Publications

September 1984
Background Note

Balancing General Management Responsibilities

By: Joseph L. Badaracco Jr. and Richard R. Ellsworth

Keywords: Management Practices and Processes

Nov 07 2022
Testimonial

The General Management Program Impact

September 1987 (Revised October 1987)
Background Note

The Job of the General Manager

By: James L. Heskett

Describes elements of the job of the general manager that are addressed in the Management Policy and Practice course at the Harvard Business School. These include: 1) establishing strategic direction, 2) setting goals and managing standards of performance, 3)... View Details

Keywords: Experience and Expertise; Policy; Recruitment; Working Conditions; Managerial Roles; Resource Allocation; Mission and Purpose; Performance Evaluation; Strategy; Value

Educators

02 Feb 2016
Blog Post

A Summer Internship in General Management

Like many of his classmates, Andrew Ling (MBA 2015) decided to use the summer between his first and second year to try out something new. Formerly a consultant at McKinsey, he spent his summer working in a marketing and general View Details

Keywords: Consumer Products / Retail

August 2006 (Revised May 2007)
Supplement

Management Levels at Staples (B): General Manager

By: David A. Garvin and Lynne Levesque

Keywords: Management; Jobs and Positions; Retail Industry

March 2014
Case

Novartis' Sandoz: Between Generics and Pharma

By: Krishna Palepu and Carin-Isabel Knoop

Sandoz, which made a significant investment in bio-similars as a way to differentiate itself from its generic drug industry peers, has to negotiate with its parent company and the innovative pharma division on how best to commercialize its bio-similar portfolio. What... View Details

Keywords: Global Strategy And Leadership; Managing Within A Multi-Business Organization; Generic Pharmaceuticals; Global Strategy

Educators

01 Apr 2002
News

How-To Book for General Managers

modules; each focuses on a single process that is essential to general managers, such as strategy development, resource allocation, decision-making, or change. The cases include detailed process descriptions as well as practical tools,... View Details

Keywords: Publishing Industries (except Internet); Information

Dec 05 2017
Testimonial

Inside the General Management Program

2002
Casebook

General Management: Processes and Action: Text and Cases

By: David A. Garvin

Keywords: General Management; Learning Organizations; Implementation; Management; Cases; Strategic Planning; Decision Making; Change Management; Leadership Style; Organizational Culture

1991
Book

The Craft of General Management

By: J. L. Bower

Keywords: Managerial Roles

1999
Book

Innovation and the General Manager

By: Clayton M. Christensen

Keywords: Innovation and Management

August 1983
Background Note

Value Creation and General Management

By: Malcolm S. Salter

Keywords: Value Creation

November 1978 (Revised December 1987)
Background Note

Country Analysis and General Managers

05 Dec 2017
Video

Inside the General Management Program

Jun 24 2014
Testimonial

General Management Program: Owens Corning

October 1986 (Revised September 1987)
Background Note

General Management in Diversified Firms

By: Joseph L. Badaracco Jr.

August 1985 (Revised September 1986)
Background Note

Role of the General Manager

January 2016 (Revised November 2018)
Case

Match Next: Next Generation Middle School?

By: John J-H Kim and Daniel Goldberg

This case is set in 2015 as a team at Match Education, a high performing charter middle school in Boston, explores new staffing and technology approaches in their quest to obtain what they term "jaw dropping" results. The team hopes to test and model for other schools... View Details

Keywords: General Management; K-12; Charter Schools; Public Schools; Edtech; Education; Information Technology; Management; Public Sector; Entrepreneurship; Education Industry; Boston

Educators