HBS show - Publications - Faculty & Research

15 Sep 2003
Lessons from the Classroom

HBS Cases: Developing the Courage to Act

contain "blackboard plans" showing the best way to organize students' comments on the five blackboards in the typical business school classroom. Classes begin either with a "cold call," as at the law school, or a... View Details

Keywords: by David A. Garvin

26 Apr 2011
Op-Ed

HBS Faculty Comment on Environmental Issues for Earth Day

we believe this is possible. Two things must be done to spur innovation and realize the greatest benefits from it. The first is that companies must build more rigorous business models showing the relationship between financial and... View Details

Keywords: by Staff; Energy; Utilities

18 Oct 2006
Research & Ideas

New at the Helm: A Talk with HBS Dean Light

application aside and asked whether I'd like to get a doctorate instead," recalls Light. After discussions during a visit to the campus, Light agreed to enter a new doctoral program in decision and control theory, a joint program between View Details

Keywords: by Roger Thompson; Education

03 Mar 2011
Research & Ideas

HBS Faculty on Revolution in the Middle East and North Africa

tomorrow are going to be of the unsavory variety, 30 years of experience dealing with Iran shows that neglect and isolation are ineffective strategies for managing conflict. Second, diplomacy is about identifying what makes this situation... View Details

Keywords: Re: Deepak Malhotra; Energy; Utilities

20 Oct 2010
Research & Ideas

HBS Workshop Encourages Corporate Reporting on Environmental and Social Sustainability

stakeholders at an HBS workshop last week. Integrated reports combine a company's financial, environmental, social, and governance performance measures into a report that can be presented and used both online and on paper, giving... View Details

Keywords: by Sean Silverthorne; Accounting

18 Nov 2002
Research & Ideas

Where Morals and Profits Meet: The Corporate Value Shift

with HBS Working Knowledge's Carla Tishler, Paine explains why this shift has occurred, and why now. Tishler: Your research on corporate values and ethics dates back to the 1980s, including much work done for Harvard Business School... View Details

Keywords: by Carla Tishler

January 2018
Supplement

Fuyao Glass: Making Automotive Windshields

By: Willy C. Shih

This supplementary video shows the manufacturing process for automotive windshields. It is intended for use with HBS Case no. 618-007 Fuyao Glass: Americas Sourcing Decision. View Details

Keywords: Manufacturing; Manufacturing Industry; Manufacturing Footprint; Production Management; Production; Management; Auto Industry; China; United States

Citation

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18 Apr 2000
Research & Ideas

Learning in Action

"The most effective learning strategy depends on the situation," writes David A. Garvin. "There is no stock answer, nor is there a single best approach." In Learning in Action, he illustrated the diversity of learning organization strategies with examples from several... View Details

Keywords: by David A. Garvin

03 Oct 2007
Research & Ideas

Dealing with the ‘Irrational’ Negotiator

What do you do when the people with whom you are negotiating act in ways that can best be called counterproductive? Before throwing up your hands, take a deep breath and ask yourself 3 questions. Do these people lack good information? Are they operating with... View Details

Keywords: by Deepak Malhotra & Max H. Bazerman

05 Feb 2001
Research & Ideas

The Ten Deadly Mistakes of Wanna-Dots

them. Many wanna-dots will ultimately arrive in cyberspace, although not necessarily by the same route, as we will see in the two examples that follow. The story of cookware catalog vendor and retailer Williams-Sonoma shows how barriers... View Details

Keywords: by Rosabeth Moss Kanter

02 Jan 2008
Research & Ideas

Most Popular Stories 2007

messages I received were that if leadership involves control, it is only over setting an organization's course and priorities." HBS Cases: How Wikipedia Works (or Doesn't) For HBS professor Andrew... View Details

Keywords: by Sean Silverthorne

26 Jun 2000
Research & Ideas

Three Countries, Three Choices in Post-Soviet Eurasia

Belarus, on the other hand, has tried to draw itself closer than any other former Soviet republic to Russia. Belarus is, as HBS Professor Rawi Abdelal writes in a new working paper, "the quintessential status quo state in... View Details

Keywords: by Martha Lagace

16 Feb 2024
Research & Ideas

Is Your Workplace Biased Against Introverts?

passion can quietly enable organizational biases against more introspective employees, Jachimowicz and his team say, as studies show that extroverts get more attention from managers in the form of resources, raises, and promotions. The... View Details

Keywords: by Ben Rand

23 May 2000
Research & Ideas

Minding the Muse: The Impact of Downsizing on Corporate Creativity

Not long ago, the senior management of a leading high-tech company was surprised to learn that research showed their R&D groups' creative performance to be in a prolonged slump following a corporate downsizing. The company's... View Details

Keywords: by Peter K. Jacobs

05 Aug 2022
Research & Ideas

Why People Crave Feedback—and Why We’re Afraid to Give It

when the feedback giver and receiver know each other well.” The results highlight a potential disconnect in the workplace: While many workers are eager for feedback, especially constructive feedback, in many cases managers may be reluctant to provide it. Gino conducted... View Details

Keywords: by Michael Blanding

23 Jan 2012
Research & Ideas

Break Your Addiction to Service Heroes

In their new book, Uncommon Service: How to Win by Putting Customers at the Core of Your Business, coauthors Frances Frei and Anne Morriss maintain that it is possible for organizations to reduce costs while dramatically enhancing customer service. That win-win... View Details

Keywords: by Deborah Blagg; Service

13 Nov 2013
Research & Ideas

Should Men’s Products Fear a Woman’s Touch?

cigarettes. “Even though there was a functional need for men to drink lower-calorie soda, men couldn't bridge the gender gap image-wise without a new brand and product just for them” Research shows that loyal customers often get upset... View Details

Keywords: by Carmen Nobel; Consumer Products; Food & Beverage; Auto

20 Mar 2000
Research & Ideas

No Place Like Home: America’s Housing Crisis and Its Impact on Business

In many parts of the country, housing costs and shortages have begun to show signs of adversely affecting corporations, workers, and local economies. Affordable housing — such as Boston's Orchard Gardens, — is increasingly scarce. How... View Details

Keywords: by Garry Emmons; Construction; Real Estate

24 Oct 2011
Research & Ideas

The Yelp Factor: Are Consumer Reviews Good for Business?

information as well. For example, Yelp could include other publicly available information about restaurants." Expanding on this research, Luca is working with HBS Assistant Professor Benjamin Edelman to put a framework around... View Details

Keywords: by Michael Blanding; Food & Beverage

27 Feb 2024
Research & Ideas

Why Companies Should Share Their DEI Data (Even When It’s Unflattering)

workforce is, says a recent paper by Harvard Business School researchers. Even when a company’s numbers aren’t ideal, their transparency sends the message that they’re trying to change, the HBS authors write. “There’s definitely a... View Details

Keywords: by Shalene Gupta

Publications