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  • September 2007 (Revised November 2008)
  • Case

Sinopec: Refining its Strategy

By: Richard H.K. Vietor and Julia Galef
China's oil industry, with majority ownership vested in the government, had engaged in an "equity oil" strategy for the past few years-acquiring equity interests in oil producing nations including Sudan, Angola, and Iran. Outside critics, however, suggested that the... View Details
Keywords: Non-Renewable Energy; Equity; Foreign Direct Investment; Growth and Development Strategy; Demand and Consumers; State Ownership; Energy Industry; China
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Vietor, Richard H.K., and Julia Galef. "Sinopec: Refining its Strategy." Harvard Business School Case 708-018, September 2007. (Revised November 2008.)
  • 11 May 2009
  • Research & Ideas

The IT Leader’s Hero Quest

Rising star Jim Barton has decidedly mixed feelings after being selected as the new chief information officer at the fictional IVK Corporation. On the one hand, he lacks an IT background; on the other, he's ambitious and up for a... View Details
Keywords: by Martha Lagace
  • February 2019
  • Case

Canibal—Play It Green!

By: Frank V. Cespedes, Joseph B. Fuller, Tonia Labruyere and Elena Corsi
In 2011, Canibal launched a machine that could sort and compress aluminum cans, plastic bottles, and cups. Users could play a jackpot-style game on the machine’s digital display, while disposing of their beverage containers and earning coupons or other rewards. The... View Details
Keywords: Sales Growth; Recycling; Start-up; Scaling; Market Selection; Sales; Marketing; Business Startups; Growth and Development Strategy; Segmentation; Product Positioning; Technology Industry; France
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Cespedes, Frank V., Joseph B. Fuller, Tonia Labruyere, and Elena Corsi. "Canibal—Play It Green!" Harvard Business School Case 319-089, February 2019.
  • 17 Dec 2009
  • Working Paper Summaries

Integrity: Without It Nothing Works

Keywords: by Michael C. Jensen
  • 2009
  • Working Paper

Integrity: Without It Nothing Works

By: Michael C. Jensen
There is confusion between integrity, morality and ethics. In our much longer paper on the topic (see "Integrity: A Positive Model that Incorporates the Normative Phenomena of Morality, Ethics and Legality" (available at http://ssrn.com/abstract=920625)) my co-authors,... View Details
Keywords: Trust; Moral Sensibility; Legal Liability; Behavior
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Jensen, Michael C. "Integrity: Without It Nothing Works." Harvard Business School Working Paper, No. 10-042, November 2009.
  • 1997
  • Working Paper

Competitive Advantage: Whence It Came, and Where It Went

By: Clayton M. Christensen
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Christensen, Clayton M. "Competitive Advantage: Whence It Came, and Where It Went." Harvard Business School Working Paper, No. 98-032, October 1997.
  • January 2004
  • Article

Meditate On It

By: William W. George
Keywords: Negotiation
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George, William W. "Meditate On It." Harvard Business Review 82, no. 1 (January 2004).
  • July/August 2001
  • Journal Article

Giving it Away

By: James E. Austin
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Austin, James E. "Giving it Away." Conference Board (July/August 2001).
  • January 2004
  • Background Note

Beyond the IT Monolith

By: Marco Iansiti and Gregg Rotenberg
Leading companies are employing a radical new approach to IT--an approach that points the way to a new model of software architecture and deployment. These companies' successes seem to indicate that the problems IT critics have correctly identified are not, in fact,... View Details
Keywords: Information Technology; Business Processes; Change
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Iansiti, Marco, and Gregg Rotenberg. "Beyond the IT Monolith." Harvard Business School Background Note 604-070, January 2004.
  • June–July 2019
  • Article

A Methodology for Operationalizing Enterprise IT Architecture and Evaluating Its Modifiability

By: Robert Lagerström, Alan MacCormack, David Dreyfus and Carliss Y. Baldwin
Recent contributions to information systems theory suggest that the primary role of a firm’s information technology (IT) architecture is to facilitate, and therefore ensure the continued alignment of a firm’s IT investments with a constantly changing business... View Details
Keywords: Enterprise Architecture; Modularity; Information Systems; Modifiability; Design Structure Matrix
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Lagerström, Robert, Alan MacCormack, David Dreyfus, and Carliss Y. Baldwin. "A Methodology for Operationalizing Enterprise IT Architecture and Evaluating Its Modifiability." Complex Systems Informatics and Modeling Quarterly 19 (June–July 2019): 75–98.
  • January 1993 (Revised September 1993)
  • Background Note

Managing Information: The IT Architecture

Information is a critical resource in the information economy and Information Technology (IT) enables information to be managed as a strategic resource. However, IT is extremely complex and fast-changing. As a result, the general manager cannot leave IT decisions... View Details
Keywords: Strategy; Information Technology
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Stoddard, Donna B., and Katherine Seger. "Managing Information: The IT Architecture." Harvard Business School Background Note 193-059, January 1993. (Revised September 1993.)
  • September 2004 (Revised August 2007)
  • Case

