Gig Workers - Publications - Faculty & Research

31 Jan 2021
News

Tips on Going Freelance During the Covid-19 Pandemic

17 Nov 2020
Research & Ideas

Why a Blended Workforce May Be Key to Lasting Competitive Advantage

In recent years, companies have been anxious about the lack of skilled workers to fill pivotal jobs. But then came COVID-19 and a subsequent recession. The ensuing business turmoil and record-high unemployment may have temporarily distracted companies from their... View Details

Keywords: by Joseph B. Fuller

19 Feb 2020
News

Breaking the Salary Sharing Taboo

25 Feb 2020
News

Q&A: William Kerr and Joseph Fuller

April 2019 (Revised March 2020)
Case

Handy: The Future of Work? (A)

By: Nien-hê Hsieh and Kieron Stopforth

Witnessing numerous lawsuits alleging that online platform companies misclassified workers as contractors when they were actually employees, Handy’s founders faced a series of decisions. Handy was an online platform business that enabled customers to book appointments... View Details

Keywords: Employment; Working Conditions; Entrepreneurship; Compensation and Benefits; Internet and the Web; Ethics; Fairness; Service Industry; United States

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Managing the Future of Work

2022, ranks corporate employers on how they promote economic mobility. The 2024 update, based on over 5 million career histories, shows top employers are much more likely to hire workers without college degrees; pay more than twice than... View Details

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About the Project - Managing the Future of Work

other advanced and emerging economies: Technology trends like automation and artificial intelligence Contingent workforces and the gig economy Workforce demographics and the “care economy” The middle-skills gap and View Details

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Building the On-Demand Workforce - Managing the Future of Work

Angeles Times Why Companies and Skilled Workers Are Turning to On-Demand Work Joseph Fuller and Allison Bailey 24 Nov 2020 | HBR IdeaCast Why a Blended Workforce May Be Key to Lasting Competitive Advantage Joseph B. Fuller 17 Nov 2020 |... View Details

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Healthy Outcomes - Managing the Future of Work

Bundle Podcast Why Companies and Skilled Workers Are Turning to On-Demand Work Joseph Fuller and Allison Bailey 24 Nov 2020 | HBR IdeaCast Why a Blended Workforce May Be Key to Lasting Competitive Advantage Joseph B. Fuller 17 Nov 2020 |... View Details

07 Jul 2019
HBS Case

Walmart's Workforce of the Future

private employer in the United States, with 1.5 million workers (2.2 million worldwide). But that size and dominance doesn’t make Walmart immune to pressures faced by any other retail operation. In the second-year Harvard Business School... View Details

Keywords: by Julia Hanna; Retail

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Research - Managing the Future of Work

Opportunity Index (pdf) By: Joseph B. Fuller, Matt Sigelman, Nik Dawson, Alex Martin, and Gad Levanon Mar 2023 Report Hidden Workers - Part-Time Potential By: Joseph B. Fuller, Manjari Raman, & Francis Hintermann January 2023 Article... View Details

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Faculty & Researchers - Managing the Future of Work

related to the workforce, including the skills gap, degree inflation, care economics, the role of artificial intelligence in employment outcomes, the effectiveness of social entrepreneurs in improving education to employment outcomes, mechanisms for enhancing the... View Details

01 Dec 2018
News

Competencies and Credentials

pace of technological change, the emergence of a gig economy, and shifting global and labor markets. As faculty co-chairs of the Managing the Future of Work project, William Kerr and Joseph Fuller are leading efforts to prepare leaders... View Details

01 Jul 2021
Office Hours

Readers Ask: Which Companies Are Transforming Work?

compensation, how can managers motivate and promote freelancers? "Managers can motivate part-timers or gig workers in several ways. The first is to make them feel fully included in the group. The second is... View Details

Keywords: by Kristen Senz; Retail; Manufacturing

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Managing the Future of Work - Course Catalog

leaders in investing in good jobs that improve worker wellbeing? What role do ecosystems and local/regional economic development initiatives play? Demographics. How will companies and labor market institutions need to accommodate... View Details

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Finalists | New Venture Competition

to train their ML model and connect them to trained gig workers in developing markets. Halo Braid Yinka Ogunbiyi (MBA 2023) We reduce braiding time from hours to minutes, empowering Black salon owners to... View Details

19 Jan 2022
In Practice

7 Trends to Watch in 2022

As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of new health care technologies and delivery... View Details

Keywords: by HBS News

07 Jan 2015
Research & Ideas

The Quest for Better Layoffs

liability standards, Feuerstein ended up spending more money than he had. And the company went bankrupt. View VideoA middle-aged worker whose job was replaced by automation reflects on how the loss changed her life. As with many HBS... View Details

Keywords: by Carmen Nobel; Manufacturing

01 Jun 2023
News

Alumni and Faculty Books

corporate social responsibility, which is often little more than window dressing. The book offers an invaluable historical perspective, going back to the Quaker capitalism of George Cadbury and the worker solidarity of Edward Filene.... View Details

Keywords: Publishing Industries (except Internet); Information

30 Nov 2017
News

Happy Meals (Are Here Again)

demarcation. Now the workers are on the floor, delivering orders or helping customers with the new kiosks; Karavites has updated his employee training to include a focus on customer interaction. Average customer count is up at this... View Details

Keywords: Dan Morrell; photographed by Saverio Truglia

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