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  • 2023
  • Working Paper

Virtual Water Coolers: A Field Experiment on the Role of Virtual Interactions on Organizational Newcomer Performance

By: Prithwiraj Choudhury, Jacqueline N. Lane and Iavor Bojinov
Designing management practices to better onboard organizational newcomers working remotely is a key priority for firms. We report results from a randomized field experiment conducted at a large global firm that estimates the performance effects of different types of... View Details
Keywords: Remote Work; Virtual Water Coolers; Social Interactions; Careers; Field Experiment; Employees; Interpersonal Communication; Internet and the Web; Performance; Personal Development and Career
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  • November 2020
  • Case

Creating a Virtual Internship at Goldman Sachs

By: Prithwiraj Choudhury, Iavor I. Bojinov and Emma Salomon
Goldman Sachs runs an annual internship for over 3,000 participants, spread across dozens of the firm's global offices. In 2020, the team brought all its resources to bear to transform the internship program into a fully virtual format in just a few short weeks. The... View Details
Keywords: Remote Work; Remote Operations; Remote Internship; Internship; Virtual Socialization; Human Capital Management; Human Resources; Management; Health Pandemics; Adaptation
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  • 2018
  • Working Paper

Do We See the Same Hierarchy? Status Disagreement in Multicultural Teams and Its Impact on Team Performance

By: Catarina Fernandes and Sujin Jang
This paper develops and tests a theory of status disagreement in multicultural teams. We posit that, in multicultural teams, the diversity of members’ cultural backgrounds will lead to implicit disagreements about who has how much status in the team. More specifically,... View Details
Keywords: Status; Social Hierarchies; Multicultural Teams; Team Performance; Team Diversity; Status and Position; Groups and Teams; Diversity; Cross-Cultural and Cross-Border Issues; Performance
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  • 02 Nov 2020
  • News

Research: How Virtual Teams Can Better Share Knowledge

  • August 2015 (Revised May 2016)
  • Technical Note

Leading Global Teams: Managing SPLIT to Bridge Social Distance

By: Tsedal Neeley
Keywords: Global Leadership; Global Collaboration; Social Distance; Global Teams; Leadership; Groups and Teams; Organizations; Diversity; Cross-Cultural and Cross-Border Issues
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  • October 2012
  • Course Overview Note

FIELD 2—Working with Global Partners

By: Felix Oberholzer-Gee
Most FIELD 2 teams develop great working relationships with their Global Partner. But managing Global Partner expectations can be challenging. This note describes three scenarios with which FIELD teams struggled in the past and asks the reader to make decisions about... View Details
Keywords: Fieldwork; Partnerships; Global; Collaboration; Global Business; Global Collaboration; Partners and Partnerships
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  • 07 Jul 2016
  • Cold Call Podcast

How to Fix a Broken Global Team

Keywords: Re: Tsedal Neeley
  • 2018
  • Other Teaching and Training Material

Organizational Behavior Reading: Leading Global Teams

By: Tsedal Neeley
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  • September 2024
  • Article

Backstage Matters: Collective Energy and Information Sharing on Global Teams

By: Wenjie Ma, Leslie A. Perlow and Eunice Eun
It is well documented that information sharing – which is central to team effectiveness – is complicated by cultural and geographical factors. However, little is known about the process of information sharing between subgroups within global teams. Building on Goffman’s... View Details
Keywords: Knowledge Sharing; Groups and Teams; Geographic Scope
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  • 30 Sep 2015
  • News

Four Ways To Get Your Global Team To Gel

  • 06 May 2024
  • Research & Ideas

The Critical Minutes After a Virtual Meeting That Can Build Up or Tear Down Teams

Virtual meetings have become the standard for global and hybrid team communication, but what happens when the call ends? Participants who are in the same room keep talking—and... View Details
Keywords: by Michael Blanding
  • 09 Jun 2021
  • News

How Cultural Differences Can Impact Global Teams

  • 3 Aug 2007 - 8 Aug 2007
  • Conference Presentation

Virtual Team Learning: Reflecting and Acting, Alone or With Others

By: Lynda M. Applegate and Deborah Soule
Keywords: Groups and Teams; Learning; Interactive Communication
Related
  • 24 Apr 2020
  • Op-Ed

Lessons from the NFL: Virtual Hiring, Leadership, Building Teams and COVID-19

someone on Goodell’s team directly. Goodell will be overseeing the whole process—from his basement in Westchester, NY. Participants have also expressed concern about the reduced information flow in a virtual... View Details
Keywords: by Sarah Abbott , Boris Groysberg, Tali Groysberg, and Abhijit Naik; Sports
  • April 24, 2020
  • Article

Lessons from the NFL: Virtual Hiring, Leadership, Building Teams and COVID-19

By: Sarah Abbott, Boris Groysberg, Tali Groysberg and Abhijit Naik
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  • 23 Jun 2015
  • News

The Leadership Behaviors That Make or Break a Global Team

  • Research Summary

Bringing Worlds Together: Cultural Brokerage in Multicultural Teams (Dissertation)

Multicultural teams are becoming increasingly prevlaent and crucial for organizational success, yet they face many challenges that stem from their cultural differences. How can multicultural teams mitigate the risks of working across... View Details
Keywords: Cultural Brokerage; Multicultural Teams; Cross-cultural Collaboration; Creativity
  • 2005
  • Article

Beyond Knowledge Transfer: A Typology of Knowledge Sharing Behavior in Virtual Teams

By: Deborah Soule and Lynda M. Applegate
Keywords: Knowledge; Behavior; Groups and Teams; Knowledge Sharing
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    Extreme Teaming

    Today’s global enterprises increasingly involve collaborative work by teams of experts operating across different professions, organizations, and industries. Extreme Teaming provides new insights into the world of complex, cross industry... View Details
    • 1 Feb 2010
    • Conference Presentation

    Language Mandates, Power & Emotions in Globally Distributed Teams

    By: Tsedal Neeley
    Keywords: Groups and Teams; Power and Influence; Emotions
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