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  • All HBS Web  (472)
    • News  (124)
    • Research  (289)
    • Events  (1)
    • Multimedia  (11)
  • Faculty Publications  (172)

Show Results For

  • All HBS Web  (472)
    • News  (124)
    • Research  (289)
    • Events  (1)
    • Multimedia  (11)
  • Faculty Publications  (172)
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  • August 1988 (Revised April 1998)
  • Case

IBM 360: Giant as Entrepreneur

By: Joseph L. Bower
Presents the ingredients that went into a major entrepreneurial shift by IBM--investing $5 billion into a new product line that would obsolete any existing computer product line offered by the competition, or by IBM itself. The economic and technical challenges of this... View Details
Keywords: Change Management; Corporate Entrepreneurship; Financial Management; Investment; Organizational Change and Adaptation; Organizational Structure; Problems and Challenges; Competitive Strategy; Information Technology Industry
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Bower, Joseph L. "IBM 360: Giant as Entrepreneur." Harvard Business School Case 389-003, August 1988. (Revised April 1998.)
  • 20 Apr 2015
  • News

IBM Venture With Chinese Stirs Concern

  • September 2000 (Revised January 2001)
  • Case

Managing IBM Research in Internet Time

IBM must adapt its research process to the volatility of the Internet market. Issues include incentives, research charter, reward systems, and linkages to business units and customers. View Details
Keywords: Internet and the Web; Research and Development; Information Technology Industry
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Chesbrough, Henry W. "Managing IBM Research in Internet Time." Harvard Business School Case 601-058, September 2000. (Revised January 2001.)
  • 01 Jul 2016
  • News

Why IBM Will Soar While Apple Stumbles

  • June 1988 (Revised December 1991)
  • Case

IBM Computer Conferencing

By: Lynda M. Applegate
Keywords: Communication Strategy; Communication Technology; Computer Industry
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Applegate, Lynda M. "IBM Computer Conferencing." Harvard Business School Case 188-039, June 1988. (Revised December 1991.)
  • October 2009
  • Case

Low-k Dielectrics at IBM

By: Willy C. Shih and Giovanni Carraro
Innovations at the frontiers of technology carry enormous risk of making wrong choices. This case examines a decision made by IBM in its semiconductor process technology strategy: a material to use as a dielectric insulator in its leading edge silicon chip technology.... View Details
Keywords: Competency and Skills; Decision Choices and Conditions; Technological Innovation; Product Development; Science; Creativity; Semiconductor Industry; United States
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Shih, Willy C., and Giovanni Carraro. "Low-k Dielectrics at IBM." Harvard Business School Case 610-023, October 2009.
  • March 2008 (Revised December 2011)
  • Case

IBM Values and Corporate Citizenship

By: Rosabeth M. Kanter
IBM's transformation into a globally integrated enterprise (GIE) began with a conviction about what should never change. Since its founding in 1911, the company operated under a set of principles articulated by founder Thomas Watson and became known for a strong... View Details
Keywords: Values and Beliefs; Globalized Firms and Management; Technological Innovation; Leading Change; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Organizational Culture; Integration
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Kanter, Rosabeth M. "IBM Values and Corporate Citizenship." Harvard Business School Case 308-106, March 2008. (Revised December 2011.)
  • March 2016 (Revised May 2021)
  • Supplement

IBM and the Reinvention of High School (C): Toward P-TECH's Rapid National Expansion

By: Rosabeth Moss Kanter and Kelsi Stine-Rowe
In early 2016, Stanley Litow, IBM's Vice President of Corporate Citizenship and Corporate Affairs and President of the IBM International Foundation, made his travel arrangements for still another flight from New York to discuss possibilities for application of a new... View Details
Keywords: IBM; P-TECH; Stanley Litow: Robin Willner; Cuomo; Scaling; Innovation; New York State; New York City; Business Model; Innovation Strategy; Innovation Leadership; Education; Business and Community Relations; Change; Growth and Development; Technology Industry; New York (state, US); New York (city, NY)
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Kanter, Rosabeth Moss, and Kelsi Stine-Rowe. "IBM and the Reinvention of High School (C): Toward P-TECH's Rapid National Expansion." Harvard Business School Supplement 316-130, March 2016. (Revised May 2021.)

    Generating Higher Value at IBM

    This case analyzes IBM's financial performance and its capital allocation decisions over a 10-year period from 2004-2013, during which IBM returned more than $140B to shareholders through a combination of dividends and share repurchases. During this time, CEO Sam... View Details
    • June 2012 (Revised July 2012)
    • Case

    Business-driven Research at IBM Research India

    By: Willy Shih, Margaret Pierson, Pankaj Agarwal, Diego Medicina and Juan Prajogo
    What is the right mix between business-driven and pure research? This case considers the question in the setting of IBM Research India, where a management push for balance between exploratory research and the fulfillment of business needs meets some resistance from... View Details
    Keywords: R&D; Computer Services Industries; IT R&D; Internet; Web-enabled Application; Technological Planning; Emerging Technologies; Information Technology; Internet and the Web; Research and Development; Projects; Practice; India
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    Shih, Willy, Margaret Pierson, Pankaj Agarwal, Diego Medicina, and Juan Prajogo. "Business-driven Research at IBM Research India ." Harvard Business School Case 612-076, June 2012. (Revised July 2012.)
    • June 2024
    • Teaching Note

