Global Contextual Intelligence - Publications - Faculty & Research

May 2024 (Revised May 2025)
Case

Hakluyt: From Corporate Intelligence to Trusted Advisors

Established in 1995 by a group of ex-British intelligence officers, Hakluyt & Company (Hakluyt) was a corporate advisory firm that generated insights by leveraging a unique blend of internal expertise and a global network of well-connected individuals. Since 2019, the... View Details

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July 2024
Article

How Artificial Intelligence Constrains Human Experience

By: A. Valenzuela, S. Puntoni, D. Hoffman, N. Castelo, J. De Freitas, B. Dietvorst, C. Hildebrand, Y.E. Huh, R. Meyer, M. Sweeney, S. Talaifar, G. Tomaino and K. Wertenbroch

Many consumption decisions and experiences are digitally mediated. As a consequence, consumer behavior is increasingly the joint product of human psychology and ubiquitous algorithms (Braun et al. 2024; cf. Melumad et al. 2020). The coming of age of Large Language... View Details

Keywords: Large Language Model; User Experience; AI and Machine Learning; Consumer Behavior; Technology Adoption; Risk and Uncertainty; Cost vs Benefits

21 Mar 2018
Research & Ideas

Why Artificial Intelligence Isn't a Sure Thing to Increase Productivity

future, 50 percent of all tasks currently done by humans could be done by machine learning and artificial intelligence,” says Prithwiraj (Raj) Choudhury, assistant professor at Harvard Business School. Overall, that could translate into a bump in View Details

Keywords: by Michael Blanding; Technology; Information

2003
Chapter

Training and Developing Cultural Intelligence

By: J. S. Tan and Roy Y.J. Chua

Keywords: Culture; Cross-Cultural and Cross-Border Issues; Training; Learning

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02 Jan 2019
What Do You Think?

SUMMING UP: Do We Need an Artificial Intelligence Czar?

iStock How Should We Organize AI Oversight? There is little question about the growing importance of artificial intelligence (AI) and the need for some kind of oversight. But the debate seems to center around whether, and to what extent,... View Details

Keywords: by James Heskett; Technology

Web

Economist Intelligence Unit | Baker Library

Economist Intelligence Unit In-depth country and selected industry analysis and data. Read More Includes descriptions of the politics, economy, risk, regulation, and business environment of a country, as well as analysis of View Details

August 2023 (Revised December 2023)
Case

Automating Morality: Ethics for Intelligent Machines

By: Joseph L. Badaracco Jr. and Tom Quinn

As autonomy became a more significant part of modern life – most notably in autonomous vehicles (AVs), such as Teslas – ethical debates about whether and how to impart ethics to machines heated up. Utilitarians pointed out that autonomous vehicles crashed much less... View Details

Keywords: Cost vs Benefits; Judgments; Fairness; Moral Sensibility; Values and Beliefs; Cross-Cultural and Cross-Border Issues; Disruptive Innovation; Technology Adoption; Risk and Uncertainty; Cognition and Thinking; Technological Innovation; Auto Industry; Technology Industry; Africa; Asia; Europe; North and Central America; Oceania; South America

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November 2024
Supplement

AlphaGo (C): Birth of a New Intelligence

By: Shikhar Ghosh and Shweta Bagai

This case, the final of a three-part series, explores DeepMind's pivotal transition from mastering games to solving real-world scientific challenges. In December 2020, DeepMind's AI system AlphaFold 2 achieved a breakthrough by solving protein folding—a 50-year-old... View Details

Keywords: Autonomy; Deep Learning; Drug Discovery; Healthcare Innovation; Neural Networks; Scientific Research; Technology Startup; AI and Machine Learning; Technological Innovation; Research and Development; Business Model; Business Strategy; Open Source Distribution; Technology Industry; United States

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November 2024
Supplement

AlphaGo (B): Birth of a New Intelligence

By: Shikhar Ghosh and Shweta Bagai

This case, the second in a three-part series, explores DeepMind's evolution from developing game-specific AI to more generalized learning systems. Following AlphaGo's 2017 victory over the Go world champion, DeepMind introduced two revolutionary systems that eliminated... View Details

Keywords: AI and Machine Learning; Games, Gaming, and Gambling; Technological Innovation; Disruptive Innovation; Innovation Leadership; Information Technology Industry; United States; Russia; China

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02 May 2023
What Do You Think?

How Should Artificial Intelligence Be Regulated—if at All?

(iStockphoto/Rost-9D) Artificial intelligence (AI) is the topic of the moment in circles ranging from science to business to religion. Its potential and implications are driven home when you see robot soccer players improve their game to... View Details

Keywords: by James Heskett; Information Technology; Technology

October 2024
Supplement

Hakluyt: from Corporate Intelligence to Trusted Advisors (B)

By: Joseph B. Fuller and Lena Duchene

This case is a continuation of an earlier study chronicling Hakluyt & Company (Hakluyt)’s transformation from an obscure boutique to a global corporate advisory firm with an outsized reputation. In August 2024, the firm faced a pivotal moment as managing partner Varun... View Details

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Global - Global Activities 2020

Global Outposts Expand HBS’s Intellectual Footprint HBS’s research outposts play a critical role in the School’s efforts to build deep expertise in business practices around the world, and to enhance the View Details

2005
Chapter

Internal Dynamics and Cultural Intelligence in Multinational Teams

By: P. C. Earley and H. K. Gardner

Keywords: Groups and Teams; Cross-Cultural and Cross-Border Issues

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Program

Leading Global Businesses

Management Excellence. Learn More Key Benefits Drawing on the diverse capabilities of a powerful faculty team, this highly personalized global leadership program develops both your global View Details

22 May 2019
Blog Post

What is FIELD Global Immersion?

The FIELD Global Immersion (FGI) is a semester-long first-year (RC) MBA course. The course is a capstone of sorts, and it requires students to build on learnings from their first-year courses and apply them to real-world business... View Details

2000
Other Unpublished Work

Europe and Globalization: Report Prepared for the National Intelligence Council

By: J. Gunnar Trumbull

Keywords: Globalization; Europe

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Web

Mid-US - Global

address four key pillars: culture, infrastructure, nutrition education, and food access. This case explores how Campbell’s navigated complex partnerships, power dynamics, and contextual differences across cities to drive sustainable... View Details

21 Sep 2016
Blog Post

Meet the Global Business Club

cultural IQ for international female executives, international trade policy, etc. We will also have faculty and student “Think and Drink” sessions focused on the BRINCS countries to help members grow broad global View Details

Keywords: All Industries

Web

Latin America - Global

2025, in Mexico City, Harvard Business School’s Institute for Business in Global Society (BiGS) and the Latin America Research Center hosted a solutions-driven roundtable, bringing together business leaders, policymakers, and civil... View Details

January 2015 (Revised April 2025)
Technical Note

FIELD Global Capstone: Orchestrating a Compelling Presentation

By: Jill Avery

This note was written to help you organize and orchestrate your FIELD Global Immersion final project presentation to your global partner. It is designed to illustrate ways to make your final presentation persuasive, inspiring, and powerful — a presentation with... View Details

Keywords: Presentation Skills; Communication; Communication Intention and Meaning; Communication Strategy; Interpersonal Communication; Management Skills

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