Event Ticketing - Publications - Faculty & Research

10 Nov 2011
HBS Case

HBS Cases: Making Lincoln Center Cool Again

When Reynold Levy took over as president of New York's Lincoln Center for the Performing Arts in 2002, he faced a classic challenge for any nonprofit leader navigating a complex environment: staying relevant to the next generation. Levy knew that 18- to 44-year-olds... View Details

Keywords: by Kim Girard; Entertainment & Recreation

19 Feb 2014
Research & Ideas

Racist Umpires and Monetary Ministers

the plate. That could go for a police officer who chooses to spend time writing traffic tickets rather than conducting investigations; or a worker who chooses to push paper rather than pursue more entrepreneurial activities. At the same... View Details

Keywords: by Michael Blanding; Sports; Information; Publishing

07 Sep 2007
What Do You Think?

Are Elite Business Schools Fostering the Deprofessionalization of Management?

that is not a profession? Phil Clark's comment characterizes the first line of thought. As he put it, an "elite B-school degree is seen as a ticket to connections to 'take care of (oneself),' not necessarily to provide value to any... View Details

Keywords: by Jim Heskett

12 Jun 2012
First Look

First Look: June 12

seek and how firms could deliver it. The result can be new revenue, increased customer satisfaction and loyalty, positive word of mouth, and cost savings. The multiyear process to price the 8 million tickets to the upcoming London 2012... View Details

Keywords: Sean Silverthorne

12 Jan 2016
First Look

January 12, 2016

November–December 2015 Operations Research Active Postmarketing Drug Surveillance for Multiple Adverse Events By: Goh, Joel, Margrét V. Bjarnadóttir, Mohsen Bayati, and Stefanos A. Zenios Abstract—Postmarketing drug surveillance is the... View Details

Keywords: Carmen Nobel

09 Nov 2009
Research & Ideas

Come Fly with Me: A History of Airline Leadership

Few industries have had the competitive challenges—the literal ups and downs—experienced by the U.S. airline industry since its formation in the 1920s. Consider that its early pioneers had the unenviable task of selling tickets to people... View Details

Keywords: by Sarah Jane Gilbert; Air Transportation

Publications