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Show Results For
- All HBS Web
(10,586)
- People (28)
- News (2,272)
- Research (5,754)
- Events (70)
- Multimedia (100)
- Faculty Publications (3,899)
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- 01 Nov 2009
- News
Starbucks focuses on relevance over cool as 4Q earnings loom
- 22 Apr 2015
- News
The king of soya focuses on a high-tech vision of farming
- 23 Jan 2020
- News
Digital Transformation’s Emerging Effect on Customer Expectations
- 16 Jul 2010
- News
Health Insurance Rate Wars - Are We Focused on the Right Fight?
- 01 Apr 2002
- News
New Director of MBA Career Services Focuses on Power of Alumni Network
start on developing the expertise required for a successful network job search, a skill that will be even more useful later in their careers. The process also requires more time and thought. "People are less likely to automatically follow... View Details
- 01 Jun 1999
- News
Q & A: Pat Russo - Focused on the Future at Lucent Technologies
degree but by many other things as well. We try to understand our customers' needs, one customer at a time. We've talked about cutting-edge technology. What about the needs of emerging market countries? The... View Details
- 23 May 2012
- News
Start-Up Customer Service 101
- 01 Mar 2009
- News
Local Customs
of opening fifty ‘microfactories’ around the globe, each building 2,000 units a year of cars customized to fit different regions’ local tastes,” the Boston Herald reported (December 15, 2008). Invoking the sudsy success story of Jim Koch... View Details
- 19 Feb 2019
- News
Unlocking the Customer Value Chain
- 17 Dec 2018
- News
Proven Skincare's Ming Zhao on Applying AI to Customized Cosmetics
- 27 Mar 2025
- News
How One Company Used AI to Broaden Its Customer Base
- 01 Dec 2014
- News
Customizing Couture Online
pieces that really worked for a particular individual were limited,” says Magnúsdóttir, who also cofounded Moda Operandi, a “pretail” site giving customers first access to items straight from the runway. On... View Details
- 02 Apr 2019
- News
The Right Way to Get Your First 1,000 Customers
- 02 Sep 2011
- News