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Publications

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  • All HBS Web  (51)
    • News  (13)
    • Research  (34)
    • Multimedia  (1)
  • Faculty Publications  (9)

Show Results For

  • All HBS Web  (51)
    • News  (13)
    • Research  (34)
    • Multimedia  (1)
  • Faculty Publications  (9)
← Page 2 of 51 Results →
  • 01 Nov 2020
  • Research & Ideas

Good Leadership Is an Act of Kindness

normal times. ""I know you're doing the best you can." This statement is, with few exceptions, true. In scores of first-person accounts and on social media, people are reporting they are working harder than they did pre-COVID. This makes perfect sense; as layoffs and... View Details
Keywords: by Boris Groysberg and Susan Seligson
  • 09 Sep 2015
  • Research & Ideas

Leadership Lessons of the Great Recession: Options for Economic Downturns

had been in Cote’s position during the recession. Among the options students were asked to consider were whether to use layoffs or to use furloughs (also known as work sharing or short-time work), an alternative to layoffs in which... View Details
Keywords: by Sandra Sucher & Susan Winterberg; Aerospace; Electronics
  • 08 Oct 2020
  • Research & Ideas

Keep Your Weary Workers Engaged and Motivated

by the government, we had to furlough 90% of our team. They still receive benefits but no wages. We plan on bringing them all back as soon as we are allowed to reopen, but for now they have no income from the company. Many in our industry... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 16 Jun 2021
  • HBS Case

Cruising in Crisis: How Carnival Is Riding Out the COVID-19 Storm

prepared for an extended, indefinite lockdown. The company cut its annual operating expenses by $1 billion, as well as its capital costs by hundreds of millions. While some of those reductions came from laying off 820 people and View Details
Keywords: by Michael Blanding; Travel
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

this new environment.” At the outset of the crisis, most restaurants had only two to three weeks of operating reserves and those reserves were quickly exhausted. With no end date in sight of mandatory closures, owners moved quickly to View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • Web

Faculty & Researchers - Managing the Future of Work

Barron’s, 2022. The Power of Trust: How Companies Build It, Lose It, Regain It , PublicAffairs, 2021. With Shalene Gupta. How to Make Furloughs More Humane , Harvard Business Review, 2020. With Shalene Gupta. The Trust Crisis , Harvard... View Details
  • 09 Jun 2022
  • HBS Case

From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages

back and shifted its staff, furloughing some employees and placing others in temporary jobs in other industries until the company needed them back. For example, the company had created a role that it calls “restaurant operations... View Details
Keywords: by Pamela Reynolds
  • 05 May 2020
  • Research & Ideas

China Tariffs and Coronavirus a Double Hit to American Retailers

Pandemic Coverage from Around Harvard and Beyond COVID-19 Business Impact Center (Harvard Business School) How to Make Furloughs More Humane (Harvard Business Review) Coaching Your Team Through Uncertain Times (Harvard Business Review)... View Details
Keywords: by Michael Blanding
  • 07 May 2020
  • Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

Business School) How to Make Furloughs More Humane (Harvard Business Review) Coaching Your Team Through Uncertain Times (Harvard Business Review) Read COVID-19 coverage from Working Knowledge If risk of contagion persists substantially... View Details
Keywords: by Hong Luo and Alberto Galasso
  • 11 Mar 2021
  • News

Leading with Heart

wrong. That gave us a lot of clarity. And even as we did some very tough things. So we had to furlough close to 37,000 people. We had to suspend all non-essential expenditure. We had to cut salaries 50 percent, 25 percent, all the way... View Details
  • 01 May 2020
  • What Do You Think?

Does Remote Work Mix with Organizational Culture?

THE CORONAVIRUS CRISIS More Business-Related Pandemic Coverage from Around Harvard and Beyond COVID-19 Business Impact Center (Harvard Business School) How to Make Furloughs More Humane (Harvard Business Review) Coaching Your Team Through... View Details
Keywords: by James Heskett
  • 27 Apr 2020
  • Research & Ideas

How Remote Work Changes What We Think About Onboarding

at the end of the first week and at the end of the first month. THE CORONAVIRUS CRISIS More Business-Related Pandemic Coverage from Around Harvard and Beyond COVID-19 Business Impact Center (Harvard Business School) How to Make Furloughs... View Details
Keywords: by Boris Groysberg
  • 17 Dec 2015
  • News

Examining Global Workforce Management

in Brazil. Furloughs as an alternative to layoffs are used less frequently in the United States than in the rest of the world. Sucher’s case on Honeywell reveals how the firm—the only one of its US peers to use View Details
  • 19 Nov 2020
  • News

How Panera’s CEO Learned to Go Against the Grain

Photo courtesy of Panera Bread Photo courtesy of Panera Bread As the CEO of Panera Bread Co, Niren Chaudhary (AMP 191, 2016) was intent on finding ways to make sure the company’s workers weren’t left behind during the pandemic. The company invited its View Details
Keywords: Food Services and Drinking Places; Hospitality
  • 04 Dec 2020
  • News

Hour by Hour

pitch what we’re doing, it makes sense to them,” observes Morris. Not only with companies, he says, but also with former employees who may have lost jobs or been placed on furlough and, through Syrg, are able now to make use of their... View Details
  • 25 Feb 2020
  • News

Why Layoffs are a Losing Strategy

written numerous cases on other companies that have forged a new path for workforce management, such as Honeywell, which chose to institute furloughs during the 2008 recession instead of layoffs, and Nokia, which built its Bridge program... View Details
Keywords: April White; Telecommunications; Information
  • 01 May 2020
  • In Practice

COVID-19’s Hard Lessons Might Prepare Business for Climate Change

The coronavirus pandemic caught the business world by surprise, but the catastrophe might force companies to face a crisis that has been unfolding in plain sight: climate change.  We asked faculty members affiliated with the Business and Environment Initiative at... View Details
Keywords: by Danielle Kost
  • 04 May 2020
  • Research & Ideas

Predictions, Prophets, and Restarting Your Business

School) How to Make Furloughs More Humane (Harvard Business Review) Coaching Your Team Through Uncertain Times (Harvard Business Review) Read COVID-19 coverage from Working Knowledge Consistent messaging to customers A problem with... View Details
Keywords: by Frank V. Cespedes
  • 13 Apr 2020
  • Research & Ideas

Small Businesses Are Worse Off Than We Thought

firms are temporarily closed and 40 percent of the workforce, on average, has been laid off or furloughed since late January. Retail, entertainment, food services, hospitality, and personal services industries have been hit hardest as... View Details
Keywords: by Kristen Senz; Financial Services
  • 28 Oct 2020
  • Blog Post

Keep Your Weary Workers Engaged

need help for the next many months to keep theirs and others’ spirits high so we can keep them for when we recover.” “How to motivate a team that has been furloughed? With our operations totally shut down by the government, we had to View Details
Keywords: All Industries
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