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Publications

Filter Results: (74) Arrow Down
Filter Results: (74) Arrow Down Arrow Up

Show Results For

  • All HBS Web  (74)
    • News  (24)
    • Research  (44)
  • Faculty Publications  (12)

Show Results For

  • All HBS Web  (74)
    • News  (24)
    • Research  (44)
  • Faculty Publications  (12)
← Page 2 of 74 Results →
  • 26 Apr 2022
  • Book

What Does Your Business Stand For? Why Building Trust Starts with Purpose

that allowed employees to propose new projects to work on in accordance with the firm’s strategy. Employees, managers, and lead ers voted to determine which projects the company would prioritize. Afterward, employees could decide which... View Details
Keywords: by Ranjay Gulati
  • Web

Case Studies - Social Impact Collaboratory

investors as well as trustees of leading nonprofits had expressed uncertainty about whether MRIs were compatible with a board’s fiduciary duties. Darren wondered if his board held the same view. This case will explore the process and... View Details
  • 18 Sep 2017
  • Research & Ideas

'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing

allowing them to weigh in on every message a brand posts—all for plenty of public eyes to see. Inappropriate messaging Cheerios attempted to express sympathy after Prince died,  but its “Rest in peace” tweet received a vicious... View Details
Keywords: by Dina Gerdeman; Advertising; Technology
  • 15 Oct 2001
  • Research & Ideas

What You Don’t Know About Making Decisions

listening. —David Garvin and Michael Roberto Some questions open up discussion; others narrow it and end deliberations. Contrarian hypothetical questions usually trigger healthy debate. A manager who worked for former American Express CEO... View Details
Keywords: by David A. Garvin & Michael A. Roberto
  • 11 May 2009
  • Research & Ideas

The IT Leader’s Hero Quest

sacrificing organizational agility, the company would institute more formal systems and controls. IT was, of course, key to achieving this. An expression Williams and Barton had begun to use in conversation to describe where they were... View Details
Keywords: by Martha Lagace
  • 01 Dec 2022
  • News

Singing to the Corn

Cherokee, as well as those born into unions of the two groups. The Freedmen had struggled for decades to establish their rights as Cherokee citizens, and briefly gained those rights in 2006; in 2007, however, the Cherokee Nation held a View Details
Keywords: Julia Hanna; photographed by Vance Jacobs; Agriculture
  • 01 Dec 2009
  • News

One Man Crime Wave

affair was an expression of rebellion, his doctor says, “I tell you, Carl, nobody will ever be able to measure all the human misery that is the indirect result of the inescapable boredom and sense of purposelessness that derives from a... View Details
Keywords: Garry Emmons; fiction writing; Arts, Entertainment; Publishing Industries (except Internet); Information
  • 21 Apr 2021
  • Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

leaders to “just start with the relationship—even if you don’t feel like you have an established one—because showing care and concern is what creates that relationship. What’s so powerful about empathizing first is that it affects both the receiver (me) and the giver... View Details
Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden
  • Web

Harvard Business School

joined American Express as a marketing vice president in the travel-related services division. Before his retirement in 1993, he was promoted to senior vice president for worldwide communications. Wilkinson was a trustee and national... View Details
  • 13 Jun 2017
  • First Look

First Look at New Research and Ideas, June 13

panel data. Expressive Voting and Its Cost: Evidence from Runoffs with Two or Three Candidates By: Pons, Vincent, and Clémence Tricaud Abstract—In French parliamentary and local elections, candidates ranked... View Details
Keywords: Sean Silverthorne
  • 24 Apr 2014
  • News

Connecting people and policymakers in a conversation online

address a social problem. Sze accomplished this by founding The Agora, “an online town hall for all” to give more people a louder voice—one heard directly by elected officials and other policy makers. “Democracies are not as democratic as they should be,” says Sze.... View Details
  • 01 Mar 2004
  • News

A Woman in the House

governor’s ascension to the top office. The former controller of Indianapolis was confirmed in a unanimous vote by both the State Senate and the House of Representatives. “Congratulations, senators. You just made history,” said Senate... View Details
Keywords: Executive, Legislative, and Other General Government Support; Government
  • Web

4.5 University-Wide Statement on Rights and Responsibilities | MBA

the responsibility of officers of administration and instruction to be alert to the needs of the University community; to give full and fair hearing to reasoned expressions of grievances; and to respond promptly and in good faith to such... View Details
  • 01 Mar 2025
  • News

Patch Work

The week before the November 2024 US elections was like so many that came before at Winning Connections, with John Jameson (MBA 1991) padding around his firm’s Capitol Hill town house in athletic shorts, trying to demonstrate that the telephone still has a role to play... View Details
Keywords: Sasha Issenberg; Illustrations by Dan Bejar
  • 01 Sep 2012
  • News

Moving Day 2012

accident. Throughout the afternoon, speaker after speaker invoked his memory and expressed condolences to his family, whose wish was that the ceremonies proceed as planned. “I join all of you in grieving for your classmate,” Distinguished... View Details
Keywords: commencement; Colleges, Universities, and Professional Schools; Educational Services
  • 05 Jun 2018
  • First Look

New Research and Ideas, June 5, 2018

Academy for Women, Linda shows how academics can play a leading role in translating theory into practice. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53183 forthcoming Econometrica Expressive View Details
Keywords: Dina Gerdeman
  • Web

Note on January 6 Events at U.S. Capitol | About

vandalizing property—is not one we can, or should, soon forget. Freedom of expression and peaceful protest are rights we must always respect. Violence such as unfolded on Thursday can never be condoned. Beyond the dismay and outrage we... View Details
  • 02 Oct 2018
  • First Look

New Research and Ideas, October 2, 2018

importance of “oral language” as an important managerial cognitive capability, we code the topics and sentiments expressed in the text of what the CEOs say (verbal language) and separately code the facial View Details
Keywords: Dina Gerdeman
  • 20 Sep 2021
  • Research & Ideas

How Much Is Freedom Worth? For Gig Workers, a Lot.

statistical simulations to analyze drivers’ work patterns and pay. Their findings suggest that the ability to set one’s own work schedule has a significant impact on quality of life—not just for gig workers, but for everyone—and that that impact can be View Details
Keywords: by Lane Lambert; Technology
  • 18 Oct 2021
  • Blog Post

How Much is Freedom Worth? For Gig Workers, a Lot.

statistical simulations to analyze drivers’ work patterns and pay. Their findings suggest that the ability to set one’s own work schedule has a significant impact on quality of life—not just for gig workers, but for everyone—and that that impact can be View Details
Keywords: Consumer Products
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