Publications

January 1998 (Revised December 2001)
Case

Fitzpatrick Hotel Group (A)

By: Paul A. Gompers and Catherine M. Conneely

Examines the issues raised in the financing of the Fitzpatrick Hotel Group, an Irish hotelier. The perspective of Paddy Fitzpatrick, founder and CEO at Fitzpatrick Group, and Niall Carroll, founder of ACT Venture Capital, are contrasted. View Details

Keywords: Financing and Loans; Venture Capital; Perspective; Accommodations Industry; Republic of Ireland

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September 2002 (Revised May 2008)
Case

The Arts Property and Hotel

By: Arthur I Segel and Ani M Vartanian

Julio Martinez finds himself as one of the owners of the Arts Hotel Project in Barcelona, Spain. The 455-room hotel is managed by the Ritz Carlton and is in a 44-story tower along Barcelona's beachfront. Julio needs to figure out a strategy to maximize his investment,... View Details

Keywords: Investment; Agreements and Arrangements; Property; Strategy; Accommodations Industry; Real Estate Industry; Barcelona

February 2011
Case

Barceló Hotels and Resorts (A)

By: John T. Gourville and Marco Bertini

Barcelo Hotels and Resorts must decide whether to allow its many hotels to continue to undertake separate promotional campaigns or to run, for the first time, a broad corporate-level promotion. Complicating the decision is the fact that the many hotels in its portfolio... View Details

Keywords: Brand Management; Sales Promotions; Brands and Branding; Price; Strategy; Corporate Strategy; Accommodations Industry

January 2008 (Revised April 2008)
Teaching Note

Orient-Express Hotels (TN)

By: Frances X. Frei

Teaching Note for [603024]. View Details

Keywords: Accommodations Industry

March 2012
Teaching Note

Shangri-La Hotels (TN)

By: Dennis Campbell

On the 26th of November 2008, a group of terrorists struck a dozen targets in Mumbai, India including the iconic, 103-year old Taj Palace Hotel. The siege at the hotel lasted two days and three nights and was covered extensively by international media. But there is an... View Details

29 Mar 2012
Working Paper Summaries

An Exploration of Luxury Hotels in Tanzania

Keywords: by Diego A. Comin; Entertainment & Recreation

September 2006
Teaching Note

Taj Hotel Group (TN)

By: Thomas J. DeLong, Jaan Margus Elias and Terence Heymann

Keywords: Accommodations Industry

May 1988 (Revised June 1988)
Case

GSG Hotel Corp.

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26 Nov 2012
News

The Ordinary Heroes of the Taj Hotel

2012
Working Paper

An Exploration of Luxury Hotels in Tanzania

By: Diego A. Comin

Tourism is a tradable service activity that could allow some African countries to generate significant growth. Tanzania, given its unique natural assets, is an ideal candidate. However, despite being so richly endowed in touristic resources, Tanzania receives very few... View Details

Keywords: Natural Environment; Business Ventures; Luxury; Revenue; Price; Developing Countries and Economies; Accommodations Industry; Tourism Industry; Tanzania

September 1995
Teaching Note

Choice Hotels International,1995 TN

By: Tarun Khanna

Teaching Note for (9-795-165). View Details

Keywords: United States

May 2010 (Revised September 2023)
Case

Qingdao Sea View Garden Hotel

By: Robert G. Eccles, Das Narayandas and Cheng-Hua Tzeng

Keywords: Travel Industry; Accommodations Industry; China

September 1984
Teaching Note

Dunfey Hotels Corp., Teaching Note

By: Robert J. Dolan

Teaching Note for (9-581-114). View Details

September 1984
Teaching Note

Dunfey Hotels Corp., Teaching Note

By: Robert J. Dolan and Christopher H. Lovelock

Teaching Note for (9-581-114). View Details

September 2016
Teaching Note

Hotel Vertu: Analyzing the Opportunity in the Boutique Hotel Industry (Brief Case)

By: Howard H. Stevenson and Michael J. Roberts

Teaching Note for case 917-501. View Details

September 1992 (Revised March 1994)
Case

Warsaw Marriott: New Competition for Warsaw's Marriott Hotel

A very successful luxury hotel in Warsaw, Poland is faced with its first serious competition as new luxury hotels enter the Warsaw market. The case raises the general issue of how to sustain a competitive advantage in an international service business. A variety of... View Details

Keywords: Competitive Advantage; Globalized Markets and Industries; Accommodations Industry; Poland

June 2000
Case

Four Seasons Hotels and Resorts

Four Seasons has a love/hate relationship with technology, including the best Web site in the industry. This case examines how a leading service delivers high-tech/high-touch, and looks at its progressive human resource strategy. View Details

Keywords: Information Technology; Service Operations; Accommodations Industry