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  • All HBS Web  (5,738)
    • People  (31)
    • News  (1,292)
    • Research  (3,040)
    • Events  (22)
    • Multimedia  (27)
  • Faculty Publications  (1,590)
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  • 02 Feb 2016
  • Blog Post

A Summer Internship in General Management

Like many of his classmates, Andrew Ling (MBA 2015) decided to use the summer between his first and second year to try out something new. Formerly a consultant at McKinsey, he spent his summer working in a marketing and general View Details
Keywords: Consumer Products / Retail
  • September 1987 (Revised October 1987)
  • Background Note

The Job of the General Manager

By: James L. Heskett
Describes elements of the job of the general manager that are addressed in the Management Policy and Practice course at the Harvard Business School. These include: 1) establishing strategic direction, 2) setting goals and managing standards of performance, 3)... View Details
Keywords: Experience and Expertise; Policy; Recruitment; Working Conditions; Managerial Roles; Resource Allocation; Mission and Purpose; Performance Evaluation; Strategy; Value
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Heskett, James L. "The Job of the General Manager." Harvard Business School Background Note 388-035, September 1987. (Revised October 1987.)
  • 12 May 2015
  • Blog Post

A Summer Internship in General Management

Like many of his classmates, Andrew Ling (MBA 2015) decided to use the summer between his first and second year to try out something new. Formerly a consultant at McKinsey, he spent his summer working in a marketing and general View Details
  • September 1984
  • Background Note

Balancing General Management Responsibilities

By: Joseph L. Badaracco Jr. and Richard R. Ellsworth
Keywords: Management Practices and Processes
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Badaracco, Joseph L., Jr., and Richard R. Ellsworth. "Balancing General Management Responsibilities." Harvard Business School Background Note 385-154, September 1984.
  • August 2006 (Revised May 2007)
  • Supplement

Management Levels at Staples (B): General Manager

By: David A. Garvin and Lynne Levesque
Keywords: Management; Jobs and Positions; Retail Industry
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Garvin, David A., and Lynne Levesque. "Management Levels at Staples (B): General Manager." Harvard Business School Supplement 307-038, August 2006. (Revised May 2007.)
  • Nov 07 2022
  • Testimonial

The General Management Program Impact

  • Jun 24 2014
  • Testimonial

General Management Program: Owens Corning

  • 01 Apr 2002
  • News

How-To Book for General Managers

modules; each focuses on a single process that is essential to general managers, such as strategy development, resource allocation, decision-making, or change. The cases include detailed process descriptions as well as practical tools,... View Details
Keywords: Publishing Industries (except Internet); Information
  • 07 Nov 2022
  • Video

The General Management Program Impact

  • Dec 05 2017
  • Testimonial

Inside the General Management Program

  • March 2014
  • Case

Novartis' Sandoz: Between Generics and Pharma

By: Krishna Palepu and Carin-Isabel Knoop
Sandoz, which made a significant investment in bio-similars as a way to differentiate itself from its generic drug industry peers, has to negotiate with its parent company and the innovative pharma division on how best to commercialize its bio-similar portfolio. What... View Details
Keywords: Global Strategy And Leadership; Managing Within A Multi-Business Organization; Generic Pharmaceuticals; Global Strategy
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Palepu, Krishna, and Carin-Isabel Knoop. "Novartis' Sandoz: Between Generics and Pharma." Harvard Business School Case 114-033, March 2014.
  • 2002
  • Casebook

General Management: Processes and Action: Text and Cases

By: David A. Garvin
Keywords: General Management; Learning Organizations; Implementation; Management; Cases; Strategic Planning; Decision Making; Change Management; Leadership Style; Organizational Culture
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Garvin, David A. General Management: Processes and Action: Text and Cases. Boston: McGraw-Hill, 2002.
  • 1991
  • Book

The Craft of General Management

By: J. L. Bower
Keywords: Managerial Roles
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Bower, J. L., ed. The Craft of General Management. Boston, MA: Harvard Business School Press, 1991.
  • 1999
  • Book

Innovation and the General Manager

By: Clayton M. Christensen
Keywords: Innovation and Management
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Christensen, Clayton M. Innovation and the General Manager. Homewood, IL: Irwin/McGraw-Hill, 1999.
  • October 1986 (Revised September 1987)
  • Background Note

General Management in Diversified Firms

By: Joseph L. Badaracco Jr.
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Badaracco, Joseph L., Jr. "General Management in Diversified Firms." Harvard Business School Background Note 387-064, October 1986. (Revised September 1987.)
  • August 1985 (Revised September 1986)
  • Background Note

Role of the General Manager

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Pearson, Andrall E. "Role of the General Manager." Harvard Business School Background Note 386-041, August 1985. (Revised September 1986.)
  • April 2013 (Revised October 2013)
  • Case

Google's Project Oxygen: Do Managers Matter?

By: David A. Garvin, Alison Berkley Wagonfeld and Liz Kind
Google's Project Oxygen started with a fundamental question raised by executives in the early 2000s: do managers matter? The topic generated a multi-year research project that ultimately led to a comprehensive program, built around eight key management attributes,... View Details
Keywords: Organizational Behavior; Business Policy; General Management; Human Resource Management; Management; Leadership; Human Resources
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Garvin, David A., Alison Berkley Wagonfeld, and Liz Kind. "Google's Project Oxygen: Do Managers Matter?" Harvard Business School Case 313-110, April 2013. (Revised October 2013.)
  • January 2016 (Revised November 2018)
  • Case

Match Next: Next Generation Middle School?

By: John J-H Kim and Daniel Goldberg
This case is set in 2015 as a team at Match Education, a high performing charter middle school in Boston, explores new staffing and technology approaches in their quest to obtain what they term "jaw dropping" results. The team hopes to test and model for other schools... View Details
Keywords: General Management; K-12; Charter Schools; Public Schools; Edtech; Education; Information Technology; Management; Public Sector; Entrepreneurship; Education Industry; Boston
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Kim, John J-H, and Daniel Goldberg. "Match Next: Next Generation Middle School?" Harvard Business School Case 316-138, January 2016. (Revised November 2018.)
  • August 1983
  • Background Note

Value Creation and General Management

By: Malcolm S. Salter
Keywords: Value Creation
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Salter, Malcolm S. "Value Creation and General Management." Harvard Business School Background Note 384-080, August 1983.
  • November 1978 (Revised December 1987)
  • Background Note

Country Analysis and General Managers

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Rosenblum, John W. "Country Analysis and General Managers." Harvard Business School Background Note 379-050, November 1978. (Revised December 1987.)
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