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- News (21)
- Research (27)
- Multimedia (1)
- Faculty Publications (18)
Show Results For
- All HBS Web
(64)
- News (21)
- Research (27)
- Multimedia (1)
- Faculty Publications (18)
- November–December 2020
- Article
Rethinking the On-Demand Workforce
By: Joseph B. Fuller, Manjari Raman, Allison Bailey and Nithya Vaduganathan
As companies struggle with chronic skills shortages and changing labor demographics, a new generation of talent platforms, offering on-demand access to highly trained workers, has begun to help. These platforms include marketplaces for premium expertise (such as Toptal... View Details
Keywords: Talent Acquisition; Platforms; Skilled Labor Recruitment; Gig Economy; Talent and Talent Management; Selection and Staffing; Internet and the Web; Strategy; Digital Platforms
Fuller, Joseph B., Manjari Raman, Allison Bailey, and Nithya Vaduganathan. "Rethinking the On-Demand Workforce." Harvard Business Review 98, no. 6 (November–December 2020): 96–103.
- June 2020
- Teaching Note
Catalant's Operating System for the Future of Work
By: Christopher Stanton, William R. Kerr, James Palano and Kendall Smith
This case touches on the topics of project-based work, agile methodology, and skill and talent management through Catalant's evolution as a company. Catalant’s journey to becoming a software platform and talent marketplace provides context for students to explore new... View Details
Managing the Future of Work
The nature of work is changing. As companies grapple with forces—such as rapid technological change, shifting global product and labor markets, evolving regulatory regimes, outsourcing, and the fast emergence of the gig economy—they must overcome challenges and... View Details
- February 2020 (Revised August 2020)
- Case
Catalant's Operating System for the Future of Work
By: Christopher Stanton, William R. Kerr, James Palano and Kendall Smith
This case touches on the topics of project-based work, agile methodology, and skill and talent management through Catalant's evolution as a company. Catalant’s journey to becoming a software platform and talent marketplace provides context for students to explore new... View Details
Keywords: Entrepreneurship; Information Technology; Talent and Talent Management; Business Model; Transformation
Stanton, Christopher, William R. Kerr, James Palano, and Kendall Smith. "Catalant's Operating System for the Future of Work." Harvard Business School Case 820-093, February 2020. (Revised August 2020.)
- 25 Sep 2019
- News
Not All Digital Platforms Make It To The Finish Line
- April 2019 (Revised March 2020)
- Case
Handy: The Future of Work? (A)
By: Nien-hê Hsieh and Kieron Stopforth
Witnessing numerous lawsuits alleging that online platform companies misclassified workers as contractors when they were actually employees, Handy’s founders faced a series of decisions. Handy was an online platform business that enabled customers to book appointments... View Details
Keywords: Employment; Working Conditions; Entrepreneurship; Compensation and Benefits; Internet and the Web; Ethics; Fairness; Service Industry; United States
Hsieh, Nien-hê, and Kieron Stopforth. "Handy: The Future of Work? (A)." Harvard Business School Case 319-103, April 2019. (Revised March 2020.)
- 2025
- Working Paper
The Hidden Costs of Working Multiple Jobs: Implications for Spending Behavior and Wellbeing
By: Paige Tsai and Ryan W. Buell
Problem definition: Amidst inflation, rising costs of living, an explosion in remote and gig working opportunities, and an increase in the part-time labor mix in economies around the world, it is becoming evermore commonplace for
people to earn labor income... View Details
Keywords: Behavioral Operations; Employee Behavior; Job Design and Levels; Personal Finance; Well-being; Happiness; Satisfaction; Wages
Tsai, Paige, and Ryan W. Buell. "The Hidden Costs of Working Multiple Jobs: Implications for Spending Behavior and Wellbeing." Harvard Business School Working Paper, No. 25-036, January 2025. (Revised March 2025.)
- TeachingInterests
Managing the Future of Work (MBA Education—Elective Curriculum)
The nature and scope of work is changing rapidly, creating massive business challenges in the shadow of broader political and social shifts. HBS launched a major initiative in 2017 on Managing the Future of Work to define these workplace issues and... View Details
- Web
About the Project - Managing the Future of Work
other advanced and emerging economies: Technology trends like automation and artificial intelligence Contingent workforces and the gig economy Workforce demographics and the “care economy” The middle-skills... View Details
- Web
Healthy Outcomes - Managing the Future of Work
outcomes such as higher retention and better engagement. Read the Report Featured Videos Joseph Fuller Why Employers Should Care About the Care Economy Why Employers Should Care About the Care Economy Joseph... View Details
- 26 Sep 2023
- Book
Digital Strategy: A Handbook for Managing a Moving Target
ever-increasing number of sectors, to the point that the digital-based economy will soon become the new normal (Adner et al., 2019; Cennamo et al., 2020; Dagnino & Resciniti, 2021). Concepts such as big data, artificial intelligence... View Details
- 07 Jul 2019
- HBS Case
Walmart's Workforce of the Future
Walmart has even crossed over with the gig economy by partnering with platforms including DoorDash, Postmates, Uber, and Lyft for package and grocery delivery. ‘You’re the CEO of Walmart’ So, is Walmart... View Details
- Web
Student Research - Doctoral
panel data over the period 2014-2020, we... 2025 Working Paper The Hidden Costs of Working Multiple Jobs: Implications for Spending Behavior and Wellbeing By: Paige Tsai and Ryan W. Buell Problem definition: Amidst inflation, rising costs of living, an explosion in... View Details
- Web
Faculty & Researchers - Managing the Future of Work
Fellow with CESifo in Germany, and is affiliated with the Center for Economic Policy Research in the UK. Research Employee Responses to Compensation Changes: Evidence from a Sales Firm (pdf) , Management Science, 2021. With Jason Sandvik, Richard Saouma, and Nathan... View Details
- 11 Aug 2020
- Blog Post
Supporting Independent Workers During COVID-19: One Phone Call at a Time
classmates at Harvard Business School, and became fast friends over their passion for the gig economy and the future of work. They both spent their summer before HBS working with fintech-focused venture... View Details
- 20 Nov 2024
- Podcast
Beyond exit interviews: Knowing why workers quit makes for better job matches
Thinking of employees as 'hiring' their jobs opens the way to a detailed analysis of worker motivations, frustrations, and long-term goals, which can reduce costly turnover and make career development a collaborative process. Harvard Business School professor Ethan... View Details
- 08 May 2019
- Blog Post
Top-Notch Talent Begets Top-Notch Talent
grindstone building out Prokanga’s finance practice. “The power of the HBS network when you’re building a business cannot be underestimated,” says Cheney. “It is unbelievable.” The Gig Economy Meets Wall... View Details
- 03 Jul 2024
- Podcast
Adaptable and inclusive: Kraft Heinz’s brand of workforce
Melissa Werneck, EVP and global chief people officer for the multinational food and beverage firm, on reskilling for web marketing and personalization, AI, hybrid work, and collaboration across time zones and cultures. Also, why diversity is good business for consumer... View Details
- 25 Sep 2024
- Podcast
Collective counsel: Corporate law's changing workforce and culture
Vinson and Elkins' Keith Fullenweider on recruiting team players, boosting collaboration and soft skills through targeted training and mentorship, prioritizing mental health and work-life balance, automating judiciously, and making return-to-office work. View Details