Grocery - Publications - Faculty & Research

02 Aug 2018
News

Smaller Grocery Stores Might Be Making A Comeback

July 1997 (Revised June 2001)
Case

H.E. Butt Grocery Company: A Leader in ECR Implementation (B) (Abridged)

By: Robert D. Austin and F. Warren McFarlan

H.E. Butt Grocery Co. led the grocery industry in adopting many innovations, including category management, electronic data interchange, and continuous replenishment. They have also moved aggressively and profitably into newer applications such as Scanner-based payment... View Details

Keywords: Information Management; Independent Innovation and Invention; Innovation and Invention; Business Organization; Risk and Uncertainty; Science-Based Business; Cross-Cultural and Cross-Border Issues; Management Analysis, Tools, and Techniques; Risk Management; Electronics Industry; Computer Industry

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November 2002
Teaching Note

Webvan: Groceries on the Internet (TN)

By: John A. Deighton

Teaching Note for (9-500-052). View Details

Keywords: Retail Industry; Service Industry

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06 Sep 2018
News

Why U.S. Grocery Chains Need More (and Better) Store-Brand Products

May 1995
Case

Hannaford Brothers: Leading the Grocery Channel Transformation

The merchandising manager of a supermarket chain leads an effort to reorganize the process of buying and delivering products from manufacturers to their warehouse for further distribution to stores. The company is an early mover in implementing efficient consumer... View Details

Keywords: Competition; Supply Chain Management; Distribution Channels; Customer Focus and Relationships; Retail Industry; Food and Beverage Industry

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Other Article

The Market That Wasn't: The Non-emergence of the Online Grocery Category

By: Chad Navis, Greg Fisher, Ryan Raffaelli and Mary Ann Glynn

We examine the non-emergence of a potential new market category. In the late 1990s the entrepreneurial firms that attempted to sell groceries online attracted significant resources, made meaningful technological advancements and generated immense publicity, yet online... View Details

Keywords: Internet and the Web; Food; Emerging Markets; Service Industry; Food and Beverage Industry

Citation

Read Now

11 Nov 2020
Podcast

65. Can Hyper-Localized Automation Transform Grocery Shopping?

Online grocery shopping isn't (really) catching on. While there has been real growth in the number of Americans who shop for groceries online in 2020, even in the midst of a global pandemic, the vast majority of customers choose to shop in person. Why? This week on The... View Details

May 2001 (Revised October 2001)
Case

H.E. Butt Grocery Company: The New Digital Strategy (B)

By: F. Warren McFarlan

Supplements the (A) case. View Details

Citation

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1982
Report

Trade Promotion by Grocery Products Manufacturers: A Managerial Perspective

By: J. Quelch

Citation

June 2003
Article

The Impact of Frequent Shopper Programs in Grocery Retailing

By: Rajiv Lal and David E. Bell

Keywords: Sales; Customer Focus and Relationships

Citation

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18 Aug 2015
News

Can Reusable Bags At The Grocery Store Change What People Buy?

31 Jul 2014
News

Grocery Chain Workers Want Their CEO Back

21 Mar 2013
News

Starbucks Moves Rewards Program to Grocery Stores

February 2018
Teaching Note

Instacart and the New Wave of Grocery Startups

By: John Deighton

Teaching Note for HBS No. 515-089. View Details

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May 2016
Supplement

Mission Impossible? Yummy77 Delivers Groceries within the Hour

By: Benjamin Edelman

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2015
Working Paper

The Market That Wasn't: The Non-Emergence of the Online Grocery Category.

By: C. Navis, G. Fisher, Ryan Raffaelli and Mary Ann Glynn

In this paper, we examine the non-emergence of a potential new market category. In the late 1990s, the entrepreneurial firms that attempted to sell groceries online in the US attracted significant resources, made impressive technological advancements, and generated... View Details

Keywords: Emerging Markets; Failure; Food; Online Technology; Food and Beverage Industry; Web Services Industry

Citation

August 2020 (Revised March 2021)
Case

Migros Turkey: Scaling Online Operations (A)

By: Antonio Moreno and Gamze Yucaoglu

The case opens in November 2019 as Ozgur Tort and Mustafa Bartin, CEO and chief large-format and online retail officer of Migros Ticaret A.S. (Migros), Turkey’s oldest and one of its largest supermarket chains, are contemplating what the best fulfillment format and... View Details