Franchise Risk - Publications - Faculty & Research

15 Mar 2011
First Look

First Look: March 15

failed to address important measurement and valuation issues that have arisen in the past 40 years of practice. This gap is illustrated with missed opportunities in risk measurement and management and the estimation of the fair value of... View Details

Keywords: Sean Silverthorne

01 Mar 2024
News

Game On

It’s raining in Sarasota. And not a light sprinkle but a proper, Florida drenching, so the outdoor courts at the Pickleball Club’s Lakewood Ranch location are deserted. Inside is a different story. Most of the 12 courts are in play. With four people to a court, all... View Details

Keywords: Jen McFarland Flint; photographed by Edward Linsmier; Amusement, Gambling, and Recreation Industries; Arts, Entertainment

Web

Skydeck - Alumni

Moment” What can Silicon Valley learn from frontier innovators? And what happens if the startup capital of the world ignores these lessons? A Creator in the Era of Disruption Lessons from an Indonesian entrepreneur aiming for impact, not exit The Camel and the Unicorn... View Details

22 Nov 2023
News

So You Want to Join a Startup

regional franchise of a fast-growing restaurant promotion company, was ultimately successful, named to the Inc 500 list of fastest growing private US companies, and launching Bessalel's 30-year career as an entrepreneur and investor.... View Details

31 Jul 2023
News

Striving for Imperfection

smart enough to let him do that experimentation. Eight years elapsed before that became a commercial product. It’s amazing that Nestle, that had two big existing franchises in coffee—instant and stove top—was willing to View Details

Keywords: Management of Companies and Enterprises; Management

January 2024 (Revised June 2024)
Case

School of Rock: Tuning into Structured Empowerment (A)

By: Tatiana Sandino, Jeffrey Rayport, Samuel Grad and Stacy Straaberg

In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price’s hire in 2017, School of Rock’s nonconformist rock ‘n’ roll culture led to variability in teaching styles,... View Details

Citation

Educators

Purchase

07 Apr 2015
News

Warrior Spirit

week, coupled with the very real risk (in Sityodtong’s mind, at least) that he would fail to successfully complete his MBA. But his mother convinced him to take out loans, and was equally determined that her younger son should continue... View Details

Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Technical and Trade Schools; Educational Services

07 Nov 2012
HBS Case

HBS Cases: Sir Alex Ferguson--Managing Manchester United

decades—he has been at his current club, Manchester United, for over a quarter of a century. Under his leadership, United has become one of the world's most successful franchises in all of sports. So when I learned through an industry... View Details

Keywords: by Sean Silverthorne; Sports; Entertainment & Recreation

22 Feb 2022
News

New Urban Order

greatest risk from the disastrous effects of sea-level rise. Yet cities also have the ability to act without waiting for state and federal action, adds Raphael Carty (MBA 1983), former CEO of Callida Energy, a software startup focused on... View Details

Keywords: Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by; energy; environment; sustainability; entrepreneurship; Transit and Ground Passenger Transportation; Transportation; Water, Sewage and Supply Systems; Utilities; Construction of Buildings; Construction; Waste Management and Remediation Services; Corporate Services

01 Dec 2013
News

Faster, Bigger, Stronger: Supersizing the NFL

teams; the worst-performing franchises have the first picks in the league's annual draft of college players; and salary caps help ensure that wealthier teams can't just buy up all the best players. A congressional partial exemption from... View Details

Keywords: Finance; Management; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

30 Oct 2018
First Look

New Research and Ideas, October 30, 2018

2018 Northamption, MA: Edward Elgar Publishing Varieties of Green Business: Industries, Nations and Time By: Jones, G. Abstract—Published at a time of ever-increasing warnings that the pace of climate change and other environmental changes View Details

Keywords: Dina Gerdeman

01 Feb 1998
News

Running Up the Score

huge that the economic benefits to a franchise far outweigh the risks of relocation, at least in the short term." Pitching and Catching Another lucrative revenue stream for the professional leagues and their... View Details

Keywords: Garry Emmons

20 May 2008
First Look

First Look: May 20, 2008

such as stable value funds, balanced funds, and life-cycle (or target date) funds. We find that life-cycle funds designed to match the risk tolerance and investment horizon of investors have small welfare costs. All other choices,... View Details

Keywords: Martha Lagace

01 Jun 2025
News

Barbie: Reviving a Cultural Icon at Mattel

Creating Brand Value, Ofek and his co-authors look at the company’s evolution from toy manufacturer to IP franchise manager and the reinvigoration of the famous and famously fraught brand. It wasn’t just the considerable hype around the... View Details

Keywords: Christine Speer Lejeune; Illustrations by Miguel Porlan; Educational Services

December 2000 (Revised February 2007)
Case

Achieving Customer Satisfaction at Pizza Hut (A)

By: V.G. Narayanan and Preeti Choudhary

Describes how Pizza Hut measures and monitors customer satisfaction, customer complaints, and the quality of its retail locations. View Details

Keywords: Customer Satisfaction; Management Analysis, Tools, and Techniques; Management Systems; Risk Management; Franchise Ownership; Performance Evaluation; Problems and Challenges; Quality; Food and Beverage Industry; Service Industry

Citation

Educators

15 Apr 2008
First Look

First Look: April 15, 2008

Working PapersOrganizational Design and Control across Multiple Markets: The Case of Franchising in the Convenience Store Industry Authors:Dennis Campbell, Srikant M. Datar, and Tatiana Sandino Abstract Many companies operate units... View Details

Keywords: Martha Lagace

14 Mar 2017
First Look

First Look at New Research, March 14

https://www.hbs.edu/faculty/Pages/item.aspx?num=52405 forthcoming Critical Finance Review Inflation Bets or Deflation Hedges? The Changing Risks of Nominal Bonds By: Campbell, John Y., Adi Sunderam, and Luis M. Viceira Abstract—The... View Details

Keywords: Sean Silverthorne

01 Oct 2000
News

Books

economies and cultures. Understanding this phenomenon of design evolution, the authors write, "is crucial to comprehending the opportunities and the risks that change creates." The authors describe their book as an examination of "the... View Details

28 May 2013
Research & Ideas

Can LEGO Snap Together a Future in Asia?

more localized products coupled with licensing agreements linked to specific movie franchises might be an option, but an expensive one. The company also had to consider that "diminishing play time and the threat of a disruptive... View Details

Keywords: by Kim Girard; Entertainment & Recreation

07 Feb 2011
Lessons from the Classroom

Creating the Founders’ Dilemmas Course

to deal with the big risks introduced by that decision; and Jim Triandiflou, founder and CEO of Ockham Technologies, who worries about losing control of the company as he and his cofounder consider various financing offers. By engaging in... View Details

Keywords: by Carmen Nobel; Education

Publications