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  • All HBS Web  (336)
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Show Results For

  • All HBS Web  (336)
    • News  (90)
    • Research  (217)
    • Events  (1)
    • Multimedia  (1)
  • Faculty Publications  (145)
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  • November 2004 (Revised October 2005)
  • Supplement

Leading the Josie Esquivel Franchise (B)

By: Boris Groysberg and Laura Morgan Roberts
Supplements the (A) case. View Details
Keywords: Entertainment and Recreation Industry
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Groysberg, Boris, and Laura Morgan Roberts. "Leading the Josie Esquivel Franchise (B)." Harvard Business School Supplement 405-027, November 2004. (Revised October 2005.)
  • November 1984 (Revised March 1985)
  • Case

First Interstate Bancorp Franchising Program

By: Dwight B. Crane
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Crane, Dwight B. "First Interstate Bancorp Franchising Program." Harvard Business School Case 285-054, November 1984. (Revised March 1985.)
  • July 1985 (Revised February 1992)
  • Case

Workbench (B): Assessment of the Franchising Program

By: Walter J. Salmon
Keywords: Franchise Ownership
Citation
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Salmon, Walter J. "Workbench (B): Assessment of the Franchising Program." Harvard Business School Case 586-019, July 1985. (Revised February 1992.)
  • July 2017
  • Teaching Note

Valerie Daniels-Carter: High Growth Entrepreneurship via Franchising

By: Steven Rogers and Alyssa Haywoode
Teaching Note for HBS No. 317-030. View Details
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Rogers, Steven, and Alyssa Haywoode. "Valerie Daniels-Carter: High Growth Entrepreneurship via Franchising." Harvard Business School Teaching Note 318-024, July 2017.
  • November 2003 (Revised October 2005)
  • Case

Leading the Josie Esquivel Franchise (A)

By: Boris Groysberg and Laura Morgan Roberts
Reviews Josie Esquivel's career history, detailing how, through her personal attributes, skills, experiences, and organizational practices she has developed into a star analyst. Should Esquivel accept an offer to leave Lehman Brothers for Morgan Stanley? To make this... View Details
Keywords: Experience and Expertise; Decision Choices and Conditions; Resignation and Termination; Job Offer; Franchise Ownership; Performance; Personal Development and Career; Personal Characteristics; Competitive Strategy; Competitive Advantage
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Groysberg, Boris, and Laura Morgan Roberts. "Leading the Josie Esquivel Franchise (A)." Harvard Business School Case 404-054, November 2003. (Revised October 2005.)
  • 1993
  • Chapter

Decomposing a Brand's Customer Franchise into Buyer Types

By: J. McQueen, J. Foley and J. A. Deighton
Keywords: Brands and Branding; Customers; Demand and Consumers
Citation
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McQueen, J., J. Foley, and J. A. Deighton. "Decomposing a Brand's Customer Franchise into Buyer Types." In Brand Equity and Advertising: Advertising's Role in Building Strong Brands, edited by D. A. Aaker and A. L. Hillsdale. Hillsdale, NJ: Lawrence Erlbaum Associates, 1993.
  • November 2009
  • Article

Organizational Design and Control across Multiple Markets: The Case of Franchising in the Convenience Store Industry

By: Dennis Campbell, Srikant M. Datar and Tatiana Sandino
Many companies operate units that are dispersed across different types of markets, and thus serve significantly diverging customer bases. Such market-type dispersion is likely to compromise the headquarter's ability to control its local managers' behavior and satisfy... View Details
Keywords: Market Dispersion; Decentralization; Incentives; Business Headquarters; Geographic Location; Governance Controls; Distribution; Organizational Design; Franchise Ownership; Retail Industry
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Campbell, Dennis, Srikant M. Datar, and Tatiana Sandino. "Organizational Design and Control across Multiple Markets: The Case of Franchising in the Convenience Store Industry." Accounting Review 84, no. 6 (November 2009): 1749–1779.
  • 2008
  • Working Paper

Organizational Design and Control across Multiple Markets: The Case of Franchising in the Convenience Store Industry

By: Dennis Campbell
Many companies operate units which are dispersed across different types of markets, and thus serve significantly diverging customer bases. Such market-type dispersion is likely to compromise the headquarters' ability to control its local managers' behavior and... View Details
Keywords: Business Headquarters; Customer Focus and Relationships; Geographic Location; Governance Controls; Organizational Design; Franchise Ownership; Retail Industry
Citation
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Campbell, Dennis. "Organizational Design and Control across Multiple Markets: The Case of Franchising in the Convenience Store Industry." Harvard Business School Working Paper, No. 08-091, April 2008.
  • Article

A Model for Managing System Conflict during Franchise Expansion

By: P. J. Kaufmann and V. K. Rangan
Keywords: Management; System; Conflict and Resolution; Business Ventures; Expansion
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Kaufmann, P. J., and V. K. Rangan. "A Model for Managing System Conflict during Franchise Expansion." Journal of Retailing 66, no. 2 (Summer 1990): 155–173.
  • June 1999
  • Teaching Note

Hamilton Financial Investments: A Franchise Built on Trust TN

By: Robert L. Simons and Antonio Davila
Teaching Note for (9-198-089). View Details
Keywords: Financial Services Industry; Banking Industry
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Simons, Robert L., and Antonio Davila. "Hamilton Financial Investments: A Franchise Built on Trust TN." Harvard Business School Teaching Note 199-059, June 1999.

