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- All HBS Web (83)
- Faculty Publications (19)
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- 04 Oct 2011
- First Look
First Look: October 4
from the institutional status quo, namely, (1) changes that diverge from the institutionalized template of role division among organizations and (2) changes that diverge from the institutionalized template of role division among... View Details
Keywords: Sean Silverthorne
- Research Summary
Capitalism as a System of Governance
My research interest is in further exploration of the analytic utility of an original conception of capitalism as an indirect, three level system of governance for the economic relationships within political entities, and mostly within nation states. This three level... View Details
- 05 May 2014
- Research & Ideas
Reflecting on Work Improves Job Performance
actually talking to each other, an effect might exist." Next, the researchers recruited 178 university students to participate in the same experiment as the first study, but with two key differences: One, they were not paid based on their performance; rather, they all... View Details
Keywords: by Carmen Nobel
- 05 Dec 2016
- Research & Ideas
How To Deceive Others With Truthful Statements (It's Called 'Paltering,' And It's Risky)
Administration in the Negotiation, Organizations & Markets Unit at Harvard Business School. “People seem to be using this strategy because in their minds, they’re telling the truth, so they think they’re being honest. But the people... View Details
Keywords: by Dina Gerdeman
- 24 Jul 2007
- First Look
First Look: July 24, 2007
collaboration. Second, they didn't organize effectively for collaboration, believing that innovation could be managed much like production and partners treated like "suppliers." And third, they didn't invest in building... View Details
Keywords: Martha Lagace
- 31 May 2011
- Research & Ideas
Japan Disaster Shakes Up Supply-Chain Strategies
causing many companies to rethink their supply chain strategies, which suddenly seem extremely fragile. When a natural disaster hits, relief organizations such as the Red Cross and Doctors Without Borders swing into action with... View Details
- 31 Jul 2019
- Research & Ideas
Distressed Employees? Try Resilience Training
alternative or a supplement.” Whillans says an online program may also encourage higher participation rates than certain special events that companies organize to encourage people to relax. For example, a bag lunch get-together or an ice... View Details
- 08 Aug 2005
- Research & Ideas
A Balanced Scorecard Approach To Measure Customer Profitability
and administrative costs into the cost of serving individual customers. Either they treat all such costs as fixed-period costs and don't drive them to the customer level, or they use high-level, inaccurate methods, such as allocating a View Details
Keywords: by Robert S. Kaplan
- 08 Sep 2008
- HBS Case
The Value of Environmental Activists
There are many methods, most financial, to measure the success of companies in meeting goals. But the question becomes a lot harder at Harvard Business School when MBAs are challenged to measure the efforts of environmental organizations like Greenpeace and the World... View Details
- 18 Sep 2017
- Research & Ideas
'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing
nothing.” Not social enough Commercial appeals often fall flat on social networks, which many consumers believe should be a place for conversations strictly among people they know. “If you and I are having a conversation and someone... View Details
- 18 Aug 2003
- Research & Ideas
How New Managers Become Great Managers
promoted to vice president and divisional merchandise manager for furniture and decorative supplies. There she had profit and loss responsibility for $350 million and twelve people in an area with poor assortment of merchandise, flat... View Details
Keywords: by Linda Hill
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
last spring, at the height of pandemic lockdowns. And before the pandemic, social media use had been flat for four years as these advertising channels became more cluttered and distrusted, offering marketers diminishing returns. “Managers... View Details
Keywords: by Kristen Senz
- 12 Oct 2016
- Research & Ideas
Break the Rules of How Business is Done
or managers to report to. Many other companies have taken similar approaches not only to attempt to operate more efficiently, but also to attract and retain talent by differentiating their companies from the mainstream. Whether or not the super View Details
Keywords: by Julia B. Austin
- 14 May 2008
- Research & Ideas
Getting Down to the Business of Creativity
business world. Yet any entrepreneur can attest to the creative power required to build an organization where none existed before. "Look, I made a hat /Where there never was a hat," sings Georges Seurat in the musical Sunday in... View Details
- 27 Aug 2013
- First Look
First Look: August 27
Journal of Economic Behavior & Organization Simplification and Saving By: Beshears, John, James J. Choi, David Laibson, and Brigitte C. Madrian Abstract—The daunting complexity of important financial decisions can lead to... View Details
Keywords: Sean Silverthorne
- 11 Sep 2012
- First Look
First Look: September 11
Churchill and Judah Folkman-and telling the stories of how they came to power and how they made the most important decisions of their lives, Indispensable reveals how, when, and where a single individual in the right place at the right time can save or destroy the... View Details
Keywords: Sean Silverthorne
- 08 Apr 2014
- First Look
First Look: April 8
flat and statistically insignificant. These empirical facts contradict the conventional wisdom and constitute a challenge for the existing theories on upstream capital flows and global imbalances. Download working paper:... View Details
Keywords: Sean Silverthorne
- 06 Aug 2018
- Research & Ideas
Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels
the boom in LED manufacturing, Chinese local governments would pay for 100 percent of the cost of the metal organic chemical vapor deposition (MOCVD) tool used to make LEDs, so naturally what followed was a dramatic over-expansion of... View Details
- 15 Oct 2012
- Research & Ideas
Why Business IT Innovation is so Difficult
organization is crucial. "Don't treat it like plumbing," says McElheran. "I don't know a CEO who is deeply concerned about the firm's sewer system." Long-term horizon. Transforming business processes takes time, so companies need to be... View Details
Keywords: by Maggie Starvish
- 03 Jun 2015
- What Do You Think?
Is the Time Right for Self-Management?
added, "Holacracy strikes me as a positive way to manage professionals, especially in flat organizations where job advancement is limited." Brooks Tanner commented, "Regardless of its level of... View Details