategy; Internet and the Web; Learning; Web Services Industry

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October 1990 (Revised August 2009)
Case

Cambridge Software Corporation

Cambridge Software Corp. must decide whether or not to offer multiple versions of a new software product. The firm has identified five market segments for the software and is deciding which, if any, of three product versions (a high end "industrial" version, a... View Details

Keywords: Software; Decision Making; Product Marketing; Information Technology Industry

April 2021
Case

Distinct Software

By: Das Narayandas, Arijit Sengupta and Jonathan Wray

Distinct Software (disguised name), a global enterprise software company, is at an important point in its growth trajectory where the luster of its mantra of “grow and win at any cost” has dimmed with increasing competition and margin pressures. To help navigate its... View Details

Keywords: Artificial Intelligence; Marketing; Sales; Performance Productivity; Technological Innovation; AI and Machine Learning

Article

Trade-offs between Productivity and Quality in Selecting Software Development Practices

By: Alan MacCormack, Chris F. Kemerer, Michael A. Cusumano and Bill Crandall

Keywords: Quality; Applications and Software; Research and Development; Practice; Performance Productivity

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June 2002
Article

Who's Helping Whom: A Comparison of Helping Behavior among American and Indian Software Engineers

By: Leslie Perlow and John Weeks

Keywords: Applications and Software; Engineering; Behavior; United States; India

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January 1986 (Revised April 1986)
Case

Software Publishing Corp. (B): Developments at Software Publishing Corp. from August 1983 Through December 1985

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May 1985 (Revised November 1990)
Case

Spinnaker Software Corp.

By: Howard H. Stevenson

Describes the problems faced by a company that has experienced remarkable growth, but growth which is below projections. The management must evaluate the company's position in the turbulent software industry. The two partners must then decide whether to cut back to... View Details

Keywords: Decisions; Borrowing and Debt; Insolvency and Bankruptcy; Profit; Growth and Development; Growth and Development Strategy; Problems and Challenges; Software; Information Technology Industry

Research Summary

Wearing a Red Hat ¨C The Impact of Activist Industrial Policy on Software Development in China

The idea that the government should steer economic development by strategically hand-picking and managing certain industries is controversial but appeals to many developing countries that are eager to upgrade their industries. In this paper, I study China's recent... View Details

September 2020 (Revised May 2021)
Case

The Indian Premier League, 2020

By: John R. Wells and Benjamin Weinstock

Since its founding in 2008, the Indian Premier League (IPL), India’s eight-week Twenty20 (T20) cricket competition, had become one of the most popular and lucrative sporting leagues in the world. In 2019, the IPL attracted 462 million TV viewers and 300 million digital... View Details

Keywords: Sports; Organizational Structure; Marketing; Health Pandemics; Organizational Change and Adaptation; Growth and Development Strategy; Sports Industry; India

10 Jan 2005
Research & Ideas

Professors Introduce Valuation Software

Originally designed for HBS classroom use, the BAV software was recently made available to the public for purchase for $69 through Harvard Business School Publishing. We asked Healy to discuss the BAV in an e-mail interview. Sean... View Details

Keywords: by Sean Silverthorne

October 2000
Supplement

Narayana N. Murthy and Infosys: Reflections by the CEO of a Leading Indian Software Firm

15 Jan 2007
Research & Ideas

The Business of Free Software

proprietary software portfolios to invest in open source software (OSS) projects that can sometimes seem unrelated to their core business. "This new reality upends the classic rules of strategy,"... View Details

Keywords: by Julia Hanna; Computer

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