    Organizational Design and Control Across Multiple Markets: The Case of Franchising in the Convenience Store Industry

    Many companies operate units that are dispersed across different types of markets, serving significantly diverging customer bases. Such dispersion is likely to compromise headquarters' ability to control local managers' behavior and satisfy the needs of different... View Details
    • 1989
    • Chapter

    Model of Franchiser Market Penetration in an Area of Dominant Influence

    By: V. K. Rangan and Patrick J Kaufmann
    Keywords: Franchise Ownership; Market Participation; Power and Influence
    Citation
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    Rangan, V. K., and Patrick J Kaufmann. "Model of Franchiser Market Penetration in an Area of Dominant Influence." In Retail and Marketing Channels: Economic and Marketing Perspectives on Producer-Distributor Relationships, edited by Luca Pellegrini. London: Routledge, 1989.
    • September 2012 (Revised January 2013)
    • Case

    SMARTBITES (A)

    By: Michael Roberts, Jeronimo Silva and Amar Bhide
    The case describes a Turkish brother-sister team who are evaluating the option of acquiring and operating a franchise of a US bakery/cafe in Turkey. They are comparing this option to that of simply starting a similar business. View Details
    Keywords: Franchising; Start-up; Franchise Ownership; Family Ownership; Business Startups; Cost vs Benefits; Multinational Firms and Management; Food and Beverage Industry; Retail Industry; Turkey; United States
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    Roberts, Michael, Jeronimo Silva, and Amar Bhide. "SMARTBITES (A)." Harvard Business School Case 813-074, September 2012. (Revised January 2013.)
    • January 2013
    • Supplement

    SMARTBITES (D): February 2010

    By: Michael Roberts and Amar Bhide
    The case describes a Turkish brother and sister team who are evaluating the option of acquiring and operating a franchise of a large US bakery/cafe for Turkey. They are comparing this option to that of simply starting a similar business. View Details
    Keywords: Franchising; Startups; Franchise Ownership; Business Startups; Food and Beverage Industry; Turkey
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    Roberts, Michael, and Amar Bhide. "SMARTBITES (D): February 2010." Harvard Business School Supplement 813-112, January 2013.
    • January 2013
    • Supplement

    SMARTBITES (C): June 2009

    By: Michael Roberts and Amar Bhide
    The case describes a Turkish brother and sister team who are evaluating the option of acquiring and operating a franchise of a large US bakery/cafe for Turkey. They are comparing this option to that of simply starting a similar business. View Details
    Keywords: Franchising; Startups; Franchise Ownership; Business Startups; Food and Beverage Industry; Turkey
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    Roberts, Michael, and Amar Bhide. "SMARTBITES (C): June 2009." Harvard Business School Supplement 813-111, January 2013.
    • April 2007 (Revised April 2010)
    • Teaching Note

    Leading the Josie Esquivel Franchise (TN) (A), (B), & (C)

    By: Laura Morgan Roberts and Boris Groysberg
    Keywords: Business Ventures
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    Roberts, Laura Morgan, and Boris Groysberg. "Leading the Josie Esquivel Franchise (TN) (A), (B), & (C)." Harvard Business School Teaching Note 407-099, April 2007. (Revised April 2010.)
    • December 2020
    • Case

    Tencent: Combining Technology and Culture

    By: Elie Ofek, Billy Chan and Dawn H. Lau
    Tencent, one of the largest Internet conglomerates in China, had a vision to become a "Tech+Culture" firm. With dominant market shares in online games and social networking, it had built a vast Internet-based entertainment ecosystem, and was now focused on cultural... View Details
    Keywords: Media Franchise; Marketing; Market Entry and Exit; Product Launch; Strategy; Culture; China
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    Ofek, Elie, Billy Chan, and Dawn H. Lau. "Tencent: Combining Technology and Culture." Harvard Business School Case 521-066, December 2020.
    • January 2013
    • Supplement

    SMARTBITES (B): May 2009

    By: Michael Roberts and Amar Bhide
    The case describes a Turkish brother and sister team who are evaluating the option of acquiring and operating a franchise of a large US bakery/cafe for Turkey. They are comparing this option to that of simply starting a similar business. View Details
    Keywords: Franchising; Start-up; Franchise Ownership; Business Startups; Food and Beverage Industry; Turkey
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    Roberts, Michael, and Amar Bhide. "SMARTBITES (B): May 2009." Harvard Business School Supplement 813-110, January 2013.
    • January 2005 (Revised October 2005)
    • Supplement

    Leading the Josie Esquivel Franchise (C): Definition of Success over Time

    By: Boris Groysberg and Laura Morgan Roberts
    Supplements the (A) case. View Details
    Keywords: Entertainment and Recreation Industry
    Citation
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    Groysberg, Boris, and Laura Morgan Roberts. "Leading the Josie Esquivel Franchise (C): Definition of Success over Time." Harvard Business School Supplement 405-072, January 2005. (Revised October 2005.)
    • 08 May 2008
    • Working Paper Summaries

    Organizational Design and Control across Multiple Markets: The Case of Franchising in the Convenience Store Industry

    Keywords: by Dennis Campbell, Srikant M. Datar & Tatiana Sandino; Retail; Food & Beverage
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