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  • All HBS Web  (69)
    • News  (16)
    • Research  (45)
  • Faculty Publications  (17)

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  • All HBS Web  (69)
    • News  (16)
    • Research  (45)
  • Faculty Publications  (17)
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  • 12 Sep 2023
  • Book

Successful, But Still Feel Empty? A Happiness Scholar and Oprah Have Advice for You

our response. Big idea 2: Happy is an illusion The authors recommend charting a course toward “happier” rather than the mirage of constant bliss. The idea is that happiness comes with some unhappiness, from which we can learn and needn’t... View Details
Keywords: by Avery Forman
  • 30 Sep 2019
  • Book

6 Steps to Building a Better Workplace for Black Employees

false illusion of a post-racial society, where many people thought we had transcended issues of race,” he says. “But that was not the case at all.” It certainly wasn’t the experience for many of the black business executives included in... View Details
Keywords: by Dina Gerdeman
  • 05 Mar 2009
  • What Do You Think?

How Frank or Deceptive Should Leaders Be?

the authors, "how the economy really works" as opposed to the way that classical economics views it. They cite the importance of economists understanding the impact of such things as "confidence, fairness, corruption and antisocial behavior, money View Details
Keywords: by Jim Heskett
  • 31 Aug 2021
  • Book

Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate

immediate environment. We are in it together, and none of us forever. This knowledge gives you bulletproof criteria to assess who deserves to be entrusted with power: not those who give you the illusion of safety and self-esteem by... View Details
Keywords: by Jay Fitzgerald
  • 31 Aug 2020
  • What Do You Think?

Why Don’t More Organizations Understand the Power of Diversity and Inclusion?

how is diversity defined, what traits are you looking at to be measured, and how are they shown to improve things?” Measures of diversity are legion, but what do they mean? Measures of inclusion, which could help explain why some organizations are able to retain... View Details
Keywords: by James Heskett
  • 26 Mar 2007
  • Research & Ideas

Learning from Failed Political Leadership

information for all companies striving to succeed in today's global economy. The book identifies two much-loved illusions that pervade today's mass media: a) the conviction that all of the world's economic systems, including China and... View Details
Keywords: by Martha Lagace
  • 23 Jul 2014
  • Lessons from the Classroom

Innovation Is Magic. Really

to understand the real problem that needs to be solved. Some magicians spend a lot of time considering which illusion they want to accomplish before they start working on how to accomplish the trick. Too often, managers rush to develop... View Details
Keywords: by Dina Gerdeman; Consumer Products
  • 18 Sep 2006
  • Research & Ideas

When Words Get in the Way: The Failure of Fiscal Language

in search of concepts that provide the illusion of meaning where none exists." To see their point, consider your FICA contributions. The government calls them "taxes," but it (or you) could equally well call them... View Details
Keywords: by Julia Hanna
  • 01 Feb 2012
  • What Do You Think?

Is Support for Small Business Misplaced?

2003. Another study, The Illusions of Entrepreneurship: The Costly Myths That Entrepreneurs, Investors, and Policy Makers Live By, by Scott Shane, found that while small businesses create more jobs than their larger counterparts, they... View Details
Keywords: by James Heskett
  • 02 Nov 2010
  • First Look

First Look: November 2, 2010

perceived agreeableness; the decrease in leadership effectiveness perception between moderate and high decision latitude was explained by a decrease in perceived conscientiousness. Theoretical and practical implications of these findings are discussed. Keeping the... View Details
Keywords: Sean Silverthorne
  • 28 May 2013
  • Research & Ideas

Can LEGO Snap Together a Future in Asia?

uncertainty in global markets and a diminishing control in their environments generally. For companies to "break through the illusion of certainty," she says, they must embrace imaginative, creative thinking to better prepare... View Details
Keywords: by Kim Girard; Entertainment & Recreation
  • 25 Apr 2012
  • What Do You Think?

How Will the “Age of Big Data” Affect Management?

that "technology and knowledge advancement have again developed faster than the managers' and business owners' capabilities to leverage its usefulness in their decision making process." Philippe Gouamba reminded us that "perfection is but an View Details
Keywords: Re: James L. Heskett
  • 25 Oct 2004
  • Research & Ideas

Planning for Surprises

illusions and overcommitment, as well as the tendency to stick with the status quo and to discount the future. Organizational vulnerabilities arise because of structural barriers to the effective collection, processing, and dissemination... View Details
Keywords: by Martha Lagace
  • 07 Jun 2011
  • First Look

First Look: June 7

people intuitively discount the future to a greater degree than can be rationally defended. Second, positive illusions lead us to conclude that energy problems do not exist or are not severe enough to merit action. Third, we interpret... View Details
Keywords: Sean Silverthorne
  • 17 Sep 2001
  • Research & Ideas

Is There Help for the Big Ticket Buyer?

that it will end on time and near the projected cost (insider view). Consumer research is needed to better understand why positive illusions are so powerful and to help improve decisions from the start. View Details
Keywords: by Max H. Bazerman
  • 12 Feb 2014
  • Research & Ideas

Private Sector, Public Good

was to make a series of unsustainable promises that sustained the illusion of prosperity" by extending easy credit to fuel consumption, covering health care and retirement costs, and directly employing people while lowering tax... View Details
Keywords: by Dina Gerdeman
  • 03 Feb 2009
  • First Look

First Look: February 3, 2009

deficits, taxes, and transfer payments, depend on one's reference point/reporting procedure/language/labels. As such, they, too, represent numbers in search of concepts that provide the illusion of meaning where none exists. This paper,... View Details
Keywords: Martha Lagace
  • 05 Apr 2011
  • First Look

First Look: April 5

those that return instantaneous results—even when those results are identical. In five experiments that simulate service experiences in the domains of online travel and online dating, we demonstrate the impact of the labor illusion on... View Details
Keywords: Sean Silverthorne
  • 21 Jul 2009
  • First Look

First Look: July 21

motivated illusions were incorporated into our understanding of negotiations. Several promising areas of research have emerged in recent years, drawing from other disciplines and informing the field of negotiations, including work on the... View Details
Keywords: Martha Lagace
  • 16 Nov 2010
  • First Look

First Look: November 16, 2010

First, despite claiming that they want to leave the world in good condition for future generations, people intuitively discount the future to a greater degree than can be rationally defended. Second, positive illusions lead us to conclude... View Details
Keywords: Sean Silverthorne
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