Enterprise IT at Cisco (2004)

By: Andrew P. McAfee, F. Warren McFarlan and Alison Berkley Wagonfeld
Illustrates the challenges associated with centralizing IT decisions at Cisco after a decade of decentralized planning and project funding. When Brad Boston became Cisco's new CIO in 2001, he found that managers were starting to get frustrated with the results of their... View Details
Keywords: Management; Resource Allocation; Information Technology; Problems and Challenges; Business Ventures; Change Management; Entrepreneurship; Projects; Planning; Corporate Finance; Information Technology Industry
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McAfee, Andrew P., F. Warren McFarlan, and Alison Berkley Wagonfeld. "Enterprise IT at Cisco (2004)." Harvard Business School Case 605-015, September 2004. (Revised August 2007.)
  • 2009
  • Book

The Adventures of an IT Leader

By: Robert D. Austin, Richard L. Nolan and Shannon O'Donnell
Becoming an effective IT manager presents a host of challenges-from anticipating emerging technology to managing relationships with vendors, employees, and other managers. Ultimately, a good IT manager must be a strong business leader, not just a technical... View Details
Keywords: Books; Leadership; Crisis Management; Personal Development and Career; Relationships; Safety; Information Technology
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Austin, Robert D., Richard L. Nolan, and Shannon O'Donnell. The Adventures of an IT Leader. Harvard Business Press, 2009.
  • September 16, 2022
  • Article

Bored at Work? Learn to Manage It by Putting It to Work

By: Katherine Connolly Baden, Boris Groysberg and Heather Poco
Do you often feel bored at work or in life? Do you want to feel less bored? If so, what can you do to make that happen? Boredom has a bad rap, but is it really so bad? View Details
Keywords: Time Management; Emotions; Motivation and Incentives; Jobs and Positions
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Baden, Katherine Connolly, Boris Groysberg, and Heather Poco. "Bored at Work? Learn to Manage It by Putting It to Work." Newsweek (September 16, 2022), 18–19.
  • September 2020 (Revised April 2022)
  • Case

Culture Transformation at Microsoft: From ‘Know It All’ to ‘Learn It All’

By: Francesca Gino, Allison Ciechanover and Jeff Huizinga
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Gino, Francesca, Allison Ciechanover, and Jeff Huizinga. "Culture Transformation at Microsoft: From ‘Know It All’ to ‘Learn It All’." Harvard Business School Case 921-004, September 2020. (Revised April 2022.)
  • Article

An IT Trojan Horse

By: Regina Herzlinger
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Herzlinger, Regina. "An IT Trojan Horse." Modern Healthcare 34, no. 36 (September 6, 2004): 22–23.
  • December 2006
  • Article

Innovation and Its Discontents

By: Josh Lerner and Adam B. Jaffe
Keywords: Innovation and Invention
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Lerner, Josh, and Adam B. Jaffe. "Innovation and Its Discontents." Capitalism and Society 1, no. 3 (December 2006).
  • May 1991
  • Supplement

It Matters to Me

By: Stephen A. Greyser
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Greyser, Stephen A. "It Matters to Me." Harvard Business School Supplement 591-067, May 1991.
  • July 2020
  • Article

Tell It Like It Is: When Politically Incorrect Language Promotes Authenticity

By: J. Schroeder, M. Rosenblum and F. Gino
When a person’s language appears political—such as being politically correct or incorrect—it can influence fundamental impressions of him or her. Political correctness is “using language or behavior to seem sensitive to others’ feelings, especially those others who... View Details
Keywords: Language; Interpersonal Communication; Perception
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Schroeder, J., M. Rosenblum, and F. Gino. "Tell It Like It Is: When Politically Incorrect Language Promotes Authenticity." Journal of Personality and Social Psychology 119, no. 1 (July 2020): 75–103.
  • January–February 2014
  • Other Article

Barriers to Health Care Innovation: Regina Herzlinger Warns That Innovators Need to Know What Obstacles They Face and How to Overcome Them

By: Regina E. Herzlinger
Health care in the United States and in most other developed countries is ailing, says Regina E. Herzlinger. A chaired professor of business administration specializing in health care at Harvard Business School, Herzlinger says that although the world has witnessed... View Details
Keywords: Healthcare; Healthcare IT; Innovation; Health Care and Treatment; Health; Information Technology; Innovation and Invention; Health Industry; Technology Industry; United States
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Herzlinger, Regina E. "Barriers to Health Care Innovation: Regina Herzlinger Warns That Innovators Need to Know What Obstacles They Face and How to Overcome Them." IEEE Pulse 5, no. 1 (January–February 2014): 43–45.
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