Publications

August 2013 (Revised August 2014)
Technical Note

Health Information Exchanges

By: Regina E. Herzlinger and Kyle Bertke

Companion background note to AxSys. View Details

July 1995 (Revised September 1995)
Background Note

Managing Information Technology in the 1990s: Technology Overview

By: Lynda M. Applegate and Geoffrey Bock

Provides students with a basic understanding of the technology and technical terminology for computer hardware and software. View Details

Keywords: Management; Information Technology

August 1995 (Revised August 1995)
Background Note

Managing Information Technology in the 1990s: Information Management

By: Lynda M. Applegate and Geoffrey Bock

Provides an overview of information management technology, including hierarchical, relational, and object-oriented databases, document management systems, and hypertext. View Details

Keywords: Management; Information Technology

Research Summary

Flexibility, Information Technology and Operations

Upton is now examining the role of Information Systems in determining long-term operational effectiveness. As Corporate Information Systems have become increasingly monolithic, the dangers of long-term inflexibility loom large. In manufacturing/operations, the... View Details

April 18, 2022
Article

Will mRNA Technology Companies Spawn Innovation Ecosystems?

By: Christoph Grimpe, Timo Minssen, W. Nicholson Price, II and Ariel Dora Stern

The mRNA technologies that helped rapidly create effective COVID-19 vaccines could become technology platform businesses, which has tremendous implications for players in the world of drug development. These platforms could attract other companies interested in... View Details

Keywords: Health Care; Digital Health; Technology; Innovation; Health Care and Treatment; Technological Innovation; Digital Transformation; Health Industry; United States

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Web

Faculty | Information Technology

Creative Cloud Budgeting ChatGPT Edu Computer Upgrades Generative AI Tools at HBS My Requests Information Security Marketing & Communications Templates O365 SharePoint OneDrive O365 Teams Personal Devices Printing Travel View Details

14 Nov 2019
Video

Health Minute: How Can Technology Improve 21st Century Health Care

Web

Benefits | Information Technology

the HBS Live Online Classroom production team allows instructors to be completely free of technology responsibilities, so they can focus on discussions and make deep, one-to-one connections. Dynamic case teaching, the way cases were meant... View Details

1 Jan 1991
Conference Presentation

Information Technology and Globalization

By: L. M. Applegate and R. O. Mason

Keywords: Information Technology; Globalization

February 1991 (Revised February 1992)
Background Note

Information Technology and Organizations

By: Lynda M. Applegate

Keywords: Information Technology; Organizations

Web

Scams | Information Technology

legitimate. Cybercriminals can impersonate mobile payment companies and send fake fraud alerts to attempt to scam you. Phishing Phishing is when an email claiming to be from a legitimate source attempts to trick you into providing your personal credentials or... View Details

Web

Staff | Information Technology

and technology products that support your research. Case Template Qualtrics Research Computing Services (DRFD) Research Information System (RIS), VPN access may be required A–Z List of Tools An alphabetical... View Details

April 2005 (Revised November 2005)
Case

Information Technology at COSCO

By: F. Warren McFarlan, Guoqing Chen and David Lane

Describes the current status of IT applications at the second largest container shipping company in the world: China-based COSCO. Describes the challenges the company has faced in dealing with its development and shows a series of organizational and application... View Details

Keywords: Information Technology; Organizational Change and Adaptation; Problems and Challenges; Shipping Industry; China

December 2014
Article

The Distinct Effects of Information Technology and Communication Technology on Firm Organization

By: Nicholas Bloom, Luis Garicano, Raffaella Sadun and John Van Reenen

Empirical studies on information communication technologies (ICT) typically aggregate the "information" and "communication" components together. We show theoretically and empirically that this is problematic. Information and communication technologies have very... View Details

Keywords: Communication Technology; Information Technology; Organizational Structure

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March 2018
Teaching Note

Twine Health

By: Robert S. Huckman and Ariel D. Stern

In late 2014, Dr. John Moore (CEO), Frank Moss (chairman), and Scott Gilroy (CTO) of Twine Health (Twine) had to resolve several challenges that threatened to restrict the widespread dissemination of its sole product, Twine. Twine was a cloud-based platform that... View Details

Keywords: Health Care; Chronic Disease; Digital Health; Health Acceleration Challenge; Strategy; Disease Management; Health; Health Care and Treatment; Information Technology; Mobile and Wireless Technology; Technology Adoption; Health Industry; United States; Massachusetts

April 2020
Article

Technological Leadership (de)Concentration: Causes in Information and Communication Technology Equipment

By: Yasin Ozcan and Shane Greenstein

Using patent data from 1976 to 2010 as indicators of inventive activity, we determine the concentration level of where inventive ideas originate and then examine how and why those concentrations change over time. The analysis finds pervasive deconcentration in every... View Details

Keywords: Deconcentration; Technological Innovation; Innovation Leadership; Patents; Market Entry and Exit; Telecommunications Industry