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- All HBS Web
(95)
- News (23)
- Research (46)
- Multimedia (1)
- Faculty Publications (13)
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- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
acknowledge the impact it was having on people’s lives. Consumers also warned against brands taking advantage of the crisis. Consumers’ survey responses indicated that brand storytelling should focus on providing real solutions to the crisis rather than hard-core... View Details
Keywords: by Jill Avery and Richard Edelman
- 28 May 2014
- Research & Ideas
Building Histories of Emerging Economies One Interview at a Time
world's largest non-governmental organization. An extensively updated website highlighting dozens of interviews and associated research has just been made public. The project—which includes links to supporting information about the... View Details
Keywords: by Julia Hanna
- 24 Sep 2024
- Research & Ideas
Why Small Businesses Deserve More Credit
study with Deniz Aydin, an assistant professor at Washington University in St. Louis’s Olin Business School. Test case in Turkey To test how small firms manage and use their debt, Aydin and Kim turned to extensive lending data from a... View Details
- 19 Nov 2013
- First Look
First Look: November 19
for this trend is that citizens may be unaware of both the services provided by government and the impact of those services on their lives. In an experiment, Boston-area residents interacted with a website that visualizes both service View Details
Keywords: Sean Silverthorne
- 02 May 2011
- Research & Ideas
Casino Payoff: Hands-Off Management Works Best
Learning Effects of Monitoring by Dennis Campbell and Francisco de Asís Martinez-Jerez of HBS and Marc Epstein of Rice University, are the result of an extensive study of the culture and management style at six hotels in the MGM-Mirage... View Details
- 25 Aug 2003
- Research & Ideas
Studying Japan from the Inside
deep financial distress and had no choice but seek a foreign partner. Ghosn, who had never worked in Japan but had extensive experiences in other parts of the world, motivated the middle management at Nissan and transformed the culture of... View Details
Keywords: by Cynthia Churchwell
- 04 Oct 2006
- Lessons from the Classroom
Surviving Success: When Founders Must Go
developing Wily's technology, landing some important sales, and leading a strategic transformation of the company, David Strohm (MBA '80), a VC advisor on Wily's board, requested that Cirne step down to CTO and clear the way for an... View Details
- 01 Mar 2016
- First Look
March 1, 2016
Enforcement: Evidence from Two Field Experiments By: Luo, Hong, and Julie Holland Mortimer Abstract—Effective dispute resolution is important for reducing private and social costs. We study how resolution responds to changes in price and communication using a new,... View Details
Keywords: Sean Silverthorne
- 30 Oct 2005
- Research & Ideas
Tuning Jobs to Fit Your Company
information, and attempting to influence the work of others. An employee with a narrow span of influence does not need to pay much attention to people outside his small area to do his job effectively. An individual with a wide span must interact View Details
Keywords: by Robert Simons
- 10 Mar 2015
- First Look
First Look: March 10
introduces methods for increasing the efficiency of retail store liquidation, which we define as the time-constrained divestment of retail outlets through an in-store sale of inventory. The retail industry depends extensively on... View Details
Keywords: Carmen Nobel
- 26 Feb 2007
- Research & Ideas
The Power of the Noncompete Clause
liquidity events such as initial public offerings and mergers. For example, when speech-recognition supplier ScanSoft acquired Nuance in October 2005, twelve of Nuance's thirteen research and development engineers left for Yahoo. The Santa Clara County judge refused... View Details
Keywords: by Martha Lagace
- 20 Feb 2006
- HBS Case
Oprah: A Case Study Comes Alive
disclose extensive financial information. Thus Koehn and her team had to search high and low to try to piece together Winfrey's business model and understand her company's revenues, costs, and competitive advantage in the crowded,... View Details
- 02 Aug 2016
- First Look
August 2, 2016
reducing private and social costs. We study how resolution responds to changes in price and communication using a new, extensive dataset of copyright infringement incidences by firms. The data cover two field experiments run by a large... View Details
Keywords: Sean Silverthorne
- 05 Sep 2012
- First Look
First Look: September 5
criteria with which, as extensive evidence has shown, most people evaluate policy. In particular, if the classic principle of Equal Sacrifice augments the standard Utilitarian criterion, optimal tagging is limited. Calibrated simulations... View Details
Keywords: Sean Silverthorne
- 12 Jul 2006
- Research & Ideas
Competition the Cure for Healthcare
treatment, and costs go down. If you avoid making mistakes, costs go down. If excellent surgery allows the patient to go home sooner, costs go down. If you actually cure the disease, the patient does not need to have any more office visits or drugs. And so on, as we... View Details
- 20 Feb 2018
- First Look
First Look at New Research and Ideas, February 20, 2018
Experiments By: Luo, Hong, and Julie Holland Mortimer Abstract—Effective dispute resolution is important for reducing private and social costs. We study how resolution responds to changes in price and communication using a new, extensive... View Details
Keywords: Sean Silverthorne
- 29 Mar 2016
- First Look
March 29, 2016
dynamic capture of these metrics via our new electronic health record (EHR) was developed at our institution. Methods. Contemporary breast cancer literature on treatment options, expected outcomes, and potential complications was View Details
Keywords: Sean Silverthorne
- 16 Sep 2014
- First Look
First Look: September 16
stage-to redefine the roles and responsibilities of a public corporation in the 21st century. Based on extensive interviews conducted with Schultz and other Starbucks executives from 2011 to 2014, the case offers a range of vital lessons... View Details
Keywords: Sean Silverthorne
- 20 Nov 2006
- Research & Ideas
Open Source Science: A New Model for Innovation
scientific problem solving? Yes, and it comes from an unexpected and unrelated corner of the universe: open source software development. That's the view of Karim R. Lakhani, an assistant professor at Harvard Business School with an View Details
Keywords: by Martha Lagace
- 24 May 2011
- First Look
First Look: May 24
ideas to a wider audience. The chapter looks at the origins of Porter's interest in clusters, which turns out to be a natural extension of his earlier work on companies. It identifies the key characteristics of Porter's conceptual... View Details
Keywords: Sean Silverthorne