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Show Results For
- All HBS Web
(8,505)
- People (89)
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- Research (2,475)
- Events (15)
- Multimedia (73)
- Faculty Publications (573)
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Collections | Working Knowledge
Collections Featured Topics Economics and Global Commerce Insights on global economics: debt, trade with China, microfinance, and politics' impact on commerce and growth. Career and Workplace Get expert insights on workplace challenges and career growth—from AI hiring... View Details
- Web
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The best of Working Knowledge in your inbox Sign up for weekly newsletters Since 1999, Working Knowledge has connected the School’s leading edge... View Details
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Browse All Articles, Research, & Case Studies - HBS Working Knowledge
businesses afford to exclude the roughly one in three working Americans with criminal records from the economy? In a case study, Paul Gompers explores the challenges a social justice startup encounters in helping the formerly... View Details
- Web
About Us | Working Knowledge
About Us What we do Since 1999, Harvard Business School Working Knowledge has connected the School’s leading edge research and ideas on business management with practitioners, thought-leaders, and academics.... View Details
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Popular Research | Working Knowledge
Popular Research Discover this week’s top-read stories on HBS Working Knowledge. From faculty research highlights and data-driven analyses to practical management insights, explore the articles our readers... View Details
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Navigating Tariffs | Working Knowledge
Navigating Tariffs Harvard Business School faculty research about how tariffs affect businesses, supply chains, and prices for leaders managing trade uncertainty. What does HBS research say about tariffs? Tariffs have roiled global... View Details
- Article
Dismantling Knowledge Boundaries at NASA: The Critical Role of Professional Identity in Open Innovation
By: Hila Lifshitz - Assaf
Using a longitudinal in-depth field study at NASA, I investigate how the open, or peer-production, innovation model affects R&D professionals, their work, and the locus of innovation. R&D professionals are known for keeping their knowledge work within clearly defined... View Details
Keywords: Innovation; Knowledge Boundaries; Boundary Work; Professional Identity; Open Innovation; Identity Work; Technological Change; Nasa; Innovation and Invention; Knowledge; Science; Technology; Engineering; Change; Aerospace Industry; North and Central America
Lifshitz - Assaf, Hila. "Dismantling Knowledge Boundaries at NASA: The Critical Role of Professional Identity in Open Innovation." Administrative Science Quarterly 63, no. 4 (December 2018): 746–782.
- Web
Working Knowledge | Harvard Business School
they will react. Featuring Zoe B. Cullen and Ebehi Iyoha . By Ana Elena Azpúrua on April 4, 2025 . HBS research, in your pocket Subscribe to our newsletter to get new insights from HBS experts each week.... View Details
- 2025
- Working Paper
Generative AI and the Nature of Work
By: Manuel Hoffmann, Sam Boysel, Frank Nagle, Sida Peng and Kevin Xu
Recent advances in artificial intelligence (AI) technology demonstrate a considerable potential
to complement human capital intensive activities. While an emerging literature documents wide-ranging
productivity effects of AI, relatively little attention has been paid... View Details
Keywords: Generative Ai; Digital Work; Open Source Software; Knowledge Economy; AI and Machine Learning; Open Source Distribution; Organizational Structure; Performance Productivity; Labor
Hoffmann, Manuel, Sam Boysel, Frank Nagle, Sida Peng, and Kevin Xu. "Generative AI and the Nature of Work." Harvard Business School Working Paper, No. 25-021, October 2024. (Revised April 2025.)
- March 2010 (Revised February 2011)
- Case
Cognizant 2.0: Embedding Community and Knowledge Into Work Processes
By: Robert G. Eccles and Thomas H. Davenport
Knowledge management has been a high priority for Cognizant Technology Solutions since its inception since its global delivery model requires the global sharing of knowledge. Its first major tool was called the Knowledge Management Appliance but as Web 2.0 tools came... View Details
Keywords: Knowledge Management; Knowledge Sharing; Knowledge Use and Leverage; Product Development; Service Delivery; Business Processes; Organizational Structure; Cooperation; Information Technology Industry
Eccles, Robert G., and Thomas H. Davenport. "Cognizant 2.0: Embedding Community and Knowledge Into Work Processes." Harvard Business School Case 410-084, March 2010. (Revised February 2011.)
- December 2012
- Article
Reflected Knowledge and Trust in Global Collaboration
By: Mark Mortensen and Tsedal Neeley
Scholars argue that direct knowledge about distant colleagues is crucial for fostering trust in global collaboration. However, their arguments focus mainly on how trust accrues from knowledge about distant collaborators' personal characteristics, relationships, and... View Details
Keywords: Global Work; Organizational Studies; Knowledge; Trust; Cooperation; Global Range; Relationships; Behavior; Personal Characteristics
Mortensen, Mark, and Tsedal Neeley. "Reflected Knowledge and Trust in Global Collaboration." Management Science 58, no. 12 (December 2012): 2207–2224. (equal authorship.)