Focusing On Customers - Publications - Faculty & Research

01 Nov 2009
News

Starbucks focuses on relevance over cool as 4Q earnings loom

22 Apr 2015
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The king of soya focuses on a high-tech vision of farming

11 Jun 2015
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Focusing On Women's Advancement Blinds Companies To Their Real Problem: Overworking Everyone

23 Jan 2020
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Digital Transformation’s Emerging Effect on Customer Expectations

01 Apr 2002
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New Director of MBA Career Services Focuses on Power of Alumni Network

start on developing the expertise required for a successful network job search, a skill that will be even more useful later in their careers. The process also requires more time and thought. "People are less likely to automatically follow... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

16 Jul 2010
News

Health Insurance Rate Wars - Are We Focused on the Right Fight?

26 Feb 2021
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Harvard professor: Focusing on time instead of money can make you happier ― here’s how

09 Jul 2013
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New Report from Harvard Business School/Harvard Medical School Focuses on Challenge of Healthcare Innovation

01 Jun 1999
News

Q & A: Pat Russo - Focused on the Future at Lucent Technologies

degree but by many other things as well. We try to understand our customers' needs, one customer at a time. We've talked about cutting-edge technology. What about the needs of emerging market countries? The... View Details

01 Mar 2009
News

Local Customs

of opening fifty ‘microfactories’ around the globe, each building 2,000 units a year of cars customized to fit different regions’ local tastes,” the Boston Herald reported (December 15, 2008). Invoking the sudsy success story of Jim Koch... View Details

Keywords: Transportation Equipment Manufacturing; Manufacturing; Motor Vehicle and Parts Dealers; Retail Trade; Transportation

23 May 2012
News

Start-Up Customer Service 101

19 Feb 2019
News

Unlocking the Customer Value Chain

17 Dec 2017
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Indie bookstores’ surprising revival based on giving customers ‘an experience’

01 Dec 2014
News

Customizing Couture Online

pieces that really worked for a particular individual were limited,” says Magnúsdóttir, who also cofounded Moda Operandi, a “pretail” site giving customers first access to items straight from the runway. On... View Details

Keywords: April White; fashion; Professional Services