    Skills-First Hiring at IBM

    By: Boris Groysberg and Sarah Mehta
    Teaching note for “Skills-First Hiring at IBM,” case no. 422-013. View Details
    Keywords: Competency and Skills; Experience and Expertise; Talent and Talent Management; Human Resources; Human Capital; Employees; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Design and Levels; Job Interviews; Society; Societal Protocols; Technology Industry; United States; New York (state, US)
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    Groysberg, Boris, and Sarah Mehta. "Skills-First Hiring at IBM." Harvard Business School Teaching Note 424-074, June 2024.
    • April 2012
    • Teaching Note

    IBM Corporation Turnaround (TN)

    By: Paul W. Marshall and Jim Sharpe
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    Marshall, Paul W., and Jim Sharpe. "IBM Corporation Turnaround (TN)." Harvard Business School Teaching Note 812-086, April 2012.
    • December 2005
    • Case

    IBM and Eclipse (B)

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    O'Mahony, Siobhan, Fernando Cela Diaz, and Evangelos Mamas. "IBM and Eclipse (B)." Harvard Business School Case 906-011, December 2005.
    • June 2015 (Revised September 2017)
    • Supplement

    Generating Higher Value at IBM

    By: Benjamin C. Esty and Scott Mayfield
    This case analyzes IBM's financial performance and its capital allocation decisions over a 10-year period from 2004-2013, during which IBM returned more than $140B to shareholders through a combination of dividends and share repurchases. During this time, CEO Sam... View Details
    Keywords: Dividends; Share Repurchases; Earnings Guidance; Financial Statement Analysis; Financial Ratios; Payout Policy; Earnings Per Share (EPS); Earnings Management; Change Management; Leadership; Transformation; Financial Strategy
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    Esty, Benjamin C., and Scott Mayfield. "Generating Higher Value at IBM." Harvard Business School Spreadsheet Supplement 215-710, June 2015. (Revised September 2017.)
    • 19 Nov 2019
    • Cold Call Podcast

    Lessons from IBM in Nazi Germany

    Keywords: Re: Geoffrey G. Jones; Information Technology
    • June 2007 (Revised September 2021)
    • Case

    Thomas J. Watson, IBM and Nazi Germany

    By: Geoffrey Jones, Grace Ballor and Adrian Brown
    Considers the strategy of U.S.-owned IBM, then a manufacturer of punch cards, in Nazi Germany before 1937. Opens with IBM CEO Thomas J. Watson meeting Adolf Hitler in his capacity as President of the International Chamber of Commerce. IBM had acquired a German company... View Details
    Keywords: Business History; Values and Beliefs; Multinational Firms and Management; Corporate Social Responsibility and Impact; Investment; Business and Government Relations; Germany; United States
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    Jones, Geoffrey, Grace Ballor, and Adrian Brown. "Thomas J. Watson, IBM and Nazi Germany." Harvard Business School Case 807-133, June 2007. (Revised September 2021.)
    • August 1986
    • Case

    IBM International Investment Management

    By: Andre F. Perold
    Keywords: Investment; Management
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    Perold, Andre F. "IBM International Investment Management." Harvard Business School Case 287-009, August 1986.
    • August 2001 (Revised June 2002)
    • Case

    IBM Software Solutions (B)

    By: Michael L. Tushman and Robert Chapman Wood
    Supplements the (A) case. View Details
    Keywords: Information Technology Industry
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    Tushman, Michael L., and Robert Chapman Wood. "IBM Software Solutions (B)." Harvard Business School Case 402-017, August 2001. (Revised June 2002.)
    • February 2007
    • Case

    IBM Culture in Its Architecture

    By: A. Eugene Kohn and Kerry Herman
    In 1992, Lou Gerstner was the CEO of IBM during a period where the firm was losing money and a turnaround was desperately needed. In a bold decision, Gerstner chose to build a new headquarters in Armonk, NY that had strict limits on expandability. His idea was to use... View Details
    Keywords: Design; Leadership; Job Design and Levels; Organizational Structure; Buildings and Facilities; Business Headquarters; Decisions; Organizational Culture; Corporate Strategy; Expansion; Information Technology Industry; New York (state, US)
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    Kohn, A. Eugene, and Kerry Herman. "IBM Culture in Its Architecture." Harvard Business School Case 207-026, February 2007.
    • March 1990 (Revised April 1990)
    • Supplement

    IBM Corp.: ""Make It Your Business"" (B)

    By: Robert L. Simons
    Reveals the system changes that IBM adopted. Designed as an in-class handout after discussion of the (A) case. View Details
    Keywords: System; Change; Computer Industry
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    Simons, Robert L. IBM Corp.: ""Make It Your Business"" (B). Harvard Business School Supplement 190-138, March 1990. (Revised April 1990.